BSOD ntoskrnl.exe

[W7LK]

hello, i'm using ryzen 7 2700 with windows 7, i already did a new installation i installed the amd chipset driver but the error continues, it happens randomly sometimes it takes a few hours other times minutes, i've done stability test for a long time and no problem , I tested memory with memtest86 and all right, the problem is ntoskrnl.exe which is present in all bsod in the error files, I am attaching them, someone help me please I need to make this work right I hope someone can help me

 

[wither 2]

Did you do a full Windows update after the reinstall?

If you go to Control Panel, Device Manager, is there any indication of a problem (exclamation in yellow triangle)?

 

[DonCeCo]

Did you update all drivers?

 

[W7LK]

Did you do a full Windows update after the reinstall?

If you go to Control Panel, Device Manager, is there any indication of a problem (exclamation in yellow triangle)?

Did you update all drivers?

I installed everything from windows update to optional ones, device drivers are yellow two, already removed the amd b450 chipset driver with the revo in safe mode and installed it again, tried another version and it hasn't changed, and about the dmp files does anyone know how to analyze them

 

[wither 2]

Since there's no errors for your CPU, I don't know why you're concerned about it.

It doesn't appear that you have any of the USB controllers or PCI drivers installed.

I don't know if this is the correct driver package for your mobo- 2.04.28.626

Before you ran the .exe, did you right click on it and select "run as administrator?"

 

[W7LK]

Since there's no errors for your CPU, I don't know why you're concerned about it.

It doesn't appear that you have any of the USB controllers or PCI drivers installed.

I don't know if this is the correct driver package for your mobo- 2.04.28.626

Before you ran the .exe, did you right click on it and select "run as administrator?"

my pc is restarting how not to be worried?
I performed normal, I did it the way you said but nothing changes continues the yellow signs on the driver, is that the cause? my usb works fine, the version I installed is the same as you said, I have already tested other versions and it didn't work

I don't know what to do anymore. someone can help me

 

[wither 2]

If you double click on the problematic USB controller, is there any useful information under the tabs. is there a driver issue? maybe some screenshots would be useful for this and the problematic PCI.

 

[DonCeCo]

I installed everything from windows update to optional ones, device drivers are yellow two, already removed the amd b450 chipset driver with the revo in safe mode and installed it again, tried another version and it hasn't changed, and about the dmp files does anyone know how to analyze them

First of all there is a huge difference between windows update and driver update. Its not only MB driver! There are preferrals drivers also.

For drivers You can hear/read many opinion, but I`m using and I suggest you to install Driver Booster and update all drivers.


I double checked your .dmp files and most of them are driver fault couse of different program trying to access RAM like firefox.exe or chrome.exe. Others are connected with TrustedInstaller.exe (witch is part of Windows Update process.) and same thing driver fault memmory coruption (RAM).


So install Driver Booster update all your drivers and lets see if there will be and new blue screens.

 

[wither 2]

I'd also like to know the manufacturer of the mobo and it's exact /complete model number.

I'm guessing this is a system put together by the author.

 

[DonCeCo]

ASRock B450M Steel Legend with BIOS date from 07/13/2020

 

[wither 2]

Although this package says "Raid," I suspect it is the correct package for all the drivers-

Download ASRock B450M Steel Legend AMD RAIDXpert2 Utility 8.1.0.75 for Windows 7 64 bit

Follow the instructions provided.

 

[W7LK]

If you double click on the problematic USB controller, is there any useful information under the tabs. is there a driver issue? maybe some screenshots would be useful for this and the problematic PCI.

First of all there is a huge difference between windows update and driver update. Its not only MB driver! There are preferrals drivers also.

For drivers You can hear/read many opinion, but I`m using and I suggest you to install Driver Booster and update all drivers.


I double checked your .dmp files and most of them are driver fault couse of different program trying to access RAM like firefox.exe or chrome.exe. Others are connected with TrustedInstaller.exe (witch is part of Windows Update process.) and same thing driver fault memmory coruption (RAM).




So install Driver Booster update all your drivers and lets see if there will be and new blue screens.

