BSOD on Video playback and Gaming

tikaydi

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Hello, I recently bought a new computer and I have been experiencing some video issues
while playing videos and playing games, on videos the file plays normally until it becomes
jittery with green and pink lines sometimes resulting to a crash or BSOD, after the crash
theres a note on the right side of the screen that says "Display driver has stopped working and recovered etc etc, I'm not sure...:D This also happens on You Tube and other video sites. On games it's pretty much the same but it goes BSOD and restarts. :cry: well it does not go BSOD all the time but it does happen almost every time I play videos and play video games. I hope someone can help me here.:D Thank you very much!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Hello, I recently bought a new computer and I have been experiencing some video issues
while playing videos and playing games, on videos the file plays normally until it becomes
jittery with green and pink lines sometimes resulting to a crash or BSOD, after the crash
theres a note on the right side of the screen that says "Display driver has stopped working and recovered etc etc, I'm not sure...:D This also happens on You Tube and other video sites. On games it's pretty much the same but it goes BSOD and restarts. :cry: well it does not go BSOD all the time but it does happen almost every time I play videos and play video games. I hope someone can help me here.:D Thank you very much!

Hello there!

It does look your Display card issue. Follow this article http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html and try out the mentioned benchmark steps.

BSOD BUGCHECK SUMMARY

Code:
[font=lucida console]
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\081512-80028-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Debug session time: Wed Aug 15 15:56:02.119 2012 (GMT+5)
System Uptime: 2 days 5:36:35.712
BugCheck 116, {fffffa8008a0b230, fffff88004008efc, 0, 2}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+8efc )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
Bugcheck code 00000116
Arguments fffffa80`08a0b230 fffff880`04008efc 00000000`00000000 00000000`00000002
BiosVersion = F4
BiosReleaseDate = 02/22/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GM-D2H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
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