Solved BSOD on shutdown - DRIVE_POWER_STATE_FAILURE

[andrewk97]

Hi, and thanks in advance for reading this. EVERY TIME I shutdown my computer it stays in the shutdown screen for about 5-10 minutes before going into BSOD (STOP: 0x0000009F). Built this PC myself about 9 months ago (first build, not very experienced), but this issue is recent (no hardware change). I checked the dump file with BlueScreenView:
Caused by driver: ntoskrnl.exe
Caused by address: ntoskrnl.exe+78a8a
The four dump files are in the Zip I attached, but they should all be the same.
Thanks to anyone for the help.

 

[Thedoctor44]

This bugcheck is different to normal 0x9F stop errors in that this bugcheck means a power IRP failed to synchronize with the PnP Manager (Plug and Play Manager)

*** WARNING: Unable to verify timestamp for L6PODHDBEAN64.sys
*** ERROR: Module load completed but symbols could not be loaded for L6PODHDBEAN64.sys
 [COLOR="red"]L6PODHDBEAN64+0x3f12[/COLOR]

This driver is related to your Line 6 POD HD device.

0: kd> [COLOR="green"]lmvm L6PODHDBEAN64[/COLOR]
start             end                 module name
fffff880`0287b000 fffff880`02937b00   L6PODHDBEAN64 T (no symbols)           
    Loaded symbol image file: L6PODHDBEAN64.sys
    Image path: \SystemRoot\System32\Drivers\L6PODHDBEAN64.sys
    Image name: L6PODHDBEAN64.sys
    Timestamp:        [COLOR="Red"]Thu Jul 11 18:35:33 2013[/COLOR] (51DEECE5)
    CheckSum:         000C089D
    ImageSize:        000BCB00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You could look for an update here but you might have to remove the device altogether.

0: kd> [COLOR="Green"]lmvm RTL8192su[/COLOR]
start             end                 module name
fffff880`0b000000 fffff880`0b0b3000   RTL8192su   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\RTL8192su.sys
    Image name: RTL8192su.sys
    Timestamp:        [COLOR="Red"]Fri Apr 03 07:43:05 2009[/COLOR] (49D5AFF9)
    CheckSum:         000944DC
    ImageSize:        000B3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it here.

www.realtek.com.tw/downloads/

What I think has happened is that a power IRP has been sent down a device stack and something has stopped it doing so, more specifically it looks like the Line 6 POD HD device has stopped it from doing so.

Post back the results.

 

[andrewk97]

This bugcheck is different to normal 0x9F stop errors in that this bugcheck means a power IRP failed to synchronize with the PnP Manager (Plug and Play Manager)

*** WARNING: Unable to verify timestamp for L6PODHDBEAN64.sys
*** ERROR: Module load completed but symbols could not be loaded for L6PODHDBEAN64.sys
 [COLOR="red"]L6PODHDBEAN64+0x3f12[/COLOR]

This driver is related to your Line 6 POD HD device.

0: kd> [COLOR="green"]lmvm L6PODHDBEAN64[/COLOR]
start             end                 module name
fffff880`0287b000 fffff880`02937b00   L6PODHDBEAN64 T (no symbols)           
    Loaded symbol image file: L6PODHDBEAN64.sys
    Image path: \SystemRoot\System32\Drivers\L6PODHDBEAN64.sys
    Image name: L6PODHDBEAN64.sys
    Timestamp:        [COLOR="Red"]Thu Jul 11 18:35:33 2013[/COLOR] (51DEECE5)
    CheckSum:         000C089D
    ImageSize:        000BCB00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You could look for an update here but you might have to remove the device altogether.

0: kd> [COLOR="Green"]lmvm RTL8192su[/COLOR]
start             end                 module name
fffff880`0b000000 fffff880`0b0b3000   RTL8192su   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\RTL8192su.sys
    Image name: RTL8192su.sys
    Timestamp:        [COLOR="Red"]Fri Apr 03 07:43:05 2009[/COLOR] (49D5AFF9)
    CheckSum:         000944DC
    ImageSize:        000B3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it here.

Realtek

What I think has happened is that a power IRP has been sent down a device stack and something has stopped it doing so, more specifically it looks like the Line 6 POD HD device has stopped it from doing so.

Post back the results.

Was as simple as that. No more blue screen, and shuts down in seconds! Thanks for the help!

 

[Thedoctor44]

Excellent, any more issues let me know

 

[andrewk97]

Excellent, any more issues let me know

Wasn't expecting another BSOD so early, but yeah.. This time it was SYSTEM_SERVICE_EXCEPTION. It happened when I put my computer to sleep and immediately tried to open it back while the computer itself was still running. Error 0x0000003B. The dump file is attached as the zip file ''SF_14-06-2014.zip''.

 

[Thedoctor44]

The exact same driver with the exact same timestamp.

2: kd> [COLOR="Green"]lmvm L6PODHDBEAN64[/COLOR]
start             end                 module name
fffff880`03898000 fffff880`03954b00   L6PODHDBEAN64 T (no symbols)           
    Loaded symbol image file: L6PODHDBEAN64.sys
    Image path: \SystemRoot\System32\Drivers\L6PODHDBEAN64.sys
    Image name: L6PODHDBEAN64.sys
    Timestamp:        [COLOR="Red"]Thu Jul 11 18:35:33 2013[/COLOR] (51DEECE5)
    CheckSum:         000C089D
    ImageSize:        000BCB00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

This driver needs updating or removing completely.