BSOD on window 7 - few days after I build my own computer.

[brentrich]

I'm new to this forum so I don't know if it's the right place to post this.

I got my new computer last week, what I have is

Crucial M4 CT128M4SSD2 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)
ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner - Bulk - OEM
Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA 6.0Gb
Intel Core i5-3570K Ivy Bridge 3.4GHz (3.8GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor Intel HD
ASRock Z77 Extreme4 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
ASUS HD7870-DC2-2GD5 Radeon HD 7870 GHz Edition 2GB 256-bit GDDR5
CORSAIR HX Series HX750 750W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS GOLD Certified
CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)

Thought it would be safe to post all my parts.

Ok what seem to be the problem is that I usually get blue screen 1 time every another 1-2 days for no reason if I'm playing game or surfing the website. I will try to post alot of details as I can.

The error says "IRQL_NOT_LESS_OR_EQUAL"

Technical Information:

STOP: (0x0000000A 0x00000000CA6AD04B, 0x0000000000000002, 0x0000000000000001, 0xFFFF800002F2F34F)

How can I fix this problem, I hope it's just software related where I can download new driver. Thanks!

 

[Brink]

Hello Brentrich, and welcome to Seven Forums.

Please go ahead and read the instructions at the link below, then post back with the needed information for someone to be able to hopefully help you with later.

Blue Screen of Death (BSOD) Posting Instructions

 

[Layback Bear]

It would also be helpful if you filled out your ((My System Specs)) using the User CP at the top of the page. That way your specs follow your every post. This is a great little free program to use.
Speccy - System Information - Free Download

 

[brentrich]

SF_Diagnostic_Tool info about my computer

So far I followed all the instruction, let me know if I'm missing anything or not. Hopefully I can find a issue to get it resolved, thanks brink for all the instruction

 

[brentrich]

I hate to bother but how long will I find out the result?

 

[karlsnooks]

Might be minutes, might be hours, might be days.

We are all volunteers with full lives and families.

We help when and where we can.

Now you need to help us. As has been requested, fill out your system specs and here is a write-up to help you:

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ø Manufacturer and Model OR Custom build.
Ø ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
========================================
========================================

Let us know when that is completed.

 

[brentrich]

Okay it's completed, do you want me to post it here or you can look system specs on my profile?

 

[karlsnooks]

In the system specs is great. Not necessary to include in a post.

Excellent job on the specs. Will be back in less than 1 hr with some suggestions.
karl

 

[karlsnooks]

So far,, I'm not making much progress, but am also getting tired.

You are not overclocking which is good.

Just to make sure that your temps are good and stay that way, then please install SPECCY and use Speccy to keep an eye on your temps.

Link to Speccy in my signature.

Have you been to this site to make 100% sure that you have the very latest drivers for you motherboard?
ASRock > Z77 Extreme4


Carry out following please:
Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums

 

[brentrich]

Great, I will do all of those like you said after my work in the evening, I'm looking forward to get this problem done and go away I'm glad I get to pick the right forum to discuss my problem with you guys.

Does it looks like I don't have to replace anything like new motherboard, memory ram, hard drive or anything. More likely of software issue?

 

[karlsnooks]

Looking more like a software problem at this time.

 

[brentrich]

Sorry for not getting back to you quickly, I had to work all day and take care of my little precious daughter

First of all, you asked me if I went to site to make 100% sure I have the very latest drivers for my motherboard - No I haven't.

I put 3 different attachment that you asked me to do. Let me know if you need me to do anything.

Hopefully you can find the answer to get it resolved. Thanks again Looking forward to hear from you soon.

 

[brentrich]

I haven't heard from you since 2 days ago so I wanted to see if you ever get my message. When I post this, it doesn't show up on 1st page of thread forum.

 

[brentrich]

BSOD related to my previous thread

I hope it's not a problem that I make another thread about this because on my previous thread about BSOD error, I left a message and I haven't heard from anyone for 2 days so hopefully I will get a message from one of you guys soon. Thanks!

 

[karlsnooks]

Now that's a 100% exaggeration. My last post was 1 day ago. On every post, top left shows the age of the post.
New posts show up at the end, not at the top with the default settings which I use in this regard.

Will be back in a little bit.

My life does not revolve around or depend upon SevenForums. This is Zeitvertreib.

karl

 

[karlsnooks]

WIN | type MSCONFIG | ENTER | STARTUP tab |
Uncheck ALL

REBOOT!

You have just told Win 7 to not run unchecked programs at start up time.

You have not disabled the programs. They will be run when needed.

WIN = key with the Microsoft logo on top
========================================
========================================

After, and ONLY after completing the Reboot:

CCLEANER | TOOLS icon | STARTUP tab | SCHEDULED TASKS tab |
Use DISABLE button to disable ALL except for:

CCleanerSkipUAC    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)

Close CCleaner.

REBOOT!

You have not disabled any programs. You have disabled the scheduled running.
Later, after your system is running smoothly, you may reenable desired programs.

============================================
============================================

After, and ONLY after, completion of the Reboot:

UNINSTALL

  Norton Internet Security    Symantec Corporation    9/9/2012        19.8.0.14

REBOOT

AFter the reboot, immediately:
Download and install MSE, Microsoft Security Essentials.

Link to MSE in my signature.

After MSE finishes its initial scan, then:
Upload a fresh set of those three files.

thanks,
karl

 

[brentrich]

I'm sorry if it's 100% exaggeration, I thought it was 2 days ago, my bad. I have alot of things going on my mind right now but sorry again. Also I'm new to this so I'm learning something new

Alright, no problem - Let me know if I'm missing anything.

Thanks!

 

[karlsnooks]

I've done the same thing.

Now I'll await the new set of those three files.
Karl

 

[brentrich]

Here is set of three fresh files after I followed all of your steps.

 

[karlsnooks]

now we wait to see if you get another bsod. If you do,then upload the newest .dmp file.