Solved BSOD on Dell Vostro Laptop (and I'm abroad and need to fix myself)

[michaelratliff]

I was uploading photos to Facebook and on Twitter, Gmail, and a university admissions page when the computer totally stooped. Cursor would not move, would not respond to ctrl+alt+delete, so after waiting a minute, I held the power button to shut it off.

On reboot, I launched normally and got a bluescreen before I could login in. Tried restarting and the problem continued. I had to launch Safe Mode to get it to start, and it wouldn't operate in Safe Mood with networking. System restore has done nothing and I don't have the OS disc with me.

Can't run a health report from Safe Mode, so I can't give you that info.

Anything else I can give you to help?

 

[zigzag3143]

I was uploading photos to Facebook and on Twitter, Gmail, and a university admissions page when the computer totally stooped. Cursor would not move, would not respond to ctrl+alt+delete, so after waiting a minute, I held the power button to shut it off.

On reboot, I launched normally and got a bluescreen before I could login in. Tried restarting and the problem continued. I had to launch Safe Mode to get it to start, and it wouldn't operate in Safe Mood with networking. System restore has done nothing and I don't have the OS disc with me.

Can't run a health report from Safe Mode, so I can't give you that info.

Anything else I can give you to help?

These were Related to athr.sys Atheros Extensible Wireless LAN device driver.. I would re-install newest driver available.

ABout half your system drivers need updating. These are all from before win 7 was released.

mdmxsdk.sys    6/19/2006 5:26:59 PM        0x947ab000    0x947ae180    0x00003180    0x449716a3                        
HSX_CNXT.sys    2/13/2009 4:57:25 PM        0x95107000    0x951bc000    0x000b5000    0x4995deb5                        
HSXHWAZL.sys    2/13/2009 4:58:15 PM        0x94efb000    0x94f38000    0x0003d000    0x4995dee7                        
HSX_DPV.sys    2/13/2009 5:00:17 PM        0x95005000    0x95107000    0x00102000    0x4995df61                        
XAudio32.sys    4/29/2009 2:20:55 PM        0x975b8000    0x975c0000    0x00008000    0x49f89a87                        
tmcomm.sys    5/7/2009 3:04:30 AM        0x9475d000    0x94789000    0x0002c000    0x4a0287fe                        
tmevtmgr.sys    5/7/2009 3:04:31 AM        0x94789000    0x94798000    0x0000f000    0x4a0287ff                        
tmactmon.sys    5/7/2009 3:04:38 AM        0x94798000    0x947ab000    0x00013000    0x4a028806                        
tmlwf.sys    5/8/2009 2:13:58 AM        0x90368000    0x9038d000    0x00025000    0x4a03cda6                        
tmwfp.sys    5/8/2009 2:14:22 AM        0x9741a000    0x975b8000    0x0019e000    0x4a03cdbe                        
tmtdi.sys    5/8/2009 2:14:56 AM        0x903ae000    0x903bc900    0x0000e900    0x4a03cde0                        
spldr.sys    5/11/2009 12:13:47 PM        0x8b1cc000    0x8b1d4000    0x00008000    0x4a084ebb                        
amdxata.sys    5/19/2009 1:57:35 PM        0x8ab90000    0x8ab99000    0x00009000    0x4a12f30f                        
CHDRT32.sys    5/21/2009 8:21:12 PM        0x94e3c000    0x94eb3000    0x00077000    0x4a15eff8                        
Rt86win7.sys    5/22/2009 10:52:05 AM        0x8f600000    0x8f62c000    0x0002c000    0x4a16bc15                        
igdkmd32.sys    6/3/2009 2:09:19 PM        0x90432000    0x90a52000    0x00620000    0x4a26bc4f                        
vsapint.sys    6/10/2009 6:29:24 AM        0x82402000    0x8252b240    0x00129240    0x4a2f8b04                        
tmpreflt.sys    6/10/2009 6:52:44 AM        0x94fc3000    0x94fd0000    0x0000d000    0x4a2f907c                        
tmxpflt.sys    6/10/2009 6:52:45 AM        0x8252c000    0x82574000    0x00048000    0x4a2f907d                        
CtClsFlt.sys    6/15/2009 1:05:16 AM        0x94f84000    0x94fa7260    0x00023260    0x4a35d68c                        
PxHelp20.sys    6/23/2009 7:16:17 PM        0x8abde000    0x8abe7300    0x00009300    0x4a416241                        
risdpe86.sys    6/30/2009 6:28:26 AM        0x90bd0000    0x90be1000    0x00011000    0x4a49e8ca

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[michaelratliff]

I've had difficulty finding a manufacturer's website that hosts drivers. I found an unofficial site here:

Drivers for Atheros AR9285 and Windows 7

This looks like the most recent driver for my network adaptor. After downloading the file and manually updating the driver to the version I pulled off of this site, I still can't run my computer normally. In your reply you had said to update all of my drivers, but I thought after fixing the driver related to athr.sys, the bluescreen issue would be resolved.

Do I need to find updates for every outdated driver before it will work?