BSOD playing games on Windows 7 Ultimate x64

[gercan63]

Hello,
First of all, i got this desktop comp from craiglist and it runs pretty good except having blue screen on games. That blue screen comes usually playing COD MW3 after couple hours. (but i also had that same error with other games too. not that often)

Comp is almost 2 years old.

Here are my system specs;

System Manufacturer/Model Number
custom
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) CPU 965 @ 3.20GHz
Motherboard
EVGA 132-BL-E758
Memory
6.00 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 295 (2) NVIDIA GeForce GTX 295
Sound Card
(1) Realtek High Definition Audio (2) Logitech G930 Headse
Monitor(s) Displays
Samsung Syncmaster p2370
Screen Resolution
1920 x 1080
Hard Drives
(1) OCZ SSD 60gb 2 partitions
(2) WDC WD3200AAKS-00L9A0
PSU
corsair tx850 watt
Keyboard
razer lycosa
Mouse
razer naga
Internet Speed
50mb
Case
932 HAF


I attached error code which is;

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 9c
BCP1: 0000000000000000
BCP2: FFFFF8800356CB70
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011212-8437-01.dmp
C:\Windows\Temp\WER-10250-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I also had that NTUSER.dat which I believe you need most but it keep saying that its being used by other programs. So i can't rar it.

 

[zigzag3143]

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[gercan63]

Thank you so much for your quick reply
Here are the minidumps

I dont think i'm overclocking
Here's what i got from Everest home edition

Field Value
CPU Clock 3397.52 MHz (original: 3200 MHz, overclock: 6%)

 

[zigzag3143]

Thank you so much for your quick reply
Here are the minidumps

I dont think i'm overclocking
Here's what i got from Everest home edition

Field Value
CPU Clock 3397.52 MHz (original: 3200 MHz, overclock: 6%)

Easy


I do notice McAffee which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[gercan63]

wooow yes it's gone!!
thank you!! you are the best

 

[zigzag3143]

wooow yes it's gone!!
thank you!! you are the best

Great. Good luck


McAffee is one of the top three causes of BSOD among malware apps.

 

[gercan63]

Let me briefly describe what happened so maybe it could help someone else too.
I was uninstalled that program (McAfee) from control panel before you warned me.
Probably that was the reason of BSOD's.
Then I used the software removal tool that you suggested and it was gone.

Thanks again zigzag3143

 

[gercan63]

I just received another BSOD today.
Happened while playing MW3 again. But this time I was playing for 3 hours at least.
here are the minidumps.

Thank you.

 

[gercan63]

i got it again
here is the mini dump
please help

 

[zigzag3143]

i got it again
here is the mini dump
please help

There are no DMPS from after Jan 11, 2012. If you are still crashing we need those to find out what the current situation is.

 

[gercan63]

these two are new

 

[zigzag3143]

these two are new

Both are related to the HAL (hardware access layer). Have there been any hardware changes lately?

 

[gercan63]

No, as far as I know.

 

[zigzag3143]

No, as far as I know.

BTW, I accidentally deleted your earlier pm. Please resend it

 

[gercan63]

i sent it again
btw i got it again

 

[zigzag3143]

i sent it again
btw i got it again

If you are still crashing you know we need the DMP files right?

 

[gercan63]

Here you go

 

[zigzag3143]

Here you go

Both were Related to intelppm.sys driver from Microsoft.. Please run a system file check

I would also run a system file check to verify and repair the OS files


Run a system file check to verify and repair your system files.

To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

It may need to be run up to three times before successful
Let us know the results from the report at the end

Read here for more information http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[gercan63]

Thank you for your help again.
I ran the scan 3 times at least and Windows resource protection didn't find any integrity violations any of those scans.

 

[zigzag3143]

Thank you for your help again.
I ran the scan 3 times at least and Windows resource protection didn't find any integrity violations any of those scans.

Thats good news. If you continue to crash, upload the dmp's