BSOD playing league of legends and watching most videos online

cjcarroll

New member
Local time
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I have had the reoccurring BSOD error code 1033 over and over for the past 2 weeks. and its getting more frequent. I thought I had fixed it with driver re-installation, but o no avail It has failed. I attached my log to this post and need help immediately. Last month my SSD burnt out (stopped working entirely) so I sent it to my local PC repair, who also built my computer, and They installed a new one. I don't know if that helps at all but ever sense I got it back I've had this problem. I'm calling tomorrow 5/14/15 and telling them about the issue because it is really becoming annoying. Although if you could help me fix it that would be a ton easier for me.
-Thanks
Clay
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0
Hello cjcarroll, I will try to help you. All of your errors that I looked at are 0X124 which is a generic Hardware error. It gives in information to which piece of hardware it is. It means a piece of hardware is failing/has failed. It can also be a bad driver that causes a piece of hardware to act as though it is failing. I noticed a lot of errors for League of Legends. That game gives a lot of people all kinds of problems. I suspect it is a poorly coded game. I don't play it, but I have had several like that.

I looked at the last 6 or 7 dump files. They were all the same error code, but none of the drivers were consistent. This is what I found.

Code:
WHEA_UNCORRECTABLE_ERROR [COLOR=red](124)[/COLOR]
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801c037028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000021136, Low order 32-bits of the MCi_STATUS value.

These are the causes listed in the dump files

Code:
fffff880`034b70d8  fffff880`1079370bUnable to load image e1c62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1c62x64.sys
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys[/COLOR]
 e1c62x64+0x2270b

That is your Intel(R) 82579V Gigabit Network Connection driver and was listed in 2 dumps. I also noticed a lot of error events related such as TCPIP although not blmed.

This is your current driver
Code:
 e1c62x64
start             end                 module name
fffff880`04600000 fffff880`04681000   e1c62x64   (deferred)             
    Image path: e1c62x64.sys
    Image name: e1c62x64.sys
    Timestamp:        Thu Mar 15 22:57:28 2012 (4F62BA28)
    CheckSum:         000895BE
    ImageSize:        00081000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update that driver from your Motherboard's web site.

Also listed twice


Code:
fffff880`0a45d5a8  fffff880`04575783Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x3a783

Which is your graphics driver. Your current graphics driver is

Code:
atikmpag
start             end                 module name
fffff880`0453b000 fffff880`045d1000   atikmpag   (deferred)             
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Nov 20 20:08:54 2014 (546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Also listed was

Code:
fffff880`034b6cb8  fffff880`06c74e88Unable to load image mwac.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
 mwac+0x8e88

That is your Malwarebytes

This was the only exception to the 0X124

Code:
DRIVER_CORRUPTED_EXPOOL (c5)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is
caused by drivers that have corrupted the system pool.  Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool.
Arguments:
Arg1: fffff810030186b0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80002fbca5e, address which referenced memory

That is typically a driver. Did you install any software immediately before this started?

Please update those drivers and fill out you system specs in sufficient detail where we can look up a components if needed and place them in the proper place. Please include your PSU and CPU cooler. These are the instructions I usually give. Please provide the Manufacturer and Model for all components.

Please fill out your System Specs

   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html


After doing all of that please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
 

My Computers My Computers

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    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Alright thank you for such a quick reply, I am still new to fixing drivers and everything so a step by step would be fantastic if you could. I updated my system specs like you said, so hopefully that helps. also that last one is because I was troubleshooting, and wondering if my other driver had failed as my last SSD did. So I unplugged it after I shut down my PC and for some reason (even though it has nothing on it) my computer will not run without it.


after about ten minutes of posting this I ran the checker through the command prompt. Windows found files that were corrupt but could not be fixed. I left the window up because it tells me where I can find more information on the matter such as:

C:\windows\logs\CBS\CBS.log

is there something there that I could post that would help with this?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0
Please do the following

  1. Under Download the System Update Readiness Tool, download the appropriate version of the SURT for your version Windows, and save the file to your Desktop.
    NOTE: It is likely that we will need to run this file multiple times, so make sure you keep it.

    System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
  2. Double-click on the file to install it.
  3. Leave it to run uninterrupted. It may appear to freeze or hang, but this is perfectly normal. If it still hasn't finished after a few hours, then notify us in your post.
Next

  1. Navigate to the following folder:
    C:\Windows\Logs
  2. Right-click and on the CBS folder and select Copy.
  3. Minimise all open windows and right-click on your Desktop, then select Paste.
  4. Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
  5. A file, CBS.zip should appear on your Desktop.
Upload the CBS Zip File with your next post.

