BSOD playing call of duty modern warfare2

[SaintSevens]

Hello I have been having bsods playing this game.pc specs are:
new win 7 home premium x64 - installed 3 days fresh install
m/b gigabyte ga-ma770t-ud3p- latest f12 bios
phenom2 x2 550 unlocked to x4 b50 @[email protected] (for 2 years)
western digital black caviar 640GB
team elite ddr3 1333 9-9-9-24-2t in bios 1.62v
antec ea-650w p/s
palit sonic 9600gt (2 years old)
asus 2014 lit dvdrw
coolermaster centurion case
fan monitor display
put together by myself
History- 3 weeks ago had win xp home and installed a evga gtx560ti FPB(850mhz)
desktop ok ,but games or testing, bsods reformatted fresh install twice did not help.
3 days ago upgraded to win7 64bit (purely to rec extra memory)home premium retail.TDR's lockups, unable to play any games, drivers 266 to 290 tried, that bad
put 9600gt back and used latest 290.53 drivers. No TDR's cod 1 plays ok but call
of duty modern warfare bsods within 30mins, also cannot perform prime95 test immediate bsod-did the same with the gtx.View attachment 193076

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hope i got the attachments correct. I know enough to get myself into trouble
but not enough to get myself out. I thought a faulty gtx card was my problem
and its possible i have more than 1 problem. any reply's i would be gratefull.
thank you

 

[usasma]

Nope, attachments aren't correct - some things are missing (I use the perfmon report, the systeminfo.txt report, the MSINFO32.nfo report, and any memory dump files that are available). Please try again, and zip up the entire contents into 1 zip file to upload.

That being said, it's significant that you can't run Prime95. Please start out with the first 3 free diagnostics at this link (memory, hard drive, and antimalware): Hardware Diags
I'm particularly concerned about your memory, so the memory test is (IMO) the most important test to run.

Post back with the results and we'll move on from there.

 

[SaintSevens]

Thanks usasma, i followed a sticky but i have a knack for making the simple difficult. i will try and make a iso memtest cd thank you

 

[SaintSevens]

Hello, as you suggested i made and ran an iso for memtest86 and also seagate seatools hardrive test, results:-
memtest 11.58hrs- 12 pass no errors
seatools long test and short test both a -pass
i use norton internet protection and malwarebytes and scans are ok paste of event 41. i downloaded "brinks" gif file but upload in bits. thanks for taking the time to look, i do appreciate it.
<?xml version="1.0" encoding="UTF-8" standalone="true"?>
-<Events>-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">-<System><Provider Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" Name="Microsoft-Windows-Kernel-Power"/><EventID>41</EventID><Version>2</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000000000000002</Keywords><TimeCreated SystemTime="2012-01-14T10:10:49.423215500Z"/><EventRecordID>6357</EventRecordID><Correlation/><Execution ThreadID="8" ProcessID="4"/><Channel>System</Channel><Computer>Vernon-PC</Computer><Security UserID="S-1-5-18"/></System>-<EventData><Data Name="BugcheckCode">0</Data><Data Name="BugcheckParameter1">0x0</Data><Data Name="BugcheckParameter2">0x0</Data><Data Name="BugcheckParameter3">0x0</Data><Data Name="BugcheckParameter4">0x0</Data><Data Name="SleepInProgress">false</Data><Data Name="PowerButtonTimestamp">0</Data></EventData>-<RenderingInfo Culture="en-AU"><Message>The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.</Message><Level>Critical</Level><Task/><Opcode>Info</Opcode><Channel>System</Channel><Provider>Microsoft-Windows-Kernel-Power</Provider><Keywords/></RenderingInfo></Event></Events>malwarbytes scans are ok

 

[usasma]

Please zip up the contents of C:\Windows\Minidump and upload it with your next post. There's at least 3 memory dumps in there:

