BSOD playing dota2

[Chefaso]

I cant test each memory because i have to dismantle the CPU cooler everytime i touch something in the slots, and i dont have another pc able to work with those memorys. I will do a test with both memorys this night but i think i might get the same result that last time.

I just had another BSOD, seems like different error. I let you the files and im gonna clean the pc just in case i have trojan or something.

 

[Arc]

I cant test each memory because i have to dismantle the CPU cooler everytime i touch something in the slots, and i dont have another pc able to work with those memorys. I will do a test with both memorys this night but i think i might get the same result that last time.

I just had another BSOD, seems like different error. I let you the files and im gonna clean the pc just in case i have trojan or something.

That means the RAM slots are below the CPU fan?

You MUST to replace them to the other slots those are away from the fan. It blows hot air out, and most probably it is making the RAM sticks hot. And, you have to dismantle and test the RAMS, coz only bugchecking cannot solve the crashes, you need to confirm us that the RAM is free from errors or not, as you stated earlier in this thread.

No, if the stick is corrupted i will return it to the shop still have warranty. But i have to be sure that it is bad to do that. Is there any way to test each stick without extract? The problem with the fan is that is really big and i cant extract the memory on the slot 1 without dismantle the fan.

Thanks for replys!

If you dont check, you have no way to know if the sticks are corrupted or not. And, if the sticks are corrupted, nobody can help you by checking crash dumps only.

Do these:

• How to Test and Diagnose RAM Issues with Memtest86+
  Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.
• Post a screenshot of Speccy summery tab, after a reasonable time of gaming.
• Place the RAM modules as far as possible, from the CPU.

And, your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

EDIT: fill up your system specs.
See your system specs and fill it up here.

 

[Chefaso]

No, the slots are not below the fan. Its just the cooler is too big that i cant remove the stick from the slot 3 if i dont dismantle the fan, but i tested that memory stick back on September and it was fine, no errors, so it would be only the first stick with any possible error, and i dont think it would have any since its a 2xMemPack, but i will try to test that mem alone if needed.

Going back to the problem, i updated my specs and run driver verifier. Couldnt even reach to windows since i get a BSOD before, im attaching the files.

 

[Arc]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck C9[/COLOR], {224, fffff880081a1710, fffff9801db5c990, ffffffffc00000bb}

[COLOR=Red]Probably caused by : HIDCLASS.SYS[/COLOR] ( HIDCLASS!HidpMajorHandler+0 )

Followup: MachineOwner
---------

It is a USB related error. Do some common USB maintenance. For the port, first, uninstall and reinstall the USB ports drivers.

1. Right click on Computer icon > manage. It will open the computer management window.
2. Click on "Device Manager" in the left pane, it will list all installed devices up.
3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
4. Click on one item to select, then right click and uninstall.
5. Do the same for all.
6. Restart the computer.
7. At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

And I guess, after doing those, you need DV enabled for more.

 

[Chefaso]

Reinstalled all the USB stuff and got the same BSOD when running DV.

 

[Arc]

Disable DV now.
Then run SFC /SCANNOW Command - System File Checker

After that, use the computer normally, and see it it troubles again or not.

http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

[Chefaso]

DV its disabled, i cant start normal windows with DV on. Had to turn it off in safe mode.

Working on the sfc.

EDIT: SFC clean.

 

[Chefaso]

Seems like problem is fixed.

Thank you very much for the help!!

 

[Arc]

You are welcome. Let us know if there is any further issue.

 

[Chefaso]

Hello again.

After 2 months without any BSOD i just had one some minutes ago while playing Mark of The Ninja. I attach the info.

I didnt change any hardware on my PC so, could it bebe drivers problem again?


Thanks!

 

[Arc]

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[Chefaso]

HIDCLASS.SYS again

 

[Arc]

What are connected there in the USB ports?

Try to update it:

Start Menu\Programs\Renesas Electronics\USB 3.0 Host Controller Driver

 

[Chefaso]

I have Mouse and a Wireless Receiver for Xbox 360 pad.

Didnt found any update for that so i just uninstalled it, wont matter too much since i dont have any 3.0 device.

 

[Arc]

Mice using third party drivers are often problematic, so the Xbox drivers if they are old, of 2011.

What is the situation after uninstalling?

 

[Chefaso]

Xbox reciever drivers are from 2009 and mice drivers are from Logitech.

No more BSOD since i stopped DV.

 

[Arc]

OK .... now observe the situation .... upload the further crash dumps, if any.

 

[Chefaso]

1 week passed and everything seems normal. No more BSOD.

Gonna mark this as solved and reopen if the BSOD's come again.

Thank you very much for helping.

 

[Arc]

You are welcome, mate
If there is any further issue, let us know

 

[Chefaso]

Here comes the king of BSOD. I am doomed.

This time is not related to DOTA/Steam, my pc was standing at desktop while i was doing some stuff afk and BSOD.

Drivers again? Maybe i should do a clean windows7 install