BSOD Playing Heroes of Newerth 0x0000003b

[Saintsixx]

I've been getting bluescreens now almost every day while playing Heroes of Newerth, I've uploaded the logs (hopefully it works, never done it before!) for you to have a look at.
My computer specs are in my profile as requested on sign up.

Thanks in advance Saintsixx

 

[x BlueRobot]

[COLOR="Red"]BugCheck 3B[/COLOR], {[COLOR="SeaGreen"]c0000005[/COLOR], fffff88008ba6755, fffff8800adba2b0, 0}

*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by : [COLOR="Red"]RTKVHD64.sys[/COLOR] ( RTKVHD64+187755 )

Usual causes:  System service, Device driver, graphics driver, memory

1: kd>[COLOR="SeaGreen"] lmvm RTKVHD64[/COLOR]
start             end                 module name
fffff880`08a1f000 fffff880`08bff880   RTKVHD64 T (no symbols)           
    Loaded symbol image file: RTKVHD64.sys
    Image path: RTKVHD64.sys
    Image name: RTKVHD64.sys
    Timestamp:        [COLOR="red"]Wed Aug 05 10:46:28 2009[/COLOR] (4A7954F4)
    CheckSum:         001E3FAB
    ImageSize:        001E0880
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Realtek High Definition Audio Function Driver seems to be a potential cause and is very outdated, please update the driver from here - Realtek

You may want to check your motherboard/system manufacturer website for a updated driver, if you can't find the appropriate driver from the Realtek website.

Motherboard Information -

1: kd> [COLOR="SeaGreen"]!sysinfo machineid[/COLOR]
Machine ID Information [From Smbios 2.5, DMIVersion 0, Size=2081]
BiosMajorRelease = 8
BiosMinorRelease = 14
BiosVendor = American Megatrends Inc.
BiosVersion = 080014 
BiosReleaseDate = [COLOR="red"]09/25/2009[/COLOR]
SystemManufacturer = [COLOR="red"]Advent[/COLOR]
SystemProductName = [COLOR="red"]Centurion CPQ9104[/COLOR]
SystemFamily = To Be Filled By O.E.M.
SystemVersion = To Be Filled By O.E.M.
SystemSKU = RS780M02-GAR
BaseBoardManufacturer = [COLOR="Red"]FOXCONN[/COLOR]
BaseBoardProduct = [COLOR="red"]A7VMX-K[/COLOR]
BaseBoardVersion = 1.0

You may want to also check for a BIOS update.

 

[Saintsixx]

Thanks for the reply. I've tried a BIOS update but it goes to ATI graphics (which I find strange) and says out of disk space. I don't have ATI graphics anymore as I upgraded my graphics card to the GeForce. Oh well

Downloading the new audio drivers now (slow internet!), but hopefully that will work!
Thanks again

 

[x BlueRobot]

The ATI graphics may be referring to your onboard graphics, what is the free disk space for your hard-drive?

Post back the results of the update

 

[Saintsixx]

It's 393GB free of 600.
So far no BSOD, but haven't played much HoN. The audio driver update made Diablo 3 not lag at all, so that's good.

 

[x BlueRobot]

Strange, you still have over half of free disk space, and that's good to know

Leave the thread open for a few days, and then mark this thread as solved if you don't have any further problems.

 

[Saintsixx]

Will do! Thanks for your help.
Hopefully I'll be upgrading PC in a few months

 

[x BlueRobot]

Welcome

 

[Saintsixx]

Okay so.. I was just sat here looking at 9Gag and listening to music on Youtube, and I just got another bluescreen.
There wasn't a game up, nor had I had a game up at all previously.

 

[x BlueRobot]

Please upload the new dump file.