Volume in drive C has no label.
Volume Serial Number is 5EF0-FB8E

Directory of C:\Windows\minidump

14/01/2012 04:03 PM <DIR> BUILTIN\Administrators .
14/01/2012 04:03 PM <DIR> NT SERVICE\TrustedInsta..
14/01/2012 03:02 PM 262,144 011412~1.DMP BUILTIN\Administrators 011412-21808-01.dmp
14/01/2012 03:17 PM 292,368 011412~2.DMP BUILTIN\Administrators 011412-22854-01.dmp
14/01/2012 04:03 PM 288,256 011412~3.DMP BUILTIN\Administrators 011412-28314-01.dmp

Try the CPU stress tests at this link: Hardware Diags

 

[SaintSevens]

Please zip up the contents of C:\Windows\Minidump and upload it with your next post. There's at least 3 memory dumps in there:

Volume in drive C has no label.
Volume Serial Number is 5EF0-FB8E

Directory of C:\Windows\minidump

14/01/2012 04:03 PM <DIR> BUILTIN\Administrators .
14/01/2012 04:03 PM <DIR> NT SERVICE\TrustedInsta..
14/01/2012 03:02 PM 262,144 011412~1.DMP BUILTIN\Administrators 011412-21808-01.dmp
14/01/2012 03:17 PM 292,368 011412~2.DMP BUILTIN\Administrators 011412-22854-01.dmp
14/01/2012 04:03 PM 288,256 011412~3.DMP BUILTIN\Administrators 011412-28314-01.dmp

Try the CPU stress tests at this link: Hardware Diags

Okay ahhh a bit embarrassing but i don't know how to zip dump files i have tried
using debugger to educate myself and access denied to open dump in debugger.
I dragged a dump file to the desktop but looks good there )) but can't zip it,
frustrating.. deleted prime95 and downloaded again making sure it was the correct version for win7 x64. tried small fft test, bsod as it is starting.

 

[SaintSevens]

Somehow i managed debugger to open a minidump and i tried to use the
!analyze -v function which said incorrect symbols but down the bottom it mentioned
FAULTING MODULE- fffff 80002e 66000 nt (nt in blue writing)
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUGCHECK_STR: 0X124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
then a stack test series of letters numbers then-
STACK_COMMAND: kb
FOLLOWUP_NAME: Machineowner
MODULE_NAME: hardware (in blue)
IMAGE_NAME: hardware
BUCKET_ID: WRONG_SYMBOLS
Followup: Machineowner
i tried command- !findthebuild which said service not found
it mentions a kd> lmvm hardware
lmvm nt
hope this is helpfull and not annoying info
again thanks usasma.

 

[SaintSevens]

Forgot to mention i tried cpu tests as advised, tried two:-
cpufreebenchmark2-pass
intelburntest- after maybe 1 min bsod guess thats a fail?.
I have temp monitoring fan control meter on pc set fans to high so
pc temps were not high at bsod about 32c (42c).
unlocked x2 to x4 means onboard sensors will not register temps, hence
large aftermarket tuniq tower 120 extreme cpu cooler and fan controller
with temp gauge.

 

[SaintSevens]

View attachment 193441

 

[usasma]

Try more CPU tests

Zipping goes like this:
Drag all Minidumps to your Desktop
Left click on 1st one
Hold down the "Ctrl" key and left click on the rest (individually)
Right click on the highlighted icons and click on "Send to"
Select "Compressed (zipped) folder"
Then follow the prompts to save it on your Desktop

You can do a bit more with memory dumps, but with the STOP 0x124 error that you show - there's just not much info that we can wring from it. We can get driver info, which is the biggest help.
Here's a step-by-step guide. It looks intimidating, but just go through it step by step and it'll work for you: http://www.carrona.org/dbgrpt.html

Also, please do this for the MSINFO32 report:
- Go to Start and type in "msinfo32" and press Enter
- When the utility opens, save a copy of it as an .nfo file, and another copy as a .txt file
- Zip them up and upload it with your next post.

Good luck!

