Hello,
My laptop is custom made Compal NBLB2 model about 5 years old and recently i have been getting numerous
BSOD along with random laptop freezes that i have never experienced before (Everything freezes on laptop and you can here internally(hardware) it begins to try and run faster possibly trying to fix itself)
one of my motherboards dim slots is ka-put and I'm unable to get a response for Compal in hopes to order the exact model that fits the slots in my case. I'm hoping this isn't a hardware problem. (I leave that dim slot empty of course)
Yesterday it began so i ran Microsoft Security Essentials and it picked up a Trojan Downloader, i disabled my internet connection quarantined the file and removed it from my system.
Ran CCleaner multiple times before and after each scan of both Microsoft Security Essentials and Malwarebytes. No scans picked up anything after the restart both on and offline.
Restarted laptop and was working fine up until an hour ago. Experience a slow laggy start up when i hit my home screen and freezes//BSODs tend to fall within 3 minutes of a restart after the last or after i access World of Warcraft.
I also run an external hard drive if the virus is still around it may be lingering within it.
Dm log collector
View attachment 312476
Minidump file not sure if it's included with the one above, I'm afraid the files from yesterday must of been deleted when i did a careless clean out with CCleaner
View attachment 312477
It's relatively late for me 4am EST so i may not respond for a few hours, i'm very appreciate for whoever can help and i will lend all the aid i can.
Thank you
- Hogemister
My laptop is custom made Compal NBLB2 model about 5 years old and recently i have been getting numerous
BSOD along with random laptop freezes that i have never experienced before (Everything freezes on laptop and you can here internally(hardware) it begins to try and run faster possibly trying to fix itself)
one of my motherboards dim slots is ka-put and I'm unable to get a response for Compal in hopes to order the exact model that fits the slots in my case. I'm hoping this isn't a hardware problem. (I leave that dim slot empty of course)
Yesterday it began so i ran Microsoft Security Essentials and it picked up a Trojan Downloader, i disabled my internet connection quarantined the file and removed it from my system.
Ran CCleaner multiple times before and after each scan of both Microsoft Security Essentials and Malwarebytes. No scans picked up anything after the restart both on and offline.
Restarted laptop and was working fine up until an hour ago. Experience a slow laggy start up when i hit my home screen and freezes//BSODs tend to fall within 3 minutes of a restart after the last or after i access World of Warcraft.
I also run an external hard drive if the virus is still around it may be lingering within it.
Dm log collector
View attachment 312476
Minidump file not sure if it's included with the one above, I'm afraid the files from yesterday must of been deleted when i did a careless clean out with CCleaner
View attachment 312477
It's relatively late for me 4am EST so i may not respond for a few hours, i'm very appreciate for whoever can help and i will lend all the aid i can.
Thank you
- Hogemister
My Computer
At a glance
Microsoft Windows 7 Home Premium 64bitIntel(R) Core(TM) i7 CPU Q740 @1.73GHz 1.73GHzAMD Radeon HD 6500M/5600/5700 Series
- Computer Manufacturer/Model Number
- iBuyPower Computers
- OS
- Microsoft Windows 7 Home Premium 64bit
- CPU
- Intel(R) Core(TM) i7 CPU Q740 @1.73GHz 1.73GHz
- Graphics Card(s)
- AMD Radeon HD 6500M/5600/5700 Series
- Sound Card
- AMD High Definition Audio Device
- Monitor(s) Displays
- Generic PnP Monitor
- Keyboard
- Microsoft eHome MCIR Keyboard
- Mouse
- Microsoft USB wireless mouse