Solved BSOD ntoskrnl.exe 64bit

[koolkat77]

Yes they are and may void your warranty. You might want to check your the max temps your motherboard and CPU can take from their manuals.

 

[Britton30]

are not these tests a bit dangerous? what is the maximum temperature i can reach safely?

Intel Burn Test should run fine at the standard setting and stop it if temps go above 80C.

In your BIOS/UEFI make sure Virtu and on chip graphics are disabled. I wouldn't use the ASRock Super Speed USB software, I had it and it's very buggy.

Try these steps to install only the graphics driver.

1.Download the preferred driver and save it to the desktop.
2.Double click the installer and you will see a screen where it will be extracted to, change that to your desktop.
3.Open Device Manager through Control Panel.
4.Expand Display adapters and right click the name for yours and choose Update Driver\Browse my Computer. Select the driver folder you just saved on the desktop. Click Next.
5. Your system should say "Windows has successfully updated your driver software".

If you get a window saying you already have the most current driver, go back to step 4 and choose Uninstall Driver software instead. Then restart from step 3.
View attachment 228491 View attachment 228492

 

[rapstyle]

this weekend i will do the stress test you meantioned
i have just received a third bsod in the last 5 minutes.
i attacch the minidumps
i was only using firefox

thanks for the reply and the support

 

[koolkat77]

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED 
Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
BugCheck 1E, {ffffffffc000001d, fffff800030a98eb, 1, fffffa8009e2b000}
Probably caused by : memory_corruption
..........................................................................................
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA  
Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS
BugCheck 50, {fffff8804fb72b5e, 0, fffff800033dd874, 5}
[I]Could not read faulting driver name[/I]
Probably caused by : memory_corruption
........................................................................................
BugCheck 50, {fffff7fffb20db44, 0, fffff800033558c7, 2}
[I]Could not read faulting driver name[/I]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

You might want to enable Driver Verifier again to see if we have luck with getting BSODs out of it. You'll need to do tasks that stress the computer etc. and see if that creates a blue screen.

 

[rapstyle]

In this computer I have 2 partitions.
I use the second only to play, and I tried to play with a game (Dead Island) to see if it cause any BSOD.
I got one few minutes after I started playing.
I attacch the minidump and the log created by GPU-Z.
Now I will try the stress tests in the first partition (the one I do not use to play)

 

[rapstyle]

I try now IntelBurnTest.
I have a i5-3450 and tcase is 67.4° C.
During the standard test I stop the program becasuse the temp is about 67°.
But nothing BSOD.

 

[koolkat77]

Have you performed a clean install and seen how the computer performs? Like with nothing installed on it. No software/drivers etc?

 

[rapstyle]

I would like to not format it for now.
Have you found anything in the minidump?

Thanks

 

[koolkat77]

Nope.

BugCheck A, {18, 2, 0, fffff80002f122af}
Probably caused by : memory_corruption ( nt!MiRemoveLockedPageCharge+b )

And you didn't enable verifier.

 

[rapstyle]

another 2 bsod in 2-3 minutes..
now i will try to use the computer with only 1 slot of ram and retry to enable the verifier

 

[rapstyle]

with only a stick of ram, i receive bsod 5 minutes after I start the game. after the first bsod, i change the slot but I receive the second bsod.
but now I active the verifier.exe with only a stick of ram and it works.

 

[koolkat77]

STOP 0x00000035: NO_MORE_IRP_STACK_LOCATIONS
Usual causes:  Device driver, ?memory
BugCheck 35, {fffffa8009a83010, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+419bb )
...............................................................................................
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL  
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
BugCheck A, {50, 2, 0, fffff80003040b06}
Probably caused by : ntkrnlmp.exe ( nt!KeSignalGateBoostPriority+56 )

ntkrlmp.exe is not the true cause of the crash.

Do you have more RAM sticks that are compatible with your motherboard?

 

[rapstyle]

I have only the 2 sticks of RAM that i bought some months ago.
Is the RAM the problem?
I received the last 2 bsod using only one stick of RAM. The first was issued when the ram was in the second slot, the second when the ram was in the fourth.
Although I have received the 2 bsods, now driver verifier is working properly with the ram stick related to the 2 bsods.
Do you think I should try with the other RAM stick?
Could it be related to dual channeling?

 

[koolkat77]

Do you think I should try with the other RAM stick?

Try that and update the thread

 

[rapstyle]

I play without problems with this stick of ram... no bsod, no freeze..
maybe I find the problem..... What do you think?

 

[koolkat77]

I play without problems with this stick of ram... no bsod, no freeze..
maybe I find the problem..... What do you think?

Do tests with your computer with that stick for a few days. I mean use your computer the way you do. See how things are for 3/4 days and let us know the results

 

[rapstyle]

Sure, thanks for the support =)

 

[koolkat77]

You're welcome

 

[rapstyle]

hi all
no bsod in this week so i think that the problem is the ram.
Now I change it with RMA.

Thanks for all the support.. especially to koolkat77 thanks

 

[koolkat77]

Thanks for the update