Hi,
Sorry that I couldn't attach the file as you requested since I can't turn on my sony laptop. I was using IE browser when my laptop flagged something on the right bottom. I failed to read it as it shown an error message in blue screen. I tried to turn on my laptop but it failed, so I used it under safe mode. The system detected something called "Trojan xx" which I removed. I think that might be the reason for blue screen. However, I still failed to turn it on under regular mode. Then I tried startup repair and system recover under advanced boot option by pressing F8. They were not able to go through. Do you have any idea to fix this problem?? Please help. Thanks a lot!
Btw I'm using windows 7 home premium, but I don't know whether it's a 32 or 64 bits.
The error message shows: stop: 0*00000050 (0*FFFFF8807793AC50, 0*0000000000000001, 0*FFFFFA8006C252E6, 0*0000000000000005)
Sorry that I couldn't attach the file as you requested since I can't turn on my sony laptop. I was using IE browser when my laptop flagged something on the right bottom. I failed to read it as it shown an error message in blue screen. I tried to turn on my laptop but it failed, so I used it under safe mode. The system detected something called "Trojan xx" which I removed. I think that might be the reason for blue screen. However, I still failed to turn it on under regular mode. Then I tried startup repair and system recover under advanced boot option by pressing F8. They were not able to go through. Do you have any idea to fix this problem?? Please help. Thanks a lot!
Btw I'm using windows 7 home premium, but I don't know whether it's a 32 or 64 bits.
The error message shows: stop: 0*00000050 (0*FFFFF8807793AC50, 0*0000000000000001, 0*FFFFFA8006C252E6, 0*0000000000000005)
My Computer
At a glance
Windows 7 home premium
- OS
- Windows 7 home premium