BSOD playing games (mass effect,...) or working on windows 0x0000007e

Sonicsnake

New member
Local time
2:49 AM
Messages
11
Hello!

I have a problem with my ATI card, it makes a BSOD everytime when i play games or even shifting from Intel video card to ATI just for working... it works normally for a variable time and the bsod appears.

Thank you for reading this thread and for help <(_ _)>
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I followed from C:\Windows\Minidump and these are the files
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Well, it is caused by the display driver, atikmdag, sys, and which is extremely old.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff8800500c779, fffff88007f8df38, fffff88007f8d790}

[COLOR=Red]Probably caused by : atipmdag.sys [/COLOR]( atipmdag+374779 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8800500c779, The address that the exception occurred at
Arg3: fffff88007f8df38, Exception Record Address
Arg4: fffff88007f8d790, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
atipmdag+374779
fffff880`0500c779 41f7f0          div     eax,r8d

EXCEPTION_RECORD:  fffff88007f8df38 -- (.exr 0xfffff88007f8df38)
ExceptionAddress: fffff8800500c779 (atipmdag+0x0000000000374779)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff88007f8d790 -- (.cxr 0xfffff88007f8d790)
rax=0000000000337f98 rbx=fffff88007f8e1c0 rcx=0000000000337f98
rdx=0000000000000000 rsi=fffffa8007dc9400 rdi=fffff88004c98000
rip=fffff8800500c779 rsp=fffff88007f8e170 rbp=0000000000000026
 r8=0000000000000000  r9=000000000000b365 r10=fffff88007f8e1c0
r11=fffff88005201b80 r12=0000000000000000 r13=00000000ffffffff
r14=00000000000009dd r15=00000000000009de
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
atipmdag+0x374779:
fffff880`0500c779 41f7f0          div     eax,r8d
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

LAST_CONTROL_TRANSFER:  from fffffa8007de58c8 to fffff8800500c779

STACK_TEXT:  
fffff880`07f8e170 fffffa80`07de58c8 : 00000000`00000002 fffff880`050785a0 fffff880`07da4000 fffff880`07f8e250 : atipmdag+0x374779
fffff880`07f8e178 00000000`00000002 : fffff880`050785a0 fffff880`07da4000 fffff880`07f8e250 fffff880`0500b8a1 : 0xfffffa80`07de58c8
fffff880`07f8e180 fffff880`050785a0 : fffff880`07da4000 fffff880`07f8e250 fffff880`0500b8a1 00000000`00000027 : 0x2
fffff880`07f8e188 fffff880`07da4000 : fffff880`07f8e250 fffff880`0500b8a1 00000000`00000027 fffff880`bebe0031 : atipmdag+0x3e05a0
fffff880`07f8e190 fffff880`07f8e250 : fffff880`0500b8a1 00000000`00000027 fffff880`bebe0031 fffffa80`05998000 : 0xfffff880`07da4000
fffff880`07f8e198 fffff880`0500b8a1 : 00000000`00000027 fffff880`bebe0031 fffffa80`05998000 fffffa80`07e5aac8 : 0xfffff880`07f8e250
fffff880`07f8e1a0 00000000`00000027 : fffff880`bebe0031 fffffa80`05998000 fffffa80`07e5aac8 fffff880`07f8e250 : atipmdag+0x3738a1
fffff880`07f8e1a8 fffff880`bebe0031 : fffffa80`05998000 fffffa80`07e5aac8 fffff880`07f8e250 fffffa80`07dc9400 : 0x27
fffff880`07f8e1b0 fffffa80`05998000 : fffffa80`07e5aac8 fffff880`07f8e250 fffffa80`07dc9400 00337f98`00000000 : 0xfffff880`bebe0031
fffff880`07f8e1b8 fffffa80`07e5aac8 : fffff880`07f8e250 fffffa80`07dc9400 00337f98`00000000 0000b345`00337f98 : 0xfffffa80`05998000
fffff880`07f8e1c0 fffff880`07f8e250 : fffffa80`07dc9400 00337f98`00000000 0000b345`00337f98 00000000`00000000 : 0xfffffa80`07e5aac8
fffff880`07f8e1c8 fffffa80`07dc9400 : 00337f98`00000000 0000b345`00337f98 00000000`00000000 b3650000`04fd2ac6 : 0xfffff880`07f8e250
fffff880`07f8e1d0 00337f98`00000000 : 0000b345`00337f98 00000000`00000000 b3650000`04fd2ac6 fa8007de`65980081 : 0xfffffa80`07dc9400
fffff880`07f8e1d8 0000b345`00337f98 : 00000000`00000000 b3650000`04fd2ac6 fa8007de`65980081 fa8007de`8731ffff : 0x00337f98`00000000
fffff880`07f8e1e0 00000000`00000000 : b3650000`04fd2ac6 fa8007de`65980081 fa8007de`8731ffff 08000402`0000ffff : 0x0000b345`00337f98


