Solved BSOD playing LoL, dxgmm1.sys, dxgmms1.sys

eagermcbeaver

New member
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Good day!

I'm hoping for your technical assistance. I have been playing League of Legends and after 20 or so minutes I get BSOD with dxgmm1.sys followed by dxgmms1.sys and recently system service exception. I followed the instructions on posting a .zip file of the dump files.

Also my pc is 3 years old now and i just recently started to have these problems. My GPU isn't running on overclock, i have installed malwarebytes and cc cleaner and still it didn't do anything. My PSU was a former corsair 750W and I changed it to the 550W corsair because my 750W broke down. I don't know if it can provide an adequate supply of power to my PC.

Earlier i was having nlslexicons0047.dll problem. I ran sfc /scannow to verify that it was that registry file that was causing the problem. I reinstalled the OS and rescanned and there were no more problems with the nlslexicons0047.dll. Now I'm having problems with BSOD with dxgmm1.sys, dxgmms1.sys and system service exception. Please help.

I read on some other sites that it was dxgmm1 or dxgmms1 is a direct x problem so i check my version with dxdiag and confirmed it was version 11 for windows 7 64 bit. I also check with my windows update looked for file kb2670838 and it was there.

Thank you very much for any assistance!
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit 7601 Multiproce...Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz16384 RAM, 4 pcs Transcend 4GbAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
MSI, Model Number: MS-7924
OS
Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
MSI H97M-G43(MS-7924)
Memory
16384 RAM, 4 pcs Transcend 4Gb
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Samsung SMT23A350
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST1000DM003-9YN162 ATA Device
PSU
Corsair 550W
Case
Antec
Keyboard
Standard PS/2 Keyboard
Mouse
USB Optical Mouse
Antivirus
Norton AntiVirus
Browser
Google Chrome
Other Info
PC is 3 years old
Hiya and welcome to SevenForums!:orb:
Code:
BugCheck 3B, {c0000005, fffff800032ad8d1, fffff880098598a0, 0}

Probably caused by : memory_corruption ( nt!MiGetNextNode+15 )

Followup: MachineOwner
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff88004f4ce2f, fffff88005333568, fffff88005332dc0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b )

Followup: MachineOwner
The dxgmms1.sys/dxgmm1.sys is probably caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again. This is the guide for DDU: http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Remember to remove Catalyst and only install the graphics driver.

Run MemTest86+ too. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I tried uninstalling the AMD drivers then i got another blue screen. I uploaded another dm log collector. I will try again to uninstall the AMD driver.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit 7601 Multiproce...Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz16384 RAM, 4 pcs Transcend 4GbAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
MSI, Model Number: MS-7924
OS
Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
MSI H97M-G43(MS-7924)
Memory
16384 RAM, 4 pcs Transcend 4Gb
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Samsung SMT23A350
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST1000DM003-9YN162 ATA Device
PSU
Corsair 550W
Case
Antec
Keyboard
Standard PS/2 Keyboard
Mouse
USB Optical Mouse
Antivirus
Norton AntiVirus
Browser
Google Chrome
Other Info
PC is 3 years old
I have a question. Do I also uninstall nvidia physx? I want to uninstall it because I don't have an Nvidia video card and I don't remember installing it. Thanks!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit 7601 Multiproce...Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz16384 RAM, 4 pcs Transcend 4GbAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
MSI, Model Number: MS-7924
OS
Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
MSI H97M-G43(MS-7924)
Memory
16384 RAM, 4 pcs Transcend 4Gb
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Samsung SMT23A350
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST1000DM003-9YN162 ATA Device
PSU
Corsair 550W
Case
Antec
Keyboard
Standard PS/2 Keyboard
Mouse
USB Optical Mouse
Antivirus
Norton AntiVirus
Browser
Google Chrome
Other Info
PC is 3 years old
Yea remove Nvidia PyshX if you want. It is recommend to because you don't have a Nvidia GPU.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Laith thank you very much for the memtest guide and how to's. You helped me very much! I have been playing League of Legends again. I have only installed the AMD Video Card Driver nothing else. For the memtest i didn't find anything wrong with my cards. I think that Nvidia PhysX was the culprit. Will keep you posted. :D Again thank you very much!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit 7601 Multiproce...Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz16384 RAM, 4 pcs Transcend 4GbAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
MSI, Model Number: MS-7924
OS
Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
MSI H97M-G43(MS-7924)
Memory
16384 RAM, 4 pcs Transcend 4Gb
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Samsung SMT23A350
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST1000DM003-9YN162 ATA Device
PSU
Corsair 550W
Case
Antec
Keyboard
Standard PS/2 Keyboard
Mouse
USB Optical Mouse
Antivirus
Norton AntiVirus
Browser
Google Chrome
Other Info
PC is 3 years old
No problem! It's my duty to help!
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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