BSOD playing games/streaming netflix multiple error codes

[Comradecool]

It went BSOD with the verifier on. In reading the directions it says to delete the verifier (which I have done) then zip up the dump files. Are these the same dump files that I have been uploading (which is from the BSOD minidump) or are they different dump files specifically associated with the verifier? Attached to this post are the dump files that I've been uploading.

If I need to go find something else let me know.

This one was driver verified and related to hardware. (probably video driver)

It could also be heat, power, the card itself, etc.


Do you have another card you can try..

Unfortunately no other card I can try. I guess I should try re-installing the video drivers?

I've monitored the heat to see if it spiked, but it's well within normal regs. So I'm not sure...

 

[zigzag3143]

It went BSOD with the verifier on. In reading the directions it says to delete the verifier (which I have done) then zip up the dump files. Are these the same dump files that I have been uploading (which is from the BSOD minidump) or are they different dump files specifically associated with the verifier? Attached to this post are the dump files that I've been uploading.

If I need to go find something else let me know.

This one was driver verified and related to hardware. (probably video driver)

It could also be heat, power, the card itself, etc.


Do you have another card you can try..

Unfortunately no other card I can try. I guess I should try re-installing the video drivers?

I've monitored the heat to see if it spiked, but it's well within normal regs. So I'm not sure...

Cant hurt to try the drivers. Use this method.


When upgrading your graphic driver you MUST remove all traces of the current driver.

In order to do that we recommend using
Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.

 

[Comradecool]

The problem has returned! I finally was able to delete and reinstall the video drivers fresh, no avail. Here are the latest dump files.

A friend had suggested taking apart my PC and putting it back together... I really don't want to do that, but if you think it will help despite the memtest passing...

As always, appreciate your time.

Cheers

 

[writhziden]

It may be worth doing. The steps I recommend per your friend's suggestion:

• 
  
     Warning

  Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!
  
  
  Strip down your system to run only the bare essentials: one RAM module, the CPU, motherboard, one hard disk, one graphics card (or use onboard graphics if you have it), keyboard, mouse, and one monitor. See how the system behaves by running Windows for twice as long as it typically takes for you to get a crash. If it is stable, add one piece of hardware back at a time until you get crashes again. Take notes of what hardware you add and how the system responds to the hardware changes.
  
  As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
  Once these steps have been followed, it is safe to remove and replace components within your computer.

 

[James7679]

If I may add to the always excellent help of zigzag3143 and writhziden;

Do some stress testing and post us screen shots. You can use H.W.Monitor for the temps and voltages. When you start a new test, reset the values and take a new screen, when the test is finished, take a screen.
Prime95 CPU stress test
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

If you do open up your case, look for dust. Get some canned air and blast away. When you remove your GPU, blast the slot before reinstalling.

You have a lot to work with here. As you do each thing, make note of any changes.

 

[Comradecool]

Well I just did a general removal of parts, then added them in, dusting and what not. Problem remains.

I'm debating whether to just wipe the hard drive and re-install the OS. If I did that, it would let us know it was a hardware, not a software thing, right?

Here are the dump files.

 

[writhziden]

It depends on whether you install the same software and drivers again. If it is a software/driver issue, re-installing Windows and then re-installing the same things will result in the same problem, as well. The only driver I see that might be an issue is your Lycosa.sys or Razer Tarantula Keyboard Driver since it is out of date.

Latest crash indicates memory_corruption.


If you follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html, I can see if there are any software issues, as well.

 

[Comradecool]

That's a drag, I did a memtest and they all came back clean...

If I were to reformat, I would start with just the OS, and basic stuff, then slowly add one by one. I'm at a loss, it seems to be a different thing every time. Memory, then drivers...

I'll report back after I've reformatted.

 

[writhziden]

Alright, good luck!

