BSOD - two to three times a day

henas

New member
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6:48 PM
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4
Hi !

I have a Sony Vaio E seires VPCEA16FG purchased in 2010 with below mentioned specifications:

Intel Core i5-520 M Processor 2.40GHz with TurboBoost 2.93 GHz
Windows 7 Home Premium 64Bit (original from Sony)
500 GB Hard disk - hitachi HTSS545050B9SA00
ATI Mobility Radeon HD5650
4 GB RAM

For the past one year i have observed that the computer restarts automatically 2-3 times a day. Sometimes, the BSOD appears, at times it just restarts - with the error - unexpected shutdown -before windows loads.
But,mostly the screen goes blank with a shrill beep which can only be stopped after pressing the power button. This happens when the system becomes really hot and the fan starts working over-time. This Sony model is known to have heating issues.

I use a lot of Graphic heavy software for my work such as Photoshop, AutoCAD etc. The fan working overtime usually happens when the system is using a lot of RAM. And the sound of the fan whirring, is usually one of the first indications that my system is about to switch off without indication. When it restarts, I get an indication from CCleaner that I have atleast 500MB data which requires cleaning.
The unexpected shutdown also happens in the middle of playing Videos , be it on VLC Player or online streaming.

I have tried the following:
1. Restoring the computer to a previous date. This gives a short-term relief only. After two-three days , its again back to the same routine.
2. Re-installed Windows, but the problem remains
3. Using Control Panel - I have checked the RAM - They seem to be fine.
4. Replaced thermal paste a year ago. It did give temporary relief i.e. the computer did not over heat as quickly but it sure did restart once every 2 days.

The System Log file is attached for your ready reference.
I'd be grateful if you could offer any help/suggestions regarding this issue.

Thanks a ton!
 

My Computer My Computer

At a glance

windows 7 Home Premium 64 bitIntel (R) Core (TM) i54GB RamATI Mobility Radeon HD 5650
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio E series VPCEA16FG
OS
windows 7 Home Premium 64 bit
CPU
Intel (R) Core (TM) i5
Motherboard
M520 @ 2.40 GHZ with Turbo Boost upto 2.93GHz
Memory
4GB Ram
Graphics Card(s)
ATI Mobility Radeon HD 5650
Hard Drives
HITACHI HTS545050B9SA00 -500 GB
Antivirus
Microsoft Security Essentials
Browser
google Chrome
I did a quick review on your crash dump, and I suspect you have faulty USB driver, but I am not sure, as I did a quick read. Someone from the forums confirm, please.
 
Last edited:
Thanks. So , is there a way a software/tool with which i can try and diagnose if this is the issue?
 

My Computer My Computer

At a glance

windows 7 Home Premium 64 bitIntel (R) Core (TM) i54GB RamATI Mobility Radeon HD 5650
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio E series VPCEA16FG
OS
windows 7 Home Premium 64 bit
CPU
Intel (R) Core (TM) i5
Motherboard
M520 @ 2.40 GHZ with Turbo Boost upto 2.93GHz
Memory
4GB Ram
Graphics Card(s)
ATI Mobility Radeon HD 5650
Hard Drives
HITACHI HTS545050B9SA00 -500 GB
Antivirus
Microsoft Security Essentials
Browser
google Chrome
Your Bios also appears to be out of date.

Did you say Fan problem;)


Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Hi

Thanks for your input.
Is it safe to update the BIOS, considering I am not very tech savvy .
 

My Computer My Computer

At a glance

windows 7 Home Premium 64 bitIntel (R) Core (TM) i54GB RamATI Mobility Radeon HD 5650
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio E series VPCEA16FG
OS
windows 7 Home Premium 64 bit
CPU
Intel (R) Core (TM) i5
Motherboard
M520 @ 2.40 GHZ with Turbo Boost upto 2.93GHz
Memory
4GB Ram
Graphics Card(s)
ATI Mobility Radeon HD 5650
Hard Drives
HITACHI HTS545050B9SA00 -500 GB
Antivirus
Microsoft Security Essentials
Browser
google Chrome
I did a quick review on your crash dump, and I suspect you have faulty USB driver, but I am not sure, as I did a quick read. Someone from the forums confirm, please.

It would be most helpful, if you could also send a link for the solution.
Thanks again!
 

My Computer My Computer

At a glance

windows 7 Home Premium 64 bitIntel (R) Core (TM) i54GB RamATI Mobility Radeon HD 5650
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio E series VPCEA16FG
OS
windows 7 Home Premium 64 bit
CPU
Intel (R) Core (TM) i5
Motherboard
M520 @ 2.40 GHZ with Turbo Boost upto 2.93GHz
Memory
4GB Ram
Graphics Card(s)
ATI Mobility Radeon HD 5650
Hard Drives
HITACHI HTS545050B9SA00 -500 GB
Antivirus
Microsoft Security Essentials
Browser
google Chrome
Check Sony for USB/chipset driver updates, or reinstall the drivers.
If you can't find USB drivers, go for the chipset drivers.

If you have any USB devices connected, go to the manufacturer support page of the device and install/reinstall the latest drivers.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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