BSOD playing BF4 , error 0x3B

[samer4arsenal]

hi every one

i have formatted my pc and installed windows 7 because a lot of bsod in windows 8

i have bsod when i was playing bf4

so please if any one can help me to know what is the reason of bsod

i upload the minidump files in attachment


my system :

amd phenom II 955

gigabyte ma790xt-ud4p

evga 760 gtx

ram twinmos 1333 8 gb ( 4 gb , 2*2gb )

psu gigabyte odin 585

 

[Thedoctor44]

BugCheck 3B, {[COLOR="Red"]c0000005[/COLOR], [COLOR="Green"]fffff880014e2f2c[/COLOR], fffff8800a7f9dc0, 0}

An access violation has occurred which happens when system memory is referenced that the CPU cannot physically address.

Here's what I think has happened...

The access violation occurred at this address which we can see here:

2: kd> [COLOR="Green"]ln fffff880014e2f2c[/COLOR]
(fffff880`014e2e90)   [COLOR="Blue"]Ntfs!NtfsCopyReadA+0x9c [/COLOR]  |  (fffff880`014e3180)   Ntfs!FindMoveableIndexRoot

Making an educated guess on these undocumented routines it looks like its tried to move data on the disk to a certain location.

Now this is the interesting part, look at the registers...

rax=0000000000000000 rbx=0000000013dc98fe rcx=0000000000000158
rdx=0000000000000000 rsi=fffffa800b8f5d50 rdi=fffff8a00dcb9140
rip=fffff880014e2f2c rsp=fffff8800a7fa7a0 rbp=fffff8800a7fab00
 r8=0000000000000000  r9=0000000000000000 r10=fffffa8007434030
r11=[COLOR="blue"]ff[COLOR="red"]b[/COLOR]ff8a00dcb9010[/COLOR] r12=000000000000013b r13=0000000000000001
r14=fffffa800bda6a60 r15=fffffa800b8f5da0
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
Ntfs!NtfsCopyReadA+0x9c:
fffff880`014e2f2c 498b4350        [COLOR="Green"]mov[/COLOR]     rax,qword ptr [[COLOR="Red"]r11[/COLOR]+50h] ds:002b:ffbff8a0`0dcb9060=????????????????

It's tried to move data from the R11 register, now it looks like a flipped bit which is mainly caused by display drivers.

Therefore I decided to dump the raw stack and see what we could find, what do you know your Nvidia display driver is causing issues.

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 [COLOR="red"]nvlddmkm+0x21274e[/COLOR]

2: kd> [COLOR="Green"]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`1301a000 fffff880`13c7e000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="red"]Tue May 20 00:08:44 2014[/COLOR] (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

It's a recent version which have caused a lot of issues, in fact I'm on 314.22 the most stable driver and I'm getting issues with Nvidia.

I can't recommend any stable versions to be honest but I would try some in late 2013.

Drivers | GeForce

 

[samer4arsenal]

thanks for your help

really am having a lot of issues with nvidia and i am on the latest driver

so i must change the driver version only and it will help ??