Although this package says "Raid," I suspect it is the correct package for all the drivers-

Download ASRock B450M Steel Legend AMD RAIDXpert2 Utility 8.1.0.75 for Windows 7 64 bit

Follow the instructions provided.

on thursday after deleting ntoskrnl.exe and replacing it with another version i restarted it and went for the repair, the system was restored (it didn't show the screen confirming that it was restored but it was) the ntoskrnl.exe file i don't know if it was just restored or created a new one by windows after that 2 hours without problems, the other day i installed the lan driver again and added 3 more windows update updates, the night on the same day I called again and stayed for 12 hours without problems and then restarted, uninstalled anti virus and after a few minutes it restarted again, today it was 14 hours and it didn't happen, not if it made it last longer or it was just luck, the new bsod are on file

I used driver boost and the yellow signal remains, what is the chance that the problem is coming from these 2 yellow signals ?? (I have no noticeable fail on the usb)
I also installed the raid driver, waiting to see what happens

 

[DonCeCo]

Wait, Wait! Check this article from ASrock forum
All USB slots stop working once windows 7 boot - ASRock Forums - Page 1

 

[wither 2]

W7LK-

Did you run the utility I provided a link to?

 

[W7LK]

hello, sorry the delay was testing, I updated drivers with the boost driver as I said and installed the raid driver (yellow signal continues but no problems), after that the PC was on for 80 hours and I had no problem, apparently the problem was solved (I will test without the raid driver when possible to find out if it was him or the driverboost that fixed the problem)

thank you very much for helping me wither 2 and DonCeCo

any news I'll let you know, thanks

 

[W7LK]

Hello, I'm having a problem since I created this topic, but it didn't always happen is the error c0000005 in gta v (i tried several solutions and nothing fixed)but this is very annoying now and happening all the time, rarely does the crash cause a BSOD happened today and I would like to know some information about, I need to correct it I can't stand this error anymore, if I find out what caused this BDOS I may be able to correct the error c0000005, I need to correct this error I hope someone can solve this because it is impractical sometimes

*just to update on, the yellow exclamation on the devices I installed windows again and it remains there but I don't know if this is causing the error c0000005, reinstalling video driver and old versions does not change anything, information I found about PCI Device (in another image of windows that I tested only PCI Device was yellow USB not and the error happened in the same way)

PCI Lookup
PCI\VEN_10DE&DEV_1AED&SUBSYS_132410DE&REV_A1
PCI\VEN_10DE&DEV_1AED&SUBSYS_132410DE
PCI\VEN_10DE&DEV_1AED&CC_0C8000
PCI\VEN_10DE&DEV_1AED&CC_0C80
*
View attachment 413544

 

[DonCeCo]

When GTA V crash? When you play story mode or online? Do you have mods? Sometimes "Rockstar social club" is causing this error.
Probably it`s server side problem.

 

[wither 2]

Would you run msinfo32, save the file as an .nfo and post it here?

 

[W7LK]

When GTA V crash? When you play story mode or online? Do you have mods? Sometimes "Rockstar social club" is causing this error.
Probably it`s server side problem.

online and history mode, tested it with the internet off too, I don’t believe it’s a server problem but I’ve already reset the Rockstar Games folder in documents and it was good for about 6 days but it always came back there I put the backup and after a few days was back, (now it doesn’t work anymore) anyway it never solved I installed the necessary software several times removed it and etc, think it’s something more hidden that is causing this, I also had this error in COM surrogate once just after installation windows and once in avira (in the other windows that I tested it doesn't have avira so it is not responsible) and once in the desktop window manager, sometimes the browser tabs also crash I think that whenever there is a video in it, the yellow error is also related to video, maybe it’s a video driver but I installed it several times and it continues, the gpu is fine. now the error happened in gta v and it happened at the same time with media player
I never had this problem before just on this pc

Would you run msinfo32, save the file as an .nfo and post it here?

1fichier.com: Cloud Storage

and about BSOD does not say where the problem is?

 

[DonCeCo]

online and history mode, tested it with the internet off too, I don’t believe it’s a server problem but I’ve already reset the Rockstar Games folder in documents and it was good for about 6 days but it always came back there I put the backup and after a few days was back, (now it doesn’t work anymore) anyway it never solved I installed the necessary software several times removed it and etc, think it’s something more hidden that is causing this, I also had this error in COM surrogate once just after installation windows and once in avira (in the other windows that I tested it doesn't have avira so it is not responsible) and once in the desktop window manager, sometimes the browser tabs also crash I think that whenever there is a video in it, the yellow error is also related to video, maybe it’s a video driver but I installed it several times and it continues, the gpu is fine. now the error happened in gta v and it happened at the same time with media player
I never had this problem before just on this pc


1fichier.com: Cloud Storage

and about BSOD does not say where the problem is?

About BSOD it say "memory_corruption" but the error code 0x3D it appears very infrequently. As i remember you said you check your RAM?