BSOD Playing Kingdom of Amular

[Apprentrice5]

Hey Guys,

Just now, while starting to play a new game of Kingdoms of Amular, i got 10 seconds in and i blue screened, just wondered if anyone has any clues as to why?

Thanks in advance.

Toby

 

[Dsprague]

Had a look at your dumps and noticed a few things, your not running service pack 1 pleas update to it:

Learn how to install Windows 7 Service Pack 1 (SP1)

I notice you are using an SSD please ensure that its firmware is up to date, the firmware can be found on the manufactures website.

Second your dumps all blame memory corruption as the problem please run memtest86+ for 9-10 passes and report back your findings:

RAM - Test with Memtest86+

Tip: Let the test run overnight it takes a long time.

 

[Apprentrice5]

Thanks for the reply Dsprague,

I have installed SP1, i checked my firm ware for my SSD and it is indeed out dated so will update when have some spare time next week. and i ran Memtest for 8 hours and got 4 passes complete, again when i have time next week i will leave for longer and try get more passes done.

 

[Dsprague]

Hopefully if all is well then all your system needed was a few updates, if not then lets hope that memtest finds something once it has a chance to run longer.

 

[Apprentrice5]

Hopefully, would it also explain why modern warfare 3 would just crash as soon as i start playing? or would that be something different

 

[Dsprague]

It is likely the same cause.

 

[Apprentrice5]

Last night while just listening to music and browsing the web, i had another blue screen. I started running MemTest straight after, and it has been running since about last night, and this morning (10 hours running) had done 5 passes with no errors, so i have left it running while i've gone to work.

Just wondering if this BSOD is still related to memory?

 

[Apprentrice5]

Just seen this......
I am new to this, and am just curious if this is normal or not.

 

[Dsprague]

Yes it is a normal occurrence and since it seems that it is not ram that seems to be causing the problem please enable Driver Verifier and let it cause your system to crash then post your new crash dumps here

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Tip: If you cant get boot normally into windows after enabling driver verifier please boot into safe mode and then disable it.

 

[Apprentrice5]

I will do it tonight when i get home, i'm thinking it might be the HD4850 graphics card and driver i installed to allow a 3 screen set up temporarily till i can get an active mini dp adapter, so after running the verifier i wll take it out and see what happens.

 

[koolkat77]

Upload a screenshot of your hard disk using CrystalDiskInfo:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Hard drive test both short and long with:

• SeaTools for Windows

Also the DOS version of:

• SeaTools for DOS
• SeaTools for DOS tutorial

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.

*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
​

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.

*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
​

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
​

3. Test the next stick of RAM (stick #2) in the next motherboard slot.

*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
​

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
​

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

   Information

Errors are sometimes found after 8 passes.

   Tip

Do this test overnight, before going to bed.

If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:

• http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html