BSOD When playing Heroes of the storm

Alenor

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I upgraded Gforce drivers and installed Blizzard app (Battle net) and I was playing heroes of the storm when BSOD appeared. Any idea why? Thanks in advance.
 

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Hi Alenor,

Unfortunately there are symbol errors, this problem is affecting many users and forums, basically meaning that we can't debug the dumps you provide.

Fortunately, I do can give a few suggestions hoping they fix your issue :)
What I can distract from the dump is that a memory violation had occured, which is why the BSOD was triggered, please run the below test and read carefully the instructions provided :)
If you have any questions, please don't hesitate to ask them.





Diagnostic Test

 RAM TEST


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note
attachment.php


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
 

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Thanks for the reply. I will run the test in couple of days if my problem still keep happening.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core CPU i7-4790K @ 4.00GHzDDR3 1600Mhz 4GB x4 (16GB)GeForce GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core CPU i7-4790K @ 4.00GHz
Motherboard
Gigabyte Z97P-D3
Memory
DDR3 1600Mhz 4GB x4 (16GB)
Graphics Card(s)
GeForce GTX 1070
Hard Drives
1TB SATA 6Gb/s 64MB
PSU
Super Flower-500W-80+GOLD
Case
ZALMAN R1 Midi Tower ATX
Antivirus
Norton
Browser
Chrome/Firefox
Ok, now. My problem continues. No more BSOD, but my computer started to freeze when booting and every time it did, I run the disk error-checking and it stopped (until I have to run it again). Then I run the memtest and it sowed this error:
awQzg14_700b.jpg


but when I run them one by one no errors. I replaced my hdd whit ssd due the freezing problem. but the memtest is still an full of errors
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core CPU i7-4790K @ 4.00GHzDDR3 1600Mhz 4GB x4 (16GB)GeForce GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core CPU i7-4790K @ 4.00GHz
Motherboard
Gigabyte Z97P-D3
Memory
DDR3 1600Mhz 4GB x4 (16GB)
Graphics Card(s)
GeForce GTX 1070
Hard Drives
1TB SATA 6Gb/s 64MB
PSU
Super Flower-500W-80+GOLD
Case
ZALMAN R1 Midi Tower ATX
Antivirus
Norton
Browser
Chrome/Firefox
Do errors occur when using the ram in another system?
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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