Solved BSOD/Random crashes (Attached perfmon/Windows_NT6_BSOD_jcgriff2)

feek

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Windows 7 Ultimate x64 Wiped + Reinstalled 7/19/2012 Full version
- Hardware age 2.5 years - OS age 22 hours (Was happening for a week prior to wipe/reinstall)
- OS pre-wipe age 2.5 years
- CPU AMD Phenom 9650 Quad-Core Processor, 2300 Mhz
- MB M4A78-EM-ASUS
- Memory 8GB (PC2-6400) 800Mhz (though running at 667 for some reason)
- GPU AMD Radeon HD 6770 (Was using AMD's drivers pre-wipe, pc crashed before I got to loading them)
- I updated my SSD to the latest v1.37 (OCZ Vertex 2)
- Updated BIOS to latest version (M4A78-EM-ASUS-2102)
Three hard drives.
C: OCZ Vertex 2 SSD 60GB
D: (previously K) WD SATA 500GB

L: WD IDE 300GB

I Have not added anything new to system recently
I ran a system scan:
C:\Users\keith>sfc /verifyonly
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

I tested the memory 1 stick at a time with Windows Memory Diagnostic -- burned iso to cd and booted into it.
I ran the jcgriff2 BSOD collector, the perfmon /report, zipped them up and attached it to this thread

I appreciate any help I can get on this.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom 9650 Quad-Core Processor, 2300 Mhz8GBAMD Radeon HD 6770
Computer Manufacturer/Model Number
ASUS Barebones, Homebuilt
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9650 Quad-Core Processor, 2300 Mhz
Motherboard
M4A78-EM-ASUS
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6770
Sound Card
onboard
Monitor(s) Displays
ASUS 24" LCD Flat Widescreen
Screen Resolution
1920x1080
Hard Drives
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 55.80 GB (59,914,579,968 bytes)
Free Space 25.14 GB (26,992,795,648 bytes)
Volume Name
Volume Serial Number 64999FEB

Drive D:
Description Local Fixed Disk
Compres
Keyboard
Old p.o.s. regular USB HP keyboard
Mouse
Corsair M90
Internet Speed
Xfinity Cable 25Mbps down/5 Mbps up
I moved my tower and monitor to a different power strip and outlet. Since then, I have received zero crashes or bsods. I will continue to test.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom 9650 Quad-Core Processor, 2300 Mhz8GBAMD Radeon HD 6770
Computer Manufacturer/Model Number
ASUS Barebones, Homebuilt
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9650 Quad-Core Processor, 2300 Mhz
Motherboard
M4A78-EM-ASUS
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6770
Sound Card
onboard
Monitor(s) Displays
ASUS 24" LCD Flat Widescreen
Screen Resolution
1920x1080
Hard Drives
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 55.80 GB (59,914,579,968 bytes)
Free Space 25.14 GB (26,992,795,648 bytes)
Volume Name
Volume Serial Number 64999FEB

Drive D:
Description Local Fixed Disk
Compres
Keyboard
Old p.o.s. regular USB HP keyboard
Mouse
Corsair M90
Internet Speed
Xfinity Cable 25Mbps down/5 Mbps up
Still happening but not as frequent
Attached the latest minidump
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom 9650 Quad-Core Processor, 2300 Mhz8GBAMD Radeon HD 6770
Computer Manufacturer/Model Number
ASUS Barebones, Homebuilt
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9650 Quad-Core Processor, 2300 Mhz
Motherboard
M4A78-EM-ASUS
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6770
Sound Card
onboard
Monitor(s) Displays
ASUS 24" LCD Flat Widescreen
Screen Resolution
1920x1080
Hard Drives
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 55.80 GB (59,914,579,968 bytes)
Free Space 25.14 GB (26,992,795,648 bytes)
Volume Name
Volume Serial Number 64999FEB

Drive D:
Description Local Fixed Disk
Compres
Keyboard
Old p.o.s. regular USB HP keyboard
Mouse
Corsair M90
Internet Speed
Xfinity Cable 25Mbps down/5 Mbps up
Hello, Sorry for the late reply!

It looks like you are using McAfee Anti-Virus. Try using MSE until we finish troubleshooting: Microsoft Security Essentials - Free Antivirus for Windows

It is also possible that you have hardware problems, Try this:


BugCheck 0x124

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html and use the following hardware checks to supplement that link.

  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.​

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.


Coutesy of: writhziden
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
I don't run McAfee. I despise corporate anti virus software; All it does is bog down the resources. At the time of the scan, MS essentials didn't install yet but it installed as a windows update yesterday. Tonight I had another crash and I noticed my ram was clocking at 667mhz. I removed the two 2gb sticks (4gb total) I bought this year, bringing me down to 4gb of ram. It clocks at 800mhz again like it used to. I was able to play wow for 2 hours and didnt crash. I will continue to monitor this for crashes. If it happens again, I will re-run all the tests you suggested. Thank you again for the insight.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom 9650 Quad-Core Processor, 2300 Mhz8GBAMD Radeon HD 6770
Computer Manufacturer/Model Number
ASUS Barebones, Homebuilt
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9650 Quad-Core Processor, 2300 Mhz
Motherboard
M4A78-EM-ASUS
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6770
Sound Card
onboard
Monitor(s) Displays
ASUS 24" LCD Flat Widescreen
Screen Resolution
1920x1080
Hard Drives
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 55.80 GB (59,914,579,968 bytes)
Free Space 25.14 GB (26,992,795,648 bytes)
Volume Name
Volume Serial Number 64999FEB

Drive D:
Description Local Fixed Disk
Compres
Keyboard
Old p.o.s. regular USB HP keyboard
Mouse
Corsair M90
Internet Speed
Xfinity Cable 25Mbps down/5 Mbps up
If there is anymore crashes go ahead and post up the crash files so we can take a deeper look.

-Justin
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
Marking this as solved since it was the ram. corsair has lifetime warranties on memory so I will replace with them. Thank you for the help! :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom 9650 Quad-Core Processor, 2300 Mhz8GBAMD Radeon HD 6770
Computer Manufacturer/Model Number
ASUS Barebones, Homebuilt
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9650 Quad-Core Processor, 2300 Mhz
Motherboard
M4A78-EM-ASUS
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6770
Sound Card
onboard
Monitor(s) Displays
ASUS 24" LCD Flat Widescreen
Screen Resolution
1920x1080
Hard Drives
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 55.80 GB (59,914,579,968 bytes)
Free Space 25.14 GB (26,992,795,648 bytes)
Volume Name
Volume Serial Number 64999FEB

Drive D:
Description Local Fixed Disk
Compres
Keyboard
Old p.o.s. regular USB HP keyboard
Mouse
Corsair M90
Internet Speed
Xfinity Cable 25Mbps down/5 Mbps up
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