Hello...pls I need help regarding this problem..I have tried startup repair, system recovery..still when I restart, laptop fails to go past through the windows logo..screen jst goes black..i have to force shutdown and now im using Safe Mode...pls help...thank you
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800934E010
BCP2: FFFFF88004723F5C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\121614-25209-01.dmp
C:\Users\Lee joseph\AppData\Local\Temp\WER-264172-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800934E010
BCP2: FFFFF88004723F5C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\121614-25209-01.dmp
C:\Users\Lee joseph\AppData\Local\Temp\WER-264172-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My Computer
At a glance
Windows 7 Home Basic 64bit
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP G62
- OS
- Windows 7 Home Basic 64bit