 

[SaintSevens]

Hello
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\011412-22854-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e66000 PsLoadedModuleList = 0xfffff800`030ab670
Debug session time: Sat Jan 14 15:16:03.986 2012 (UTC + 8:00)
System Uptime: 0 days 0:13:55.593
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8005096028, f669c000, 135}
Probably caused by : hardware
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8005096028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f669c000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------

BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: iw4sp.exe
CURRENT_IRQL: f
STACK_TEXT:
fffff880`031dca88 fffff800`02e2fa3b : 00000000`00000124 00000000`00000000 fffffa80`05096028 00000000`f669c000 : nt!KeBugCheckEx
fffff880`031dca90 fffff800`02ff3513 : 00000000`00000001 fffffa80`0512dea0 00000000`00000000 fffffa80`0512def0 : hal!HalBugCheckSystem+0x1e3
fffff880`031dcad0 fffff800`02e2f700 : 00000000`00000728 fffffa80`0512dea0 fffff880`031dce30 00000000`00d89800 : nt!WheaReportHwError+0x263
fffff880`031dcb30 fffff800`02e2f052 : fffffa80`0512dea0 fffff880`031dce30 fffffa80`0512dea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`031dcc80 fffff800`02e22e8f : 00000000`00d83e80 00000000`00000001 fffff880`031dceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`031dccc0 fffff800`02ee152c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`031dccf0 fffff800`02ee1393 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`031dce30 00000000`00585b54 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0b44eeac 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x585b54

STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
Followup: MachineOwner
---------

 

[SaintSevens]

View attachment 193455

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[SaintSevens]

Hello usasma i hope it was a good monday for you, is there a way of looking at kernel dumps or do they only give as much information as the minidump, i was
wondering because i tried another prime95 test and got a bsod which showed up in event screen- as event 41 but in minidumps its not shown i thought every shutdown would cause another minidump? a bit confused.i am going to rma the gtx560ti but i have run prime95 on xp and it was ok until installing the gtx to xp and problems, upgrade to win7 and same problems as xp + TDR's which i had never
experienced, remove the gtx re-install 9600gt use same drivers and everything appears to work fine except stress testing bsods the pc.:huh:
thanks bedtime here
bye.

 

[usasma]

Memory dumps look to be STOP 0x124 from the MSINFO32 report
Kernel dumps give more info than minidumps, but I don't go that far into the file to need them.
I do still need the memory dumps zipped up and uploaded so that I can check the drivers.

From what I saw in MSINFO32, it's most likely EVGA Precision that's causing the memory dumps. Please uninstall that program to see if it helps with the BSOD's.

 

[SaintSevens]

Hello usasma, i think i have worked out the problem, you were correct first off thinking it may be hardware related.
i removed evga program as suggested and ran prime95 and it was a bsod still, but something struck me about the test so after rebooting i opened up prime95 again
and what it was, well mmmmmmmm only three threads showing not four as there
should be, so i did a restart and went into bios and locked to 2 cores.
And prime95 ran fine. I ran 1hr 4 complete series and all passes, then ran intelburn (bsod immediately before) and ran standard and high tests fine.
Originally the cpu test (cant remember the name) was a pass, and with the gtx560ti i had locked back to two cores and problems had remained the same.
So i appologise for wasting your time and thank you as well, haha the finding of
dump files and zipping, pasting had me move out of my comfort zone and i'm sure
learnt more about my new windows7 in a week than i would in a year .
You have me curious usasma, but i have always wondered whats over the next hill
anyway.
You are a good person usasma to help like this.
As my wife likes to say to me sometimes- "you stupid, stupid man" with a smile.
cya.

 

[usasma]

Are we married to the same woman? My wife says the exact same thing! :0)

I'm glad that you were able to figure it out. It's remarkable how many of these situations are solved by the user after coming here! We just start suggesting things, and that starts your mind working - and you find an answer!

You didn't waste my time - I'm here to help, and the only thing that counts is that you get your system fixed.
Good luck to you (and say hello to my wife for me! :0)