BSOD playing Batman - Origin. and randomly browsing. ntoskrnl.exe

[Petercontrol]

Hi all,

Before I start, I have resolved the dump file 042415, which was a PSU issue. The other two were the ones I have been getting, namely ntoskrnl.exe error. in the blue screen it said machine-check exception.

I have all the updated drivers. just installed windows 7 again (to fix the previous nvlddmkm.sys issue). New power supply too.

It happened first time while playing Batman - Origins, I was initially testing to see if I would get the nvlddmkm.sys error, which usually happens within 1 min of the game, it was going fine for like half hour until i got a new BSoD error. The second time was just watching a game promo video on steam.

Again due to fixing the previous nvlddmkm.sys error I've done desk checks (chkdsk). memory tests etc etc. Just for additional info.

Any help would be much appreciated.

Regards,

Peter

 

[Boozad]

Welcome to 7F.

Two of your dumps are 0x9C which are no longer supported from Vista upwards and should be treated as a 0x124. 0x124 is a hardware error, but rarely give us any information to work with and the 0x9C gives little information in this instance.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, fffff80004556bb0, 0, 0}

Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )

Followup: MachineOwner

However your other dump in the log is a 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery) which denotes a problem with your GPU be it drivers, heat, power to the card or the card itself among other reasons.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800b176010, fffff880057a25d4, 0, 2}
[COLOR=Red]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys[/COLOR]
Probably caused by : nvlddmkm.sys ( nvlddmkm+1405d4 )

Followup: MachineOwner

The first course of action would be to replace your nVidia driver. Download an earlier version from here and follow http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html for the cleanest possible install.

Check your GPU temperatures at idle and under load and report back with them. Test the system with the earlier driver installed for stability.

 

[Petercontrol]

BSoD Machine_Check_Exception playing Wolfenstein

Hi all,

this happened while playing Wolfenstein: the new order. and would happen during any game that is graphic intensive.

any help would be much appreciated.

Cheers.

 

[Boozad]

Apologies for the late reply, I'm not sure how this one slipped by me. Did you update your GPU drivers?

This one is another 9C with Avast making an appearance.

BUGCHECK_STR:  0x9C_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  [COLOR=Red]AvastSvc.exe[/COLOR]

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8000360b818 to fffff80003083a40

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