BSOD, ntoskrnl.exe, happens a few times a day

Seeme

New member
Local time
6:04 PM
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Hello, I'm getting a BSOD several times a day, it's a system that I purchased from CYBERPOWER, and it's been getting BSOD pretty frequently. I can't pinpoint any specific cause. It happens pretty randomly, some times when not much going on, and sometimes when I have a lot of things open.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 3930k CPU @ 3.20 GHz32gbGeforce 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional x64
CPU
Intel i7 3930k CPU @ 3.20 GHz
Motherboard
X79-UP4
Memory
32gb
Graphics Card(s)
Geforce 760
Hard Drives
Samsung pro 240 GB SSD
Run a disk check of system drive
right click at your drive having windows and goto to tools tab and click check now in error checking,in check disk options makes sure to select both file system error and attempt recovery of bad sectors and hit start.It will ask you schedule a disk check at restart accept and restart the pc and wait for disk check to complete.

After that type cmd in start menu and run it as administrator,
type the following command and run to do a windows file integrate check and repair.

sfc /scannow

Post any error found.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64core i5 460m4 GB ddr3Ati radeon mobility 4650hd 1GB
Computer Manufacturer/Model Number
Dell inpiron n5010
OS
Windows 7 Ultimate x64
CPU
core i5 460m
Motherboard
intel hm57
Memory
4 GB ddr3
Graphics Card(s)
Ati radeon mobility 4650hd 1GB
Sound Card
IDT high definition codec
Monitor(s) Displays
1 HD LED 1366x786
Hard Drives
Segate momentus 500GB 5400rpm
I ran both scans, and did not come up with any errors
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 3930k CPU @ 3.20 GHz32gbGeforce 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional x64
CPU
Intel i7 3930k CPU @ 3.20 GHz
Motherboard
X79-UP4
Memory
32gb
Graphics Card(s)
Geforce 760
Hard Drives
Samsung pro 240 GB SSD
got another BSOD today
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 3930k CPU @ 3.20 GHz32gbGeforce 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional x64
CPU
Intel i7 3930k CPU @ 3.20 GHz
Motherboard
X79-UP4
Memory
32gb
Graphics Card(s)
Geforce 760
Hard Drives
Samsung pro 240 GB SSD
It seems that VmWare software is contributing to your BSODs. Please uninstall it while we troubleshoot. Please also uninstall GIGABYTE On/Off Charge driver/software. It is a known cause to BSODs.
Code:
AppleCharger.sys            Wed Nov  2 08:46:00 2011
   Information

Download

and install Revo Uninstaller.
  • Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).
------------------------
Reduce the start-up items, Antivirus software is basically whats required.
------------------------
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
   Note
:info: Do not start the trial version of MalwareBytes
picture.php
You may also take a look at:
Follow these-

If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
------------------------
Update the driver below to its latest version available.
e1c62x64.sys Fri Mar 16 09:57:28 2012 Intel(R) 82579V Gigabit Network Connection driver
Driver Reference Table - e1c62x64.sys
------------------------
Upload a screenshot using:
Test your Hard Drive(s) by running:
------------------------
Test and Diagnose RAM Issues with Memtest86+:
   Tip

  • :info: Pay close attention to Part 3 of the tutorial "If you have errors"
  • :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Keep us Posted.

BSOD BUGCHECK SUMMARY
Code:
[FONT="Lucida Console"]Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Aug 28 18:17:57.618 2013 (UTC + 6:00)
System Uptime: 0 days 4:37:41.834
BugCheck 3B, {c0000005, fffff80002cc9d9c, fffff8800d8f2910, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  vmware-vmx.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Aug 28 13:38:38.740 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:07.956
BugCheck C4, {83, 5354414d, 8, 53544}
*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Probably caused by : AppleCharger.sys ( AppleCharger+1df0 )
BUGCHECK_STR:  0xc4_83
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Aug 23 20:14:39.542 2013 (UTC + 6:00)
System Uptime: 0 days 9:59:59.370
BugCheck 3B, {c0000005, fffff80002cdad9c, fffff8800910e910, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  vmware-vmx.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Aug 16 11:45:42.716 2013 (UTC + 6:00)
System Uptime: 0 days 0:01:00.932
BugCheck 19, {20, fffffa80204be0c0, fffffa80204be1e0, 4120003}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+c92a )
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Aug 16 11:43:50.597 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:15.409
BugCheck C5, {fffff81002e626b0, 2, 0, fffff80002e07a4e}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+192 )
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  vmware.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Aug 16 00:01:28.938 2013 (UTC + 6:00)
System Uptime: 0 days 10:55:04.951
BugCheck 3B, {c0000005, fffff80001ccdd9c, fffff88010856910, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  vmware-vmx.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Aug 15 13:05:34.820 2013 (UTC + 6:00)
System Uptime: 0 days 22:26:54.833
BugCheck 3B, {c0000005, fffff80001c8dd9c, fffff88010478910, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  vmware-vmx.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Aug 14 14:37:50.445 2013 (UTC + 6:00)
System Uptime: 0 days 23:51:30.069
BugCheck 3B, {c0000005, fffff80001cd6d9c, fffff8800f43f910, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  vmware-vmx.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Going to work on these issues and then I'll post back with an update.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 3930k CPU @ 3.20 GHz32gbGeforce 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional x64
CPU
Intel i7 3930k CPU @ 3.20 GHz
Motherboard
X79-UP4
Memory
32gb
Graphics Card(s)
Geforce 760
Hard Drives
Samsung pro 240 GB SSD
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