Solved BSOD ntoskrnl.exe - dump files attached

[guytomlinson]

Can someone please help me, I get a BSOD about once a day, sometimes every other day. System boots back up ok but would like to solve it. I have zipped and attached the dump files.I am new here but from reading other threads it looks like some very knowledgeable and helpful people on here.

Regards Guy

 

[Northernsoul55]

Hi,
Unfortunately the installation appears non-genuine.
The Key is that of a HP OEM computer - and the motherboard is a retail one by Asus.
There is no point analysing your crash logs as your BSOD issues may stem from a counterfeit install.



The best course of action will be to:

• Purchase a legitimate Windows 7 licence.
• Format the HDD.
• Reinstall Windows and activate.

Cheers

Dave

 

[guytomlinson]

Thanks

I didnt realize that, not had machine long :-(. Sounds like a plan. Thanks

 

[Northernsoul55]

Post back once you get sorted if your still experiencing issues.
and will be glad to help.

cheers

Dave