BSOD mainly when playing games

[carthwright]

Hi, Thanks in advance for any help. Pc started crashng a day or so ago, today when it did it I was playing Minecraft and got a blue screen. It also happend when I was playing Skyrim. It has also happend when no games have been on.

PC is only about a week old. Any help will be greatly appreciated. I have uploaded the dump files etc.

edit: These are the two error codes I got from the crashes today 0x1000007e & 0x0000003b

 

[Arc]

Welcome aboard. There are multiple reason of the crashes.

► First of all, the October edition of nvidia display driver, which usually crashes there.

fffff880`03ecd258  fffff880`115d746f*** WARNING: Unable to verify timestamp for nvlddmkm.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x5a646f[/COLOR]

Install driver fusion. Then uninstall the display driver using it. Then get the September version of nvidia display driver, using the advanced search of NVIDIA Driver Downloads - Advanced Search.

► Also, AMD SATA Controller AHCI 1.2 Device Driver

fffff880`03ece568  fffff880`00c38300*** WARNING: Unable to verify timestamp for amd_sata.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys
 amd_sata+0x3300[/COLOR]

update it from AMD Support & Drivers

► uninstall the following programs

Start Menu\Programs\DAEMON Tools Lite *** [COLOR=Red][U]A must to do[/U][/COLOR]
Start Menu\Programs\ASRock Utility 
Start Menu\Programs\ASRock Utility\AsrAppCharger

► Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

Let us know the results.

 

[carthwright]

I have followed all steps, fingers crossed I don't get any more BSOD. Thanks for looking into it for me, if I get any more problems I shall update this thread

 

[carthwright]

Oh no, PC has crashed twice again the last one when i turned the pc on it couldn't even see the SSHD or the DVD rom. I swapped the dvd rom to another channel and when the pc was turned on it loaded windows. I think I am going to have to take it back for them to look at :-( No crash report either as it didn't blue screen.