Solved BSOD occurs randomly and often, error 0x000000f4

[johs]

lately I have gotten the same BSOD at random times. After booting up i get a message with something like this:

BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80060BDB30
BCP3: FFFFFA80060BDE10
BCP4: FFFFF80002D858B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

With bluescreenview I have seen that the main problem is "ntoskrnl.exe".

 

[Arc]

Hello Josh.

Update the firmware of your KINGSTON SH100S3120G SSD from Tech Support Search | Kingston Technology

Check ST31000524AS HDD using Seatool for dos: SeaTools | Seagate download. Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e269570, fffffa800e269850, fffff800033cf350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e269570, Terminating object
Arg3: fffffa800e269850, Process image file name
Arg4: fffff800033cf350, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

KERNEL_LOG_FAILING_PROCESS:  

PROCESS_OBJECT: fffffa800e269570

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`023c0e38 fffff800`03456d22 : 00000000`000000f4 00000000`00000003 fffffa80`0e269570 fffffa80`0e269850 : nt!KeBugCheckEx
fffff880`023c0e40 fffff800`0340308b : ffffffff`ffffffff fffffa80`0e639880 fffffa80`0e269570 fffffa80`0e269570 : nt!PspCatchCriticalBreak+0x92
fffff880`023c0e80 fffff800`03383144 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e269570 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17486
fffff880`023c0ed0 fffff800`030c7e93 : fffffa80`0e269570 fffff800`c0000006 fffffa80`0e639880 00000000`00b30cc0 : nt!NtTerminateProcess+0xf4
fffff880`023c0f50 fffff800`030c4450 : fffff800`0311381f fffff880`023c1a38 fffff880`023c1790 fffff880`023c1ae0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`023c10e8 fffff800`0311381f : fffff880`023c1a38 fffff880`023c1790 fffff880`023c1ae0 000007fe`fdbfa088 : nt!KiServiceLinkage
fffff880`023c10f0 fffff800`030c8282 : fffff880`023c1a38 00000000`00b70000 fffff880`023c1ae0 000007fe`fdbfeec8 : nt! ?? ::FNODOBFM::`string'+0x488e4
fffff880`023c1900 fffff800`030c6dfa : 00000000`00000000 000007fe`fdbed8f4 00000000`00b31401 00000000`00b70000 : nt!KiExceptionDispatch+0xc2
fffff880`023c1ae0 00000000`77778f55 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00b313e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77778f55


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner

 

[johs]

Problem

I keep getting "no controllers detected".

What shall I do?

 

[Arc]

Go to MSI Global ? Motherboard - P67A-G45 (B3).

Update the BIOS, follow all the instructions given.

Download and install Intel Chipset Driver, version 9.3.0.1021, dated 2012-08-29.
Download and install Intel Smart Connect Technology Driver version 3.0.41.1571, dated 2012-12-26.
Download and install this particular version of Intel Rapid Storage Driver:

• Version: 11.2.0.1006
• Date: 06/07/2012

Let us know the situation.

 

[johs]

Another problem

when I try to install the "Intel Smart Connect Technology Driver".
I get the "platform check failed: unsupported hardware"

oops found the bios download. sorry.

 

[johs]

I dont have any usb sticks. Is it a must to have one?

 

[Arc]

Apparently there is no other way

 

[johs]

Ok i will try to get one tomorrow.

 

[johs]

Updated bios

after updating and booting up i keep getting bluescreens.
what do I do?
I can enter the bios and I can see that its updated but I cant start the pc the normal way.

 

[Arc]

What is the error code? If you cannot say, try to take a picture of the bluescreen.
I am guessing it is something to do with the EUFI.

 

[johs]

The error code is flashing so quickly. I can can try to film it and take a screenshot.
It looks like 7B peehaps.

 

[Arc]

If you access the BIOS boot menu key and boot to the HDD directly, can you boot into windows?

Do you have access to another computer? If you have, first scan the system for possible virus infection with the following programs.

• Windows Defender Offline

It is the first thing to do for a stop 0x7B. As a boot virus (bootkit) often cause it.

Next, the most important part is .... enter into the BIOS settings. Change the boot sequence. Place the HDD to boot first. Then, change every setting where it is UEFI, set it to legacy. Try to boot now.

 

[johs]

where do I find the uefi settings?
I am scanning now.

Edit: i cant boot onto the disks neither the ssd with the os orthe other.

 

[johs]

Scan complete

I did a full scan and it didnt notice any threaths.
where do i go from here?

 

[johs]

Yes!

I the integrated pheripherals from IDE to AHCI mode, and now it works!
it reinstalled all the drivers etc. Now I am going to complete the rest of the intel chipset and that stuff.

Edit: am i going to install the "please reinstall driver after updating BIOS with ME8"?

 

[Arc]

I the integrated pheripherals from IDE to AHCI mode, and now it works!
it reinstalled all the drivers etc. Now I am going to complete the rest of the intel chipset and that stuff.

Edit: am i going to install the "please reinstall driver after updating BIOS with ME8"?

Yes, as I am guessing.
Very good found. As you have AHCI controllers installed, OS rejected to boot in IDE mode.

Let us know when everything is complete.

Well done, and best of luck!

 

[johs]

Finished... more or less

I have installed everything.
seatools for dos is searching now, but finds zero drives. weird.

 

[Arc]

Is the OS detects the seagate barracuda? If so, try Seatools for windows.

 

[johs]

Ok

The seatools for windows works fine. I have run the short self test and fast fix test. should I run any other tests?

 

[Arc]

No, ATM no other tests are required. Post a screenshot of both the SSD and HDD using CrystalDiskInfo - Software - Crystal Dew World.