Hi! This is my first post on this site, hope you guys can help me! I'm getting desperate. (I have attached dump rar file using the program from this site and also a screencap of BlueScreenView)
I have been getting Blue screen of death's for a few months. I have used BlueScreenView and it is always related to this ntoskernl.exe , with a bunch of different parameters like "+ee77bb" +f0297 , +75169. My laptop now keeps freezing up like when I'm watching a video or music it will just freeze and glitch and sound like its in robot slow-mo. It's like the processor just can't handle anything at all.
I have looked a tonne on the internet and tried doing these things;
-Updated every driver in Device Manager;
-Done ChkDSk with "Attempted recovery of bad areas" or whatever it says.
-Avira Full system scans.
I would do a system restore except my restore points don't go back far enough, I didn't know in Windows 7 you had to set aside space for that, definitely going to keep heaps of space there for that after this is fixed haha!
These problems seemed to start occurring after installing PDANet network drivers (For using phone as hotspot) or after HotSpot Shield VPN or something. Not certain on that one though, I have uninstalled all of those and it didn't solve the problem or make it better. However when I open HSS VPN my computer slows down significantly.
Hope someone can figure this out for me because I'm at the end of my technological wits haha, thanks! Have a nice day
I have been getting Blue screen of death's for a few months. I have used BlueScreenView and it is always related to this ntoskernl.exe , with a bunch of different parameters like "+ee77bb" +f0297 , +75169. My laptop now keeps freezing up like when I'm watching a video or music it will just freeze and glitch and sound like its in robot slow-mo. It's like the processor just can't handle anything at all.
I have looked a tonne on the internet and tried doing these things;
-Updated every driver in Device Manager;
-Done ChkDSk with "Attempted recovery of bad areas" or whatever it says.
-Avira Full system scans.
I would do a system restore except my restore points don't go back far enough, I didn't know in Windows 7 you had to set aside space for that, definitely going to keep heaps of space there for that after this is fixed haha!
These problems seemed to start occurring after installing PDANet network drivers (For using phone as hotspot) or after HotSpot Shield VPN or something. Not certain on that one though, I have uninstalled all of those and it didn't solve the problem or make it better. However when I open HSS VPN my computer slows down significantly.
Hope someone can figure this out for me because I'm at the end of my technological wits haha, thanks! Have a nice day
My Computer
At a glance
Windows 7 Professional x64Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40GHz8.00GBNVIDIA GeForce 840M
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell Inspiron 3543
- OS
- Windows 7 Professional x64
- CPU
- Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40GHz
- Memory
- 8.00GB
- Graphics Card(s)
- NVIDIA GeForce 840M
- Hard Drives
- 919GB Local Disk C:
NTFS
- Antivirus
- Avira
- Browser
- Google Chrome
