BSOD on a daily basis.

[TmacNorcal]

Hi all,
It's been awhile since I've been here but I need some help resolving a DAILY BSOD.
These have been occurring at some of the most inopportune times.

I've attached my debug file.
Any help would be greatly appreciated.

Best regards,

Tony

 

[Thedoctor44]

Avast anti virus is causing issues, remove it and replace it with MSE and malwarebytes as the on demand scanner.

   Tip

Make sure you don't enable the free trial of malwarebytes pro

Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR="Red"]aswSP.sys[/COLOR]
 aswSP+0x22141

You also have SCSI Pass Through Direct Host installed, and it's causing issues (It's a well known BSOD causer).

Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 [COLOR="red"]sptd+0x4aaf8[/COLOR]

Remove this tool completely.

Post back the results.

 

[TmacNorcal]

Thank you Doctor44 for your quick reply.
A couple things:
I already have the pro version of Malwarebytes, so I assume I should just leave this alone, correct?
I have an Avast subscription, which I can definitely get rid of. Is the protection adequate with MSE?
Lastly, is the SCSI Pass Through Direct Host enabled in the Bios? I can't find a way to remove this anywhere.

Thank you again for your help!!

Tony

 

[Thedoctor44]

Here's how you can disable SCSI:

If your system has some problems with SPTD installation you can do as follows: If your system is already running then go to step 2 directly. Otherwise start from step 1.
Step 1. Boot in safe mode and press ESC key when you see on bottom line of display: "Press ESC to cancel loading SPTD.sys". This will abort loading of SPTD layer.Step 2. Find "HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\sptd" registry key in REGEDIT and set DWORD Start value to 4 (i.e. disabled).Step 3. Reboot again in normal mode and check if your issue is solved.
To reenable SPTD restore the DWORD Start value back to '0' and reboot your computer.

   Warning

Messing with the registry can have serious consequences if done incorrectly, this is why you should backup the registry before changing anything.

   Information

Backing up the Registry:

1. Click Start, type regedit.exe in the search box, and then press Enter. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In Registry Editor, locate and click the registry key or subkey that you want to back up.
3. Click File > Export.
4. In the Export Registry File dialog box, select the location where you want to save the backup copy to, and then type a name for the backup file in the File name field.
5. Click Save.

   Information

Restoring the Registry:

1. Click Start, type regedit.exe in the search box, and then press Enter. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In Registry Editor, click File > Import.
3. In the Import Registry File box, select the location where you saved the backup copy to, click to select the backup file, and then click Open.

 

[TmacNorcal]

Hey Doctor 44,

PC was running fine for awhile but started blue screening again a few days ago.
I've attached the latest log report. Can you see anything else that might be the culprit?

Thank you!

 

[Thedoctor44]

I think it looks like bad RAM.

Memtest86 will test your RAM

   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

 

[TmacNorcal]

Will do. I'll let you know results.

 

[TmacNorcal]

Hey Doctor 44,

I ran test on all 4 stick and got some errors. When I checked my RAM, it seems like one of the 4 sticks was not seated properly.
I took two out and ran test. 7 passes, all good. Ran test on the next 2 - 7 passes all good. Then I ran test on all 4 again, making sure they were all seated properly and no errors. So, for now all seems good. That may have been the problem. I'll let you know if I get any more BSODs. Thank you, again, for your assistance. Much appreciated!!!

 

[Thedoctor44]

Very good

Any more issues let me know.

When you feel your issue has been resolved mark the thread as solved.

 

[TmacNorcal]

Just had another shutdown. Seemed fine for awhile? I've attached log file. Thanks!

 

[Thedoctor44]

Update your display driver.

0: kd> [COLOR="Green"]lmvm atikmdag[/COLOR]
start             end                 module name
fffff880`07220000 fffff880`07dd3000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR="Red"]Wed Jul 04 06:16:13 2012[/COLOR] (4FF3D19D)
    CheckSum:         00B618E2
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[TmacNorcal]

Hey Doctor,
I was just about ready to report that all is good. I've done everything you suggested so far including new video drivers.
This morning PC crashed again.
Can you please check log to see if anything new has popped up?
Thank you!

 

[TmacNorcal]

Hello Doctor44
Shutdowns are still occurring on a regular basis. Just had one this morning. Would you mind taking a look at attached file?
Thank you for your help!!