BSOD on SBS 2008 64bit

[AlexSolve]

Hi everybody. I know this is a Windows 7 forum but I would really appreciate your help as I don't have elsewhere to turn and someone recommended this forum for its quality.

Basically I have a SBS 2008 64 bit server. Randomly the server restarts by itself and after boot I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.305.9
Locale ID: 2057

Additional information about the problem:
BCCode: 4e
BCP1: 000000000000008D
BCP2: 00000000001B29A9
BCP3: 0000000000510001
BCP4: FFFFF680000C6658
OS Version: 6_0_6002
Service Pack: 2_0
Product: 305_2

Files that help describe the problem:
C:\Windows\Minidump\Mini092711-01.dmp
C:\Users\Administrator\AppData\Local\Temp\1\WER-9539570-0.sysdata.xml
C:\Users\Administrator\AppData\Local\Temp\1\WERBB26.tmp.version.txt

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Microsoft Online Crash Analysis

Please find attached the dump files and system health report.
Any help is appreciate it and let me know if you need more details.

 

[zigzag3143]

Hi everybody. I know this is a Windows 7 forum but I would really appreciate your help as I don't have elsewhere to turn and someone recommended this forum for its quality.

Basically I have a SBS 2008 64 bit server. Randomly the server restarts by itself and after boot I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.305.9
Locale ID: 2057

Additional information about the problem:
BCCode: 4e
BCP1: 000000000000008D
BCP2: 00000000001B29A9
BCP3: 0000000000510001
BCP4: FFFFF680000C6658
OS Version: 6_0_6002
Service Pack: 2_0
Product: 305_2

Files that help describe the problem:
C:\Windows\Minidump\Mini092711-01.dmp
C:\Users\Administrator\AppData\Local\Temp\1\WER-9539570-0.sysdata.xml
C:\Users\Administrator\AppData\Local\Temp\1\WERBB26.tmp.version.txt

Read our privacy statement:
Microsoft Online Crash Analysis

Please find attached the dump files and system health report.
Any help is appreciate it and let me know if you need more details.

Literally all of these were related to memory.

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[AlexSolve]

Hi,
Thank you for your post. As this is a business server I can't run the driver verifier for 36hours. I will try and go onsite and run a memory test, but do you know approx. how long 5-6 passes will take?
Thank you

 

[zigzag3143]

Hi,
Thank you for your post. As this is a business server I can't run the driver verifier for 36hours. I will try and go onsite and run a memory test, but do you know approx. how long 5-6 passes will take?
Thank you

Depends on the servers CPU. A long time for 5-6 passes. You should have an idea in the first pass. If no errors on the first and perhaps second we should move on

Re: driver verifier. It usually crashes (and that is a good thing on PC's but a server?) sooner than 36 hours. Just be sure you have the recommended backup restore point and OS dvd (just in case)