BSOD on Acer Travelmate 8481T, error 0x0000007E

domac385

New member
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8:08 AM
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7
Hello everyone!
My friend's laptop Acer Travelmate 8481T with preinstalled Win 7 PRO is experiencing BSOD... screenshot below

I was able to enter safe mode, restore system didn't work due to no system restore points (which is odd for me but okay), I went to repair windows console trying with command prompt and bootrec.exe /fixmbr and bootrec.exe /fixboot with no success.
Then I tried to restore computer to factory defaults through acer recovery management (the same as on link below)
http://www.google.hr/url?sa=i&rct=j...G5w8SMLGnq219_CAW5NGwESA&ust=1420814945493246http://www.google.hr/url?sa=i&rct=j...G5w8SMLGnq219_CAW5NGwESA&ust=1420814945493246
but with no success.
Then for a week or two I didn't try anything, and today whn I was trying some more other options, I didn't succeed anything. I tried today in command prompt go to C: (primary partition) and got message "The request could not be performed because of an I/O device error."

This laptop has two disk drives installed - one is KINGSTON's mSATA SSD with 60GB capacity, and other is Hitachi 320GB normal HDD.

I suspect that SSD is causing the problem, but I'm not 100% sure. Do you guys have any ideas how to test the SSD to be sure? I can't enter windows at the moment, so if you have some non-windows solution to test it.
My worry is that I don't want to tell a friend that the problem is SSD, and she buys new one, and then it comes to e.g. motherboard problem or something else...
Any help would be appriciated!
 

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