BSOD New build, Random times, multiple stop codes

annoyboye

New member
Local time
8:55 PM
Messages
13
I have mostly a new build. The CPU, Mobo, SSD and GPU are all new. The RAM and PSU are taken from a previous build, but only a couple years old.

I have had problems since I got this build together. I get random crashes or freezes. Sometimes it happens every hour, sometimes I can go a couple days without one.

I have run Memtest overnight with no errors on this mobo and the previous one, and Windows Memory diagnostic with no errors all day long, so I think I can rule out the RAM.

The SSD has never reported any errors in the Seagate tool.

The CPU passed Prime95 and the intel burn test.

I have not really stressed the GPU outside of some newer games on max settings (Wolfenstien, Watch Dogs, Murdered).

I recently updated my mobo to the newest firmware (it was just released about a week ago I believe), but it hasn't helped.

I have tried this system on Windows 8.1. I was getting random freezes, but I would never get a dump. I switched to Windows 7 and now I get dumps, but still cannot diagnose this problem.

I uploaded the sevenforums diagnostic tool results. The latest dump should be with driver verifier running. It took a while to crash, I was surprised.
I don't seem to get BSODs, just the computer kinda force shuts down and restarts and I have a new dump.

Please help me.

Build:
CPU Intel Core i5 4570
MOBO MSI H87G43
RAM 4GB x2 G.Skill Ripjaws
SSD Samsung 840 EVO 500GB
GPU Gigabype Radeon R290
PSU Corsair HX750
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Welcome to the forum annoyboye,
Is the firmware of the SSD up to date?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Yeah. I used Samsung's magician as well as checked the firmware version on the site. It came shipped with the latest firmware.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Alright..Did you get more bsods after your first post?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Yeah. Usually daily. I'll post my latest dumps when I get home.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Here is the newest zip of dumps.

These are weird crashes. It basically forces a restart. Usually the sound will quit, then the computer kinda just shuts down. It often happens while watching flash videos, but not always. I can still move the mouse and switch to other open windows for about 10 seconds. Then when it restarts, I get the "Windows has recovered from an error" and there is a new dump.

Also, thanks for taking a look.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Got another one.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Sure thing.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
SMART looks good.

Next, make it sure that the SATA cables are properly connected in both the ends. Make it sure that the cables are in good condition. Also apply the SATA port in another port on the motherboard.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Got another crash. Swapping cables around now.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Code:
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware
We need to know the situation after swapping the cables.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Cables have been moved to different ports. Just waiting now...
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Different cables and different ports, got another crash.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Had a few more crashes this afternoon ( 3 in the last hour). Full freezes, for a couple minutes then power off. No minidumps though.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Got a dump this time. So many crashes tonight.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Both the new BSODs are stop 0xF4.
Code:
BugCheck F4, {3, fffffa800a179b30, fffffa800a179e10, fffff800037c4270}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
It is a storage related issue, which continues.

At this point I would suggest you to RMA the SSD.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Bad News

So, I sent off my sdd for a replcement, got the new one in.
First night with it, got another BSOD. Would love you guys to take another look if possible. Thanks.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
Can you uninstall avast, as a test?

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the result.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I actually uninstalled Avast a little before your post and have not had a crash since. I will give it a couple more days, but I think this might be solved.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i5 4570
Motherboard
MSI H87G43
Memory
4GB x2 G.SKill Ripjaws F3-12800CL9D-8GBRL
Graphics Card(s)
Gigabyte Radeon R290
Hard Drives
Samsung 840 EVO 500GB
Antivirus
Avast free
Browser
Chrome
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