Most of your Motherboard drivers are easily downloaded from your Motherboard Web Site. You don't list your Motherboard in your system specs. That is your CPU you have listed. In device manager you can expand an item by clicking the small triangle next to it, then Right Click the item you want to know and select properties, go to the driver tab and click show drivers. Look at the version number. The drivers on your motherboards web site are usually listed with the most current on top. Look at the version number and release date. If those are more a higher version number, it is more current or the driver date newest is the most current.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I am installing the readiness tool right now, but I cannot attach the zip CBS folder because it is too big, am I doing the wrong thing? or is it something inside the folder that i need to send. I changed the motherboard to everything other than the serial provided by the system info tool, my apologies for the confusion. Even though nothing is fixed right now I wanted to thank you for your help that you have provided so far, it means a lot to me.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0
No, you're probably doing it right. There is just a size limit of 8 MB for those files. If you can upload it to someplace like OneDrive and make it public so we can download it, I'll get someone to look at it.

You can try deleting the oldest entries until you get below the size limit and upload that. If it isn't enough, we will find a way to get it all.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Can you get to my google drive? I don't have a one drive account. if you cannot I will make a one drive account

Also i just had a dumpfile crash which hasn't happened since I got my computer back. does that have to do with the BSOD?

https://www.dropbox.com/s/xq5dlqs4b0nbhyq/CBS.zip?dl=0
I forgot i had a dropbox account. Here is the link to the CBS folder
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
There you go. I followed the instructions and submitted the file
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
there ya go
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0
Please disconnect one cable from your D drive. If it won't boot, run startup repair on the C disk. http://www.sevenforums.com/tutorials/681-startup-repair.html You may have to run it 3 times with attempted reboots in between each time. I can't see any reason it won't boot without the D drive connected. It really shouldn't be marked active, but that won't stop it from booting.

I have asked for some help reading your CBS files.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
every time i try to run the repair, it brings up a pop up saying That I should restore to a previous version of my computer that worked, but I cannot choose the option to restore. So I am unable to do what you asked
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
my disk for windows isnt compatible with the current version I have. It's making me very frustrated that I can't figure this out..
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0
Video drivers are different than Motherboard drivers. So, for Motherboard drivers, go to your motherboard's web site, make sure this is your board Motherboards | P8Z77-V PRO/THUNDERBOLT | ASUS Global, click on support and then Drivers and Tools. Select your OS, Windows 64 Bit in your case, click on Chipset and download the first one (Intel Chipset Driver V9.3.0.1021) and the second one (Intel Management Engine Version 8.1.0.1263), Click Audio and download Realtek Audio Driver Version 5.10.0.6699&6.0.1.66, click on LAN and download the first one Version 17.3.0.0, click on USB and download the first and third one. The first one is Intel USB driver, the third one is ASMedia USB), click on sata and download the one that says Asmedia SATA Controller Driver V1.3.4.0 for Windows XP/7/8 32bit & 64bit.(WHQL). Let's just go with that for right now.

Before you download them right click on your Desktop and create a new folder, name it whatever you want. Download all the drivers to that folder. They will all be ZIP files. Right click them and select extract and extract them to that same folder. Now you will have 2 of each driver. One will show a zip folder and the other will probably show as a File Folder. Double click the file folder and keep clicking until you see the set up folder usually named Asus Setup. Then follow the instructions. If you have one that says 'the same or a newer version is already installed' then don't install it and go to the next one. It's really pretty simple, even though it sounds complicated. The process is different with Graphics card drivers.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
my disk for windows isnt compatible with the current version I have. It's making me very frustrated that I can't figure this out..

Go to control Panel > Catagory View, select back up computer. In the left column you will see create a restore disk. Put a blank CD in your DVD/CD drive and follow the prompts. I suspect your install disk does not have Service Pack 1, but your computer does. If that is the case, that is the reason it is telling you that.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I will probably be off for the rest of the night. I'm old and need my beauty sleep, real bad. :sarc:
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Here'es the error list from the SFC scan...
Code:
 Line 9541: 2015-05-13 16:00:28, Info                  CSI    0000033a [SR] Repairing 1 components
 Line 9542: 2015-05-13 16:00:28, Info                  CSI    0000033b [SR] Beginning Verify and Repair transaction
 Line 9545: 2015-05-13 16:00:28, Info                  CSI    0000033d [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9548: 2015-05-13 16:00:28, Info                  CSI    0000033f [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

Simplest solution is probably to uninstall KB3022345 - and then reinstall wil the latest version from Windows Update.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I think it may be fixed! I'll mark it as solved because it hasn't happened since I uninstalled and installed the updated version of KB3022345.
Thank you both so much!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...intel i732g RAM DDR3AMD Radeon HD 7800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
asus
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
intel i7
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V Rev 1.xx
Memory
32g RAM DDR3
Graphics Card(s)
AMD Radeon HD 7800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Hard Drives
(1) Samsung SSD 850 EVO 120GB ATA Device (2) WDC WD10EZEX-60ZF5A0
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