BSOD on business computer, error 0x0000009f

[cbenner33]

Can somebody please analyze my dmp files and tell me whats crashing the computer? It may have something to do with the print drivers because the user has random issues printing.

I already see that ntoskrnl.exe, but I can't pinpoint the actual cause.

Thanks

 

[Arc]

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

 

[cbenner33]

Thanks ARC I have replaced the original file with the generated file using the tool.

 

[Arc]

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.

OS Name    Microsoft Windows 7 Professional
Version    [COLOR=Red]6.1.7600 Build 7600[/COLOR]

• Learn how to install Windows 7 Service Pack 1 (SP1)
• Service Pack and Update Center - Microsoft Windows

Also update the driver to the printer/scanner that you use.

Let us know the results.
_____________________________

BugCheck 9F, {3, fffffa8007c92a00, fffff80000b9c518, fffffa80059463e0}

Probably caused by : usbccgp.sys

Followup: MachineOwner
---------