BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A

[JazzHands93]

I have been experiencing recurrent BSODs while playing the games in the title. They seem to happen randomly during game time. This has happened occasionally in the past year while randomly using the PC (didn't note the error code for those so not sure if it was the same thing!)

Once following a BSOD my PC would crash while booting until I used the Windows repair tool

Thanks in advance!!

 

[JazzHands93]

Just to add I ran the chkdsk and repair function a few days ago and have seen no change in BSODs!

 

[JazzHands93]

Another quick addition - have now had two BSODs while playing Terraria

 

[axe0]

Run the below tests on ALL hard drives (SeaTools NOT on SSDs).
Skip chkdsk on the partition you ran it on.

Diagnostics Test

 HDD TEST

   Note

Please run HDTune first, in the order posted!

Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :arrow: Check Disk (chkdsk) - Read Event Viewer Log

 

[JazzHands93]

Hi,

Have carried out tests as told!

Had to use SeaTools for Windows as SeaTools DOS would not detect my HDD

Files all below

Thanks!

 

[axe0]

Download attached zip, extract the zip and import the XML file in event viewer (search eventvwr.msc after pressing windows logo + r).
This XML file creates a custom view which makes it more easy to find paging errors, bad blocks and chkdsk logs.

Keep an eye out for errors and warnings in this custom event view (paging errors and bad blocks), if they happen frequently you may need to replace the mentioned hard drive or check the wires to ensure it isn't damaged and properly seated.
View attachment 396833

 

[JazzHands93]

I have just thought to attach a picture of the BSoD message - does this help find the cause at all?

 

[axe0]

Are there new events in the custom view?