Solved BSOD on shutdown - DRIVER_POWER_STATE_FAILURE 0x9F 0x3

[Intrepid1]

I would greatly appreciate some help in tracking down this problem. Thank you so much for your valuable time and expertise! THANK YOU.

Problem: Upon shutdown, Windows 7 will say shutting down for about 8 minutes and then blue screen. Otherwise, the pc runs fine; it just won't shutdown.

Attached: I have attached the Seven Forums.zip.

Blue Screen Details:

On Mon 8/6/2012 8:36:38 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\080612-39624-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8015739CD0, 0xFFFFF80000B9C3D8, 0xFFFFFA80176D5BD0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

System Info:

OS Windows 7 Professional 64-bit OEM SP1
Motherboard Asus P9X79 Deluxe
CPU Intel Core i7 3820 3.6GHz Quad Core 10MB 130W
Ram 4 x Kingston DDR3-1333 4GB
Video Card 2 x Asus GeForce GT 430 1GB Silent
Sound Card Onboard Sound
Controllers Intel RS2BL040 RAID Controller (Raid 1)
Hard Drive 2 x Western Digital Caviar Black 1TB SATA 6Gb/s
CD / DVD Asus 24x DVD-RW SATA (black)
Removable Drive ATech PRO-35U USB 2.0 Internal/External Card Reader
Power Supply Antec CP-850 850W Power Supply

 

[richc46]

Welcome
Your reports seem to indicate a driver problem, which appears to be the one listed. Go to the company website and updated driver.
Asmthub3.sys file descriptionProductname:ASMedia USB 3.0 Host Drivers Description:ASMedia USB3 Hub Driver Company:ASMedia Technology Inc

 

[Intrepid1]

Thank You. I will update the drive and report back.

 

[richc46]

Wish you luck with your BSOD problem.

 

[Intrepid1]

Thank You. I've confirmed what you found. The cause was Asmedia 104x USB 3.0 controller.

I was already using the current driver on the Asus website and Asmedia does not offer driver downloads. However, found a more recent driver that seems to have fixed the issue. You can download it here: http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/ASMedia/ASMedia-104x-USB30-Driver-11480.shtml

I will report back after a week to confirm that the driver resolved the issue. Thank You for identifying the cause of the BSOD which is the most important part of troubleshooting.

 

[richc46]

Heres hoping that your BSOD problem is resolved.

 

[Intrepid1]

Problem was the driver as noted above. Thank You!

 

[richc46]

Im glad that you got your BSOD problem sorted.