BSOD Playing Diablo 3 and Other Games 0x0124

[techgurujames]

I play Diablo 3 most of the time. It happens during other games too. I get about maybe 25 minutes, sometimes 2 hours when I'm lucky. It always comes up as a STOP 0x0124 error. BlueScreenView describes it as crashed by hal.dll and ntoskrnl.exe. I'm not sure whats causing it at this point. I'm asking for your guys help to see if you can possibly help me pinpoint it. I've uploaded a minidump file. Thanks in advance.

 

[Golden]

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[techgurujames]

Here is the zip file you requested.

System Specs:

Computer typeEdit Value
PC/Desktop -Custom Build

OS
Windows 7 Professional 64 Bit

CPU
AMD Phenom II x6 1100T 3.31 ghz

Motherboard
Asus M4A87TD Evo

Memory
Kingston 8 GB

Graphics Card(s)
Radeon XFX 6870

Sound Card
None - AMD HD Audio Driver

Monitor(s) Displays
Emachines 26' HD

Screen Resolution
1440 x 1200

Hard Drives
WD 500 GB HDD
WD 1 TB HDD
Kingston 64 GB SSD

PSU
Cooler Master 1000W Silent Pro

Case
Cooler Master Large Case

Cooling
Liquid Cooled

Keyboard
Saitek Gaming Keyboard

Mouse
Standard Wired

Internet Speed
50 M/b

Antivirus
Malwarebytes, Microsoft Security Essentials

Browser
Google Chrome

 

[Golden]

0x124's are usually hardware-related, probably a video card issue in your case. However, I notice that Windows 7 requires a significant update - do that first. If the BSOD persists after that, upload a new zip file and we'll take it from there.

Host Name:                 JAMES-PC
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A [COLOR="Red"][B]Build 7600[/B][/COLOR]
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          James

 

[techgurujames]

Okay. I just did a clean install so I'll go ahead and do the updates to see if that helps.

 

[techgurujames]

Here is an update. I did good for about 2 hours again and BSOD happened again on Diablo 3. I am uploading a minidump and a report from the DM Log Collector.

 

[techgurujames]

Okay, I stress tested my hardware for 15 solid minutes. This includes RAM, Processor, and GPU. Didnt get any crash. The only thing I can conclude at this point is that it's either a bad hard drive, a bad mobo, or I have a driver somewhere causing my system to crash.

 

[Golden]

Please confirm that Windows is fully updated. I'll have a look at this tonight when I get home.

 

[techgurujames]

Windows is fully updated.

 

[Golden]

All the .dmp files report a 0x124 error, meaning we need to stress test the hardware components of the system. I know you have tried a few, but certainly not for long enough.

RAM - run a minimum of 8 passes or until errors are reported
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

CPU
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

Video
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html