BSOD playing league of legends error id 1033

[idllotsaroms]

Hello, I seem to get the black screen constantly when trying to play the game: League of Legends. Things I've tried are drive sweeper and reinstalling the drivers, memtest86, changing the in game settings (graphics) to low whereever possible. I've been checking my gpu temperatures also, but they are around the 50's and dont go above 60. So i suspect the GPU isnt overheating. In my event viewer there are the errors:

"The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000094, 0xfffff88004adfe8a, 0xfffff88002378e98, 0xfffff880023786f0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061613-26364-01."
(Should i upload this file?)
and
"The previous system shutdown at 11:37:28 AM on ‎6/‎16/‎2013 was unexpected."

Any help is greatly appreciated, thank you.

 

[idllotsaroms]

Seems to occur less frequently (maybe after 5 minutes) after underclocking

but still occurs

 

[x BlueRobot]

[COLOR="Red"]BugCheck 1000007E[/COLOR], {[COLOR="SeaGreen"]ffffffffc0000094[/COLOR], fffff88004adfe8a, fffff88002378e98, fffff880023786f0}

Probably caused by : [COLOR="Red"]atikmdag.sys[/COLOR] ( atikmdag+abe8a )

Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control

EXCEPTION_RECORD:  fffff88002378e98 -- ([COLOR="seagreen"].exr 0xfffff88002378e98[/COLOR])
ExceptionAddress: fffff88004adfe8a (atikmdag+0x00000000000abe8a)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

   Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

fffff880`02379958  fffff880`042c5e05 [B]dxgkrnl!DXGADAPTER::DdiResetFromTimeout+0x45[/B]
fffff880`02379960  00000000`00000000
fffff880`02379968  fffffa80`06e53000
fffff880`02379970  fffffa80`06e4d010
fffff880`02379978  fffffa80`040b6010
fffff880`02379980  fffffa80`040b6010
fffff880`02379988  fffff880`042c154a [B]dxgkrnl!DXGADAPTER::PrepareToReset+0xea[/B]
fffff880`02379990  00000000`00000001
fffff880`02379998  fffffa80`06e53000
fffff880`023799a0  fffffa80`06e4d010
fffff880`023799a8  fffffa80`06e4d928
fffff880`023799b0  00000000`00000000
fffff880`023799b8  fffffa80`06e4d010
fffff880`023799c0  00000000`00000000
fffff880`023799c8  fffff880`042ede01 [B]dxgkrnl!TdrIsRecoveryRequired+0x245[/B]
fffff880`023799d0  fffffa80`040b6010
fffff880`023799d8  fffffa80`040b6010
fffff880`023799e0  fffffa80`040b6010
fffff880`023799e8  fffffa80`06e4d010
fffff880`023799f0  00000000`000000c0
fffff880`023799f8  fffff880`04394f13 [B]dxgmms1!VidSchiReportHwHang+0x40b[/B]

There is some key function calls displayed within the raw stack for the thread, we can clearly see that the graphics card entered a hung state, and the graphics card driver attempted to reset the graphics card and recover from this hang.

Update:

0: kd> [COLOR="SeaGreen"]lmvm atikmpag[/COLOR]
start             end                 module name
fffff880`04232000 fffff880`04291000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="red"]Fri Nov 16 19:39:13 2012[/COLOR] (50A69661)
    CheckSum:         00058D88
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update to the latest WHQL version from here: http://www.sevenforums.com/graphic-cards/1810-latest-amd-catalyst-video-driver-windows-7-a.html

WHQL
Release Date: April 24th 2013
Version: 13.4
In Device Manager: 12.104

I would also suggest testing the graphics card itself for any issues with:

• http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

 

[idllotsaroms]

Ive run the furmark and my card got to around 85~ after about a minute. while i was waiting for a reply, i kept trying to play and got additional logs if anyone is interested. But the thing is league of legends never makes my pc go near that high...

 

[x BlueRobot]

Have you managed to update the graphics card drivers?

Have you checked inside the case for any accumulation of dust? Remove the side panel when running the test to see if it makes any difference. Do you have a spare or onboard graphics card?

 

[idllotsaroms]

I did not get the driver to install, because when I went to ATI the current driver for my gpu was the 13.1 CCC. When I attempted to download the beta driver, it actually didnt install any driver. This is a laptop BTW, and I have dusted out the inside of it.
I dont understand why it restarts Q.Q because my GPU isnt having a difficult time

 

[x BlueRobot]

What is the GPU temperature when playing games?

You most likely have a bad graphics card.

 

[idllotsaroms]

Yes, I agree with you, my temp during play is around 60-70 and max maybe 73~. Also, ive underclocked my pc using msi afterburer setting my core clock (MHz) to 301, and increasing memory clock (MHz) in increments of 50 starting from 450 to 550. In each increment I've successfully played one entire match with no crash, so its been around 4 matches in a row (each around 20-30 minutes long) without any crash. I suspect that the core clock might have something to do with the issue. So, I guess I've found a temporary solution...

But cannot replace graphics due to laptop... D:

 

[x BlueRobot]

60-70*C is quite good for a laptop, and I guess it's most likely a graphics card chip rather than a actual card. What graphics card do you have?

 

[idllotsaroms]

I'm using the ATI Mobility Radeon HD 4650 from Sony Vaio VGN-FW518F
My laptop is this one: SONY VAIO FW Series VGN-FW518F/H NoteBook Intel Core 2 Duo P7450(2.13GHz) 16.4" 4GB Memory 500GB HDD 5400rpm Dual layer DVD Burner ATI Mobility Radeon HD 4650 - Newegg.com

 

[trancedellic]

I think it's time for you to switch to Dota 2

 

[x BlueRobot]

Is the laptop still under warranty? I think you should be able to remove the card, but check it doesn't void warranty first if you still have it.

 

[idllotsaroms]

I think it's time for you to switch to Dota 2

hahah

Is the laptop still under warranty? I think you should be able to remove the card, but check it doesn't void warranty first if you still have it.

No the laptop is no longer under warranty, but I'm afraid of damaging my laptop further...If it were a desktop, I would have no issues removing the card . But I do believe it is my graphics card.

I appreciate your patience and help x BlueRobot thank you!

 

[x BlueRobot]

Welcome, and the other option would be to either create a entire image backup or regular backup of all your important files and data and then purchase a new laptop/desktop, or have you tried entering Safe Mode and then seeing if the system will crash then?

I'm suggesting you to enter Safe Mode, since only the most basic Microsoft drivers will be loaded for your hardware, this will help determine if there's a definite hardware fault.

 

[idllotsaroms]

Actually, I did try to enter safemode at one point, and it just hung at classpnp.sys. So I just did a hard restart. But, the harddrive had failed before, so I just installed a new one (about a week ago from now) with a fresh installation of windows 7. Ran the /SFC scan to check if any of my windows files were corrupt multiple times, which came out clean (this was before I started this thread).

 

[x BlueRobot]

Have you tried entering Safe Mode recently? Let's ensure that the hard-drive is not the problem at all.

Run some hard-drive diagnostics and follow these steps:

• Hard Drive Diagnostic Procedure

Find your hard-drive manufacturer and run their tests.

Additional Tests:

• SeaTools for DOS | Seagate
• CrystalDiskInfo - Software - Crystal Dew World

Post a screenshot of Crystal Disk Info summary:

• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

If you have an SSD, make sure the following are up to date:

• SSD firmware
• BIOS Version
• Chipset Drivers
• Hard disk controller drivers/SATA drivers
• If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Check for any file system errors and bad sectors using Option #2 of:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Use this command with Disk Check:

chkdsk C: /f /r