BSOD playing multiple games.

Gameguy007

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I am having my computer BSOD on multiple different games and am unsure what is causing the issue.
I am having problems on the following games (that I know of): Witcher 3, 7 Days to Die, GTAV (only once and never again).
I am able to load up the game and use the menus just fine, but when I load into the actual game, my display crashes and my computer becomes unresponsive to where I have to do a hard shutdown.
About a month ago, I upgraded my graphics card from a Nvidia GT 530 to a GTX 970. I originally thought there might be an issue with the drivers, so I did a clean wipe of the video drivers and reinstalled them using the provided software with the 970, then I updated them from the GeForce Experience. I am still getting the same result.
A few weeks ago, I heard that the streamer service for Nvidia Shield may be causing the crashes, so I disabled that to see if it made any difference. It seemed to work for awhile, but then the crashes came back. I am at a roadblock and confused of what to do. Included is the .zip package for the info. Thanks for any help!
EDIT: I was able to find the exact code from the bugcheck. It was 0x00000116.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-2600 3.4gHz
Memory
8gb
Graphics Card(s)
EVGA NVidia GTX 970 SSC+
Hard Drives
WD 2TB HDD
Antivirus
Avast
Browser
Firefox or Chrome
Hello, Gameguy007 and welcome to the forums. I have check your dump files and all of the dumps are the same. I also looked at some of your error reports and have found some things I would like you to uninstall. This is the results of your dump files

Code:
[COLOR="Red"]VIDEO_TDR_FAILURE (116)[/COLOR]
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80090fe010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88005ea7128, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

A video TDR failure means your Drivers have crashed and did not recover in the allowed time. TDR means Time Delay and Recovery. What I would ask you to do is

1. Uninstall FRAPS. You are getting quite a few errors from it.

2 Uninstall Norton using the Norton removal tool (https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us) and replace it with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows) Norton is a well known cause of BSODs.

Reinstall your video drivers, downloading them from the link given in the following tutorial. Install only the Graphics driver and PhysX, nothing else. http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html

Next Please, open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

See if your experience improves after that and please let me know.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Ok, so I have gotten rid of FRAPS. I haven't been using it as much as it has become slightly more unstable in certain games.
I got rid of Norton, and put on Avast (I had a friend recommend this to me).
I did a clean re-install of the core Nvidia drivers as per the instructions you provided.
For the cmd sfc scan, I ran it three times, following the process you described, and each time Windows came back saying there were some files that couldn't be fixed. It says I could see the results in a log, but I am unable to access the log. I am hoping that this is nothing too serious.

I did try the games out, just in case something worked, but they (Witcher 3 and 7 Days) both crashed again, with the same error code.
7Days [0x00000116 (0xfffffa80079ff200, 0xfffff88005e78128, 0xffffffffc000009a, 0x0000000000000004)]
Witcher3 [0x00000116 (0xfffffa800dc01010, 0xfffff880060ca128, 0xffffffffc000009a, 0x0000000000000004)].
I should note that not every game I play has been crashing on me. Only a select few. I made sure to check the game files themselves to make sure there wasn't anything wrong and everything checked out. I have been reading around and it seems that many people are having issues with GTX 970 cards. Maybe not the same issues, but it got me thinking if it was a Nvidia issue, which could be possible.
Again, thanks for the help! I never could have figured out the codes on my own!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-2600 3.4gHz
Memory
8gb
Graphics Card(s)
EVGA NVidia GTX 970 SSC+
Hard Drives
WD 2TB HDD
Antivirus
Avast
Browser
Firefox or Chrome
A 116 code is always a Graphics card related. There are several other things that can cause it, but it is always graphics related. I can't speculate on the 970. I have a 980 which has been great. I can tell you that EVGA has great customer support if it comes to that. What make and model PSU do you have and is your computer an OEM computer?
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I have an EVGA 750W G2 power supply, which I got a few weeks later. For the first few weeks, I borrowed a 900W Corsair from my friend as a temp which worked fine. My computer is an OEM built. I bought it from Best Buy and did some research as to how well it upgrades before upgrading to the 970. From what I read, people were saying positive things about being able to upgrade the unit. The model is ASUS CM 6850-07.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-2600 3.4gHz
Memory
8gb
Graphics Card(s)
EVGA NVidia GTX 970 SSC+
Hard Drives
WD 2TB HDD
Antivirus
Avast
Browser
Firefox or Chrome
OK, 750 Watts is plenty for your card. Please upload the DM Log if you have had another BSOD since the last log. I will look at it later tonight.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Ok. Here it is.
Thanks again for your help!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-2600 3.4gHz
Memory
8gb
Graphics Card(s)
EVGA NVidia GTX 970 SSC+
Hard Drives
WD 2TB HDD
Antivirus
Avast
Browser
Firefox or Chrome
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