BSOD on startup. Happens once every 1 in 5 times, or so

[forthemame]

Tried updating video card drivers, but that didn't seem to help...

 

[wither 2]

Hi-

Please follow the procedure in this thread- Blue Screen of Death (BSOD) Posting Instructions

and post the .zip file.

 

[forthemame]

didn't I attached the zip? sorry I'm not good with computers

 

[wither 2]

Yes, the .zip was posted but the only thing in it is the .dmp file. It doesn't provide enough information to track down the cause of the problem. Following the instructions in the link I provided, will provide additional files which will help narrow down the cause.

 

[ranchomirage]

Update, disable or uninstall your MSI DPC Latency Tuner driver - amifldrv64.sys - it is the cause of your lone BSOD.

Driver Reference Table - amifldrv64.sys

 

[wither 2]

Out of curiosity, how did you determine that? It's not highlighted in my copy of the .dmp.

 

[axe0]

I see the driver at multiple places, like in the callstack where the amifldrv64 makes a call to free up memory.

2: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff880`0a121468 fffff800`035bfedd nt!KeBugCheckEx
01 fffff880`0a121470 fffff800`034f2a96 nt!MmAccessFault+0x1e9d
02 fffff880`0a1215c0 fffff800`035a2b02 nt!KiPageFault+0x356
03 fffff880`0a121750 fffff880`09be5a04 nt!MmFreeContiguousMemory+0xd2
04 fffff880`0a121790 fffffa80`0c947000 amifldrv64+0x1a04
05 fffff880`0a121798 fffffa80`0ca30540 0xfffffa80`0c947000
06 fffff880`0a1217a0 fffffa80`63416d4d 0xfffffa80`0ca30540
07 fffff880`0a1217a8 fffffa80`00000000 0xfffffa80`63416d4d
08 fffff880`0a1217b0 00000000`00000000 0xfffffa80`00000000

 

[wither 2]

That was in the .dmp?

 

[axe0]

Yes, that's in the dump. Are you sure you have set up your debugging tool properly and have the right symbols downloaded?
forthemame, please provide the logs requested.

 

[wither 2]

Thanks for replying. I'm still learning about these things.

I'm strictly using bluescreenview. How does one use the debugger and what are the symbols you're referring to?