Solved BSOD random even when system idle all drivers BIOS current PLease help

Can you or anyone else out there take a look at this for me? I am not sure what the culprit is yet :(
 
Last edited:

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I'll take a look when I get home tonight hopefully. I'm going to be busy for the next couple of days but will get round to it.
 

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Much appreciated!!!

Thank you again... you are the best!!! I have a suspicion that somehow even updated... it is still USB 3.0 drivers or BIOS related since I did flash the BIOS to 2.06 from EVGA's website... but I cant be certain. I tried the 3.0 drivers from EVGA's site again but they are the outdated 2011 ones and they seem to cause 2 of the usb root hub drivers to get the yellow exclamation point.
 

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Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, [B][COLOR=Red]bugchecks 0xC4[/COLOR][/B], 0xC1 and 0xA will
be among the most commonly seen crashes.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[B][COLOR=Red]BugCheck C4[/COLOR][/B], {e3, fffff8801525c339, 47e74998, 0}

[B][COLOR=Red]*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys[/COLOR][/B]
Probably caused by : cmdguard.sys ( cmdguard+8339 )

Followup: MachineOwner
It's COMODO. Uninstall it and run DV again.

Code:
[B][FONT=&quot]C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe[/FONT][/B]
 

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WOO HOO!!!! No more BSOD on DV ! You are my hero!!!!Seriously thank you a million!!!!!!!!!!!!! And it is shutting down proper now! Guess ill just have to use Windows Firewall instead. Thank you thank you thank you!!!!!!!!!!!!!!!!!!!!!
 

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Intel 4820k
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Evga Classifed x79 atx-xl
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32 Gig Dominator 2133Mhz
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2 x Gigabyte Radeon R9 280x on SLI -currently one
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Sharp Aquos 32inch HDTV
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1 Samsung Evo SSD 250GB (OS)

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You're most welcome mate. Windows Firewall is more than adequate when used in conjunction with a good AV.

If you're happy enough as it stands feel free to mark the thread as Solved. If problems reoccur you can always mark the thread as Unsolved and we can continue where we left off. Hopefully that won't be the case.

EDIT: Don't forget to disable Driver Verifier.
 

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BAD NEWS..... I knew it was too early to throw a party... it wont shutdown again and the BSOD is back like a bad case of athletes foot!!! :(

Attaching the log .... There must be something Im overlooking here.
And yes I did disable verifer.
 
Last edited:

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I'll take a look shortly.
 

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It's your ASMedia USB 3.0 driver again.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800f1bccd0, fffff80000b9c3d8, fffffa80109ae6b0}

[B][COLOR=Red]*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys[/COLOR][/B]
Probably caused by : asmthub3.sys

Followup: MachineOwner
It needs updating:

Code:
0: kd> lmvm asmthub3
start             end                 module name
fffff880`0918d000 fffff880`091b2000   asmthub3 T (no symbols)           
    Loaded symbol image file: asmthub3.sys
    Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
    Image name: asmthub3.sys
    Timestamp:        [B][COLOR=Red]Thu Nov 08 17:36:35 2012[/COLOR][/B] (509BEDA3)
    CheckSum:         00027E09
    ImageSize:        00025000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Right, try this method. Download the EVGA X79 Classified ASMedia USB 3.0 Driver 11.6.4 from the link below and save to your desktop or other convenient location.

   Note
I have seen 1.6.3.0 drivers on certain download sites, but I can't find that one available through either the EVGA or ASMedia sites. The one linked is still more current than yours so hopefully will resolve the issue.



Download



Set Windows Updates to only notify you of updates.This will prevent Windows detecting and installing any drivers for that device.

View attachment 322560

Through Device Manager, uninstall the ASMedia eXtensible Host Controller. This should remove any currently installed drivers. Reboot the system, let Windows detect the USB 3.0 controller and then install the drivers you downloaded and saved.
 

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When I do the method you suggested and load those drivers everything looks good in the device manager... however windows hangs on shutdown...bsod...etc.... If I install the 1.6.3 drivers.... two of the hubs give excaimaition points.


Ill keep trying things to make the 1.6.3 driver work.
 
Last edited:

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And that was through uninstalling the XHCI controller?
 

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Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
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16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
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Samsung S27D390
Screen Resolution
1920 x 1080
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240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
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2TB WD Caviar Green
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Corsair HX850-80 Gold Modular
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Cooler Master Silencio 650
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Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
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Microsoft Sidewinder X4
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Gigabyte M6900 optical
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F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550

My Computer My Computer

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Windows 7 Pro 64bitIntel 4820k32 Gig Dominator 2133Mhz2 x Gigabyte Radeon R9 280x on SLI -currently...
Computer type
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Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64bit
CPU
Intel 4820k
Motherboard
Evga Classifed x79 atx-xl
Memory
32 Gig Dominator 2133Mhz
Graphics Card(s)
2 x Gigabyte Radeon R9 280x on SLI -currently one
Sound Card
Onboard
Monitor(s) Displays
Sharp Aquos 32inch HDTV
Screen Resolution
1920x1080
Hard Drives
1 Samsung Evo SSD 250GB (OS)

2x 1 TB Western Digital Black in Raid 0
PSU
Corsair hx850 Gold
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Corsair Obsidian 750
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Artic Freezer i30
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I certainly hope it does mate. Please keep us informed either way.
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
And...... nope ;( the mystery deepens... Still crashing on shut down.
 