FOLLOWUP_IP: 
atipmdag+374779
fffff880`0500c779 41f7f0          div     eax,r8d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atipmdag+374779

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atipmdag

IMAGE_NAME:  atipmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5f8d12

STACK_COMMAND:  .cxr 0xfffff88007f8d790 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_atipmdag+374779

BUCKET_ID:  X64_0x7E_atipmdag+374779

Followup: MachineOwner
---------

2: kd> lmvm atipmdag
start             end                 module name
fffff880`04c98000 fffff880`052bd000   atipmdag   (no symbols)           
    Loaded symbol image file: atipmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atipmdag.sys
    [COLOR=Red]Image name: atipmdag.sys
    Timestamp:        [B]Fri Jul 17 01:56:58 2009[/B][/COLOR](4A5F8D12)
    CheckSum:         005E0711
    ImageSize:        00625000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
First search for any update in Acer's Place, http://support.acer.com/product/default.aspx?modelId=1142, but all those are apparently very old.

You may search in Acer Aspire 8935G Windows 7 Drivers | Laptop Software too.

Or from ATI's website, AMD Graphics Drivers & Software

Let us know the results.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thank you ^^... I will inform you
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Hello, i tried to install the newest driver for my ati card but i cannot, the screen became black in the installation and it says after restarting my machine that the driver is not installed. i still have the same problem even after installing win8.
Thanks
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
You may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.
ATI_zps0bc28aaa.jpg


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
The same problem... even after installing only the display driver.... I've installed win8 and i still had the same problem but without a bsod. The screen become black then white then red then green and the pc stop working.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I tried the automatically detect and install, it showed 13-1_legacy_vista_win7_64_dd_ccc_whgl.exe was the latest display driver, but "HTTP 404" was returned which meaned the link was broken
Then I tried the Catalyst Center, 13-1_legacy_vista_win7_64_dd_ccc.ZIP was download and run. I run 4 times where the first 3 times was BSOD again. After the 4ht time installation, it looks like update is completed.
the captured images for your comment.
I will try to run this and get back to you whether it is ok or not.
By the way, I would like to know that the BSOD is really the display driver problem only or do I need to run the stress test?
Thank you very much and your earlier comment is very much appreciated
 

My Computer My Computer

At a glance

window 7 64 bitIntel Core 2 Duo T66004GATI Radeon HD4670
Computer Manufacturer/Model Number
ACER Aspire 8935G
OS
window 7 64 bit
CPU
Intel Core 2 Duo T6600
Memory
4G
Graphics Card(s)
ATI Radeon HD4670
Hard Drives
Hitachi HTS545032B9A300
after 2 hours running, the BSOD was back.

Did I make any mistake?
 

My Computer My Computer

At a glance

window 7 64 bitIntel Core 2 Duo T66004GATI Radeon HD4670
Computer Manufacturer/Model Number
ACER Aspire 8935G
OS
window 7 64 bit
CPU
Intel Core 2 Duo T6600
Memory
4G
Graphics Card(s)
ATI Radeon HD4670
Hard Drives
Hitachi HTS545032B9A300
Not certainly. Let us see the crash dump.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Yo! I made the stress tests and the ram tests and all is ok... I hope you have another solution. Thanks
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Back
Top