BSOD on startup, even in safe mode. Hangs on AMDKMPFD.sys
My video card was having problems so I used the warranty and sent my PC for repairs. They told me the card was faulty and swapped it for a new, identical one. When it got back I tried to boot into Windows, but the animation froze for a second right at the beginning and then a BSOD flashed for a tenth of a second and then it rebooted. If I try to boot into safe mode it shows me the log of the drivers being loaded, then it stops for a second at "amdkmpfd.sys" and BSOD's for a fraction of a second and reboots. I can't even read the BSOD because it flashes away almost instantly.
I searched the internet and did these steps, all to no avail:
What can I do? Any suggestions? If you need more info, please ask. Thanks for any help.
My video card was having problems so I used the warranty and sent my PC for repairs. They told me the card was faulty and swapped it for a new, identical one. When it got back I tried to boot into Windows, but the animation froze for a second right at the beginning and then a BSOD flashed for a tenth of a second and then it rebooted. If I try to boot into safe mode it shows me the log of the drivers being loaded, then it stops for a second at "amdkmpfd.sys" and BSOD's for a fraction of a second and reboots. I can't even read the BSOD because it flashes away almost instantly.
I searched the internet and did these steps, all to no avail:
- I ran startup repair
- I ran sfc /scannow at the command line
- As per here, I've used DISM to remove this driver from driverstore: `dism /Image:e:\ /Get-Drivers` to list all drivers and find amdkmpf, then `dism /Image:e:\ /Remove-Driver /Driver
em10.inf` to remove that driver. Reboot and still same problem.
What can I do? Any suggestions? If you need more info, please ask. Thanks for any help.
Last edited:
My Computer
At a glance
Windows 7 x64Intel Core i7-3630QM CPU @ 2.40GHz8GB DDR3 1600MhzAMD 7970M
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Clevo P170EM
- OS
- Windows 7 x64
- CPU
- Intel Core i7-3630QM CPU @ 2.40GHz
- Memory
- 8GB DDR3 1600Mhz
- Graphics Card(s)
- AMD 7970M
- Screen Resolution
- 1920x1080
- Hard Drives
- 750 Gb WD
- Internet Speed
- 30Mbps
- Antivirus
- Bitdefender Free
- Browser
- Chrome+Firefox
- Other Info
- Linux Mint 17 also installed :)