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Windows 7 Pro 64bitIntel 4820k32 Gig Dominator 2133Mhz2 x Gigabyte Radeon R9 280x on SLI -currently...
Computer type
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Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64bit
CPU
Intel 4820k
Motherboard
Evga Classifed x79 atx-xl
Memory
32 Gig Dominator 2133Mhz
Graphics Card(s)
2 x Gigabyte Radeon R9 280x on SLI -currently one
Sound Card
Onboard
Monitor(s) Displays
Sharp Aquos 32inch HDTV
Screen Resolution
1920x1080
Hard Drives
1 Samsung Evo SSD 250GB (OS)

2x 1 TB Western Digital Black in Raid 0
PSU
Corsair hx850 Gold
Case
Corsair Obsidian 750
Cooling
Artic Freezer i30
Keyboard
hp 2.4 ghz
Mouse
logitech performance lazer 2.4ghz
Internet Speed
broadband
Antivirus
AVG Free
Browser
Firefox
You're having no luck with this ASMedia controller mate. It's still definitely that that's causing the issue.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800f1ec8e0, fffff800085fc3d8, fffffa80138b46d0}

[B][COLOR=Red]*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys[/COLOR][/B]
Probably caused by : asmthub3.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa80138b46d0
Irp is active with 10 stacks 9 is current (= 0xfffffa80138b49e0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800f1f48c0 00000000 00000000-00000000    pending
           \Driver\asmthub3
            Args: 00016600 00000001 00000004 00000006
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800f5b3830    

            Args: 00000000 00000000 00000000 00000000
0: kd> !drvobj \Driver\asmthub3
fffff80003e8c1d0: Unable to get value of ObpRootDirectoryObject
Driver object \Driver\asmthub3 not found

Do you have any peripherals plugged into your USB 3.0 ports?
 

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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
I did have a 360 controller plug and the wifi adapter but it doesnt matter if I take them out it still crashes regardless. Could it be a setting issue in the Bios for USB 3.0 ? Its weird that the old drivers cause an issue on those 2 hubs....

I think this may be a better/more recent driver...

--6/24/2013 --

Ill try it and see if it still hangs.

http://www.usb3-drivers.com/getfile.php?iddrv=58
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64bitIntel 4820k32 Gig Dominator 2133Mhz2 x Gigabyte Radeon R9 280x on SLI -currently...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64bit
CPU
Intel 4820k
Motherboard
Evga Classifed x79 atx-xl
Memory
32 Gig Dominator 2133Mhz
Graphics Card(s)
2 x Gigabyte Radeon R9 280x on SLI -currently one
Sound Card
Onboard
Monitor(s) Displays
Sharp Aquos 32inch HDTV
Screen Resolution
1920x1080
Hard Drives
1 Samsung Evo SSD 250GB (OS)

2x 1 TB Western Digital Black in Raid 0
PSU
Corsair hx850 Gold
Case
Corsair Obsidian 750
Cooling
Artic Freezer i30
Keyboard
hp 2.4 ghz
Mouse
logitech performance lazer 2.4ghz
Internet Speed
broadband
Antivirus
AVG Free
Browser
Firefox
Yeah I've got to admit I'm scratching my head on this one. I'm going to have to do some more digging and see what I can find mate.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
I thought i figured it but I was wrong... thought maybe the cable was on upside... flipped it... still crashes on shutdown.... FML
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64bitIntel 4820k32 Gig Dominator 2133Mhz2 x Gigabyte Radeon R9 280x on SLI -currently...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64bit
CPU
Intel 4820k
Motherboard
Evga Classifed x79 atx-xl
Memory
32 Gig Dominator 2133Mhz
Graphics Card(s)
2 x Gigabyte Radeon R9 280x on SLI -currently one
Sound Card
Onboard
Monitor(s) Displays
Sharp Aquos 32inch HDTV
Screen Resolution
1920x1080
Hard Drives
1 Samsung Evo SSD 250GB (OS)

2x 1 TB Western Digital Black in Raid 0
PSU
Corsair hx850 Gold
Case
Corsair Obsidian 750
Cooling
Artic Freezer i30
Keyboard
hp 2.4 ghz
Mouse
logitech performance lazer 2.4ghz
Internet Speed
broadband
Antivirus
AVG Free
Browser
Firefox
OK, something might finally be giving.

Code:
0: kd> !devobj fffffa800f1f2970
Device object (fffffa800f1f2970) is for:
 InfoMask field not found for _OBJECT_HