Solved BSOD on start up, atikmdag.sys, dxgkrnl.sys, dxgmms1.sys

[Darknessz]

installed to the newest driver package still gota BSOD

 

[x BlueRobot]

Sorry I don't understand how I missed this

Remove:

Start Menu\Programs\AVG

AVG is known to cause BSODs with Windows 7, it's best to remove this program using the official AVG Removal Tool.

Remove:

Start Menu\Programs\Advanced SystemCare 6

Windows 7 doesn't require any programs which make changes to the operating system and registry, these programs tend to cause problems by modifying and deleting files.

• http://www.sevenforums.com/performa...registry-cleaner-tests-why-not-use-one-2.html

Update:

Start Menu\Programs\Renesas Electronics\USB 3.0 Host Controller Driver

There still seems to be some USB issues within the call stack, it's best to update the driver, from your OEM (Gigabyte) or Support/Design | Renesas Electronics, there is known BSOD issues with the 2010 and earlier versions.

 

[Darknessz]

Sorry, they were only recently installed by a friend 'trying to help' haha.
Having difficulty navigating the renesas website. and cant find it at all on gigabyte.
intel site has a driver for download https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19880
would that be waht im after?

 

[Darknessz]

or even RENESAS/NEC Drivers & Firmwares
sorry. i dont know what version firmware/driver to download

 

[VistaKing]

darknessz

What is the model of your Gigabyte motherboard ?

 

[Darknessz]

X58-ud3r

 

[x BlueRobot]

Do you know what revision your motherboard is? It should be your motherboard documentation or somewhere printed on your motherboard, and be like Rev x.x

 

[x BlueRobot]

RENESAS/NEC Drivers & Firmwares

Try the latest driver within the driver section of the page, and then update if you have any problems, it may be best to create a System Restore point or a Image before updating.

 

[Darknessz]

Using CPU-Z to find most of my computer details
chipset intel X58 rev 13 ?
does that sound right?

 

[x BlueRobot]

The only two revisions available are 1.0 and 2.0 - GIGABYTE - Support & Downloads - Downloads

 

[Darknessz]

Yeah the one on the gigabyte site seems to be the one i have.
should i try installing it anyway or go for the one on the nec/renesas page

 

[x BlueRobot]

I would use the NEC page since the drivers are newer.

 

[Darknessz]

Updated driver and firmware successfully

 

[x BlueRobot]

Report if you have any further issues, use your computer as you normally would.

 

[Darknessz]

Will do.
Thank you very much!

 

[x BlueRobot]

Welcome, and thanks for the rep.

 

[Darknessz]

Thought i'd gotten away with it haha
another bsod
maybe i just need a new graphics card

 

[x BlueRobot]

[COLOR="Red"]BugCheck 119[/COLOR], {1, 91f4, 949b, 949a}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiVerifyDriverReportedFenceId+ad )

We'll made some progress, your no longer getting any USB port problems now, which is one positive.

The bugcheck still blames your Intel chipset driver and graphics card driver, the BSODs all seem to be graphics related, do you have a onboard graphics chip to switch to?

Overclocking -
I recommend if you are overclocking any hardware, that you reset these values within the BIOS to their default values in order to increase the stability of your system.

Graphics Card:

• http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

   Warning

Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.

You can download CoreTemp or another temperature monitoring program to assess the temperatures.

OCCT seems to be a little buggy earlier, especially with the voltage readings, so hopefully Furmark will be more consistent.

 

[Darknessz]

Havent had a chance to run the stress test yet. had 2 blue screens back to back which is new, usually they only happen once on start up. both happened some time after accessing my gmail account. maybe just coincidence?
About to run furmark, will post result shortly

 

[VistaKing]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000001, The driver has reported an invalid fence ID.
Arg2: 000000000000211d
Arg3: 0000000000002314
Arg4: 0000000000002313

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x119

PROCESS_NAME:  System

CURRENT_IRQL:  9

Cause

FOLLOWUP_IP: 
dxgmms1!VidSchiVerifyDriverReportedFenceId+ad
fffff880`0573beb9 c744244053eeffff mov     dword ptr [rsp+40h],0FFFFEE53h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME: [COLOR="Red"] dxgmms1.sys[/COLOR]

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

FAILURE_BUCKET_ID:  X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

BUCKET_ID:  X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

Followup: MachineOwner

Reinstall your VIDEO CARD Driver.

Driver issues

??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS 
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS 
??\C:\Windows\system32\drivers\mbam.sys

Uninstall Software

C:\Program Files\SUPERAntiSpyware
MalwareBytes

Added Malwarebytes to the Uninstall Software list