BSOD playing Prepar3D, error 0x9C_GenuineIntel

darrro87

New member
Local time
10:38 PM
Messages
1
Hi, could some one help me with this BSOD ?

Code:
"
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. ([url="http://www.osr.com"]OSR  Unique Expertise, Guaranteed Results[/url])
Online Crash Dump Analysis Service
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Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23796.amd64fre.win7sp1_ldr.170427-1518
Machine Name:
Kernel base = 0xfffff800`02e5f000 PsLoadedModuleList = 0xfffff800`030a1730
Debug session time: Tue May 23 13:20:51.669 2017 (UTC - 4:00)
System Uptime: 0 days 0:41:43.840
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
    x86 Processors
        If the processor has ONLY MCE feature available (For example Intel
        Pentium), the parameters are:
        1 - Low  32 bits of P5_MC_TYPE MSR
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of P5_MC_ADDR MSR
        4 - Low  32 bits of P5_MC_ADDR MSR
        If the processor also has MCA feature available (For example Intel
        Pentium Pro), the parameters are:
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
        1 - Bugcheck Type
            1 - MCA_ASSERT
            2 - MCA_GET_STATEINFO
                SAL returned an error for SAL_GET_STATEINFO while processing MCA.
            3 - MCA_CLEAR_STATEINFO
                SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
            4 - MCA_FATAL
                FW reported a fatal MCA.
            5 - MCA_NONFATAL
                SAL reported a recoverable MCA and we don't support currently
                support recovery or SAL generated an MCA and then couldn't
                produce an error record.
            0xB - INIT_ASSERT
            0xC - INIT_GET_STATEINFO
                  SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
            0xD - INIT_CLEAR_STATEINFO
                  SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
            0xE - INIT_FATAL
                  Not used.
        2 - Address of log
        3 - Size of log
        4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: fffff880009f7b70
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR:  0x9C_GenuineIntel

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

LAST_CONTROL_TRANSFER:  from fffff80002e28848 to fffff80002ece4c0

STACK_TEXT:  
fffff880`009f7b38 fffff800`02e28848 : 00000000`0000009c 00000000`00000000 fffff880`009f7b70 00000000`00000000 : nt!KeBugCheckEx
fffff880`009f7b40 fffff800`02e27f87 : 00000000`00000004 00000000`00000000 00000000`00000004 00000000`00000000 : hal!HalpMcaReportError+0x164
fffff880`009f7c90 fffff800`02e1be88 : 00000000`00000000 fffff880`009ef180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x9f
fffff880`009f7cc0 fffff800`02eccdac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f7cf0 fffff800`02eccc13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f7e30 fffff880`02dcb9c2 : fffff800`02ed7ce9 00000000`00342797 fffffa80`07e65dd8 fffff880`009f9fc0 : nt!KiMcheckAbort+0x153
fffff880`02f1bb58 fffff800`02ed7ce9 : 00000000`00342797 fffffa80`07e65dd8 fffff880`009f9fc0 00000000`00000001 : intelppm!C1Halt+0x2
fffff880`02f1bb60 fffff800`02ec619c : fffff880`009ef180 fffff880`00000000 00000000`00000000 fffff800`02ff2fe0 : nt!PoIdle+0x52a
fffff880`02f1bc40 00000000`00000000 : fffff880`02f1c000 fffff880`02f16000 fffff880`02f1bc00 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
intelppm!C1Halt+2
fffff880`02dcb9c2 c3              ret

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  intelppm!C1Halt+2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: intelppm

IMAGE_NAME:  intelppm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc0fd

FAILURE_BUCKET_ID:  X64_0x9C_GenuineIntel_intelppm!C1Halt+2

BUCKET_ID:  X64_0x9C_GenuineIntel_intelppm!C1Halt+2

Followup: MachineOwner
"

my CPU is running at OC @4,5GHZ/1,241 v (full specs below); temps are ok - max CPU temp 65 at prime95 26.6 (smallFFT, 10h)- stable. It was my first bsod ever only when playing Lockheed Martin Prepar3D. BIOS updated to the newest UEFI. GPU max temp 71 at high load so that is ok too.
 
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My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
i5 4690k@4,5GHZ/1,241V
Motherboard
Asus Z97-AR
Memory
Kingston HyperX 2x4GB DDR3 XMP@2400mhz
Graphics Card(s)
MSI GTX 960 2GD5
Hard Drives
Samsung Evo SSD 250GB
PSU
Zalman ZM600
Case
Zalman Z3+
Remove the overclock, hardware errors can be caused by them.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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