 

[Comradecool]

Okay, reformat is finished. Slowly adding drivers one by one and trying to stick to the bare necessities. Just out of curiosity, which drivers for my mother can I ignore? I have the Asrock Z67 Extreme3 Gen3 do I need to install any of these drivers or can I honest to god avoid them? The fewer drivers I need to install and test the better.

Due to real-life constraints, it will be easier for me to install something, let the computer run for a day, and then install the next thing, and record any changes.

Obviously I can avoid any Ivy bridge drivers.

Here's the link for the asrock drivers: ASRock > Products > Motherboard > Z68 Extreme3 Gen3 > Download

Thanks again you guys for helping with this. Scary enough not being able to call a 1800 which I'm so used to.

 

[writhziden]

Can you upload your msinfo32.nfo file? To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

That file will provide any problem devices that need a driver. The drivers Windows installs are sufficient for most devices. The only things it usually does not include are chipset drivers and graphics drivers. It also may miss memory card drivers for SD cards. Best to see what devices are missing before installing any of these first, though. The less you install, the better, as you said.

 

[Comradecool]

Well she blue screened. With only MS Silverlight, the Nvidia Drivers and my USB Asus drivers installed... Here are the dump files, as well as the msinfo file you asked for writh.

Thanks

 

[writhziden]

Problem Devices:

Universal Serial Bus (USB) Controller	PCI\VEN_1B21&DEV_1042&SUBSYS_10421849&REV_00\4&18E591E5&0&00E5	The drivers for this device are not installed.
Video Controller	PCI\VEN_8086&DEV_0112&SUBSYS_01121849&REV_09\3&11583659&0&10	The drivers for this device are not installed.
SM Bus Controller	PCI\VEN_8086&DEV_1C22&SUBSYS_1C221849&REV_05\3&11583659&0&FB	The drivers for this device are not installed.
Ethernet Controller	PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&35784ABE&0&00E4	The drivers for this device are not installed.
PCI Simple Communications Controller	PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1849&REV_04\3&11583659&0&B0	The drivers for this device are not installed.

Install
ASMedia USB 3.0 driver
VGA driver
INF driver
Realtek Ethernet Driver
Intel Management Engine driver

 

[Comradecool]

It just went BSOD three times in the past hour. Here are the logs. I'm at a loss.

A friend is saying I need to remove every single part and reinstall them one by one, starting with the Mobo/CPU. Is this honestly the best thing to do? Could a loose screw be causing this?

I'll install the drivers for those immediately.

Thanks.

 

[writhziden]

You seem to have forgotten to attach the logs.

If you re-install all parts including the CPU, you will need to re-apply thermal paste to the CPU and heatsink after properly cleaning it. Thermal Paste and How To Use It


Also, refer to post #24 in this thread.

 

[Comradecool]

I'm now getting an error when I attempt to zip up the logs. It says I don't have access/permission.

Makes no sense, the Security settings are all set to allow access... and I'm on the admin account, which hasn't been reset to guest. Ghost of DIY computing?

 

[writhziden]

Try following the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html.

Were you trying to zip up the logs within the Windows directory? You would need to COPY them elsewhere first since they inherit permissions from the Windows directory, and the Windows directory has security permissions set to prevent tampering.

 

[Comradecool]

Yeah I was. I could of sworn I was doing this earlier, but since the reformat it has not allowed this.

Sorry, thanks for the heads up.

 

[writhziden]

Most recent crash indicates your Intel graphics; the drivers appear to be corrupted. The previous indicates a graphics issue related to memory_corruption. I suspect an issue related to the RAM or motherboard at this time.

 

[Comradecool]

Copy.

I just went BSOD mid driver-install. It occured to me that I had installed the drivers you recommend I install yet as I was running the perfrom test.

It then BSOD'ed before I could even get to the desktop while the computer was booting.

So from here I guess I will take out one stick, run it see what happens. Then try it with the other stick. If it happens with both, we know it's the mobo?

Unfortunately right now it's stuck in startup repair... not sure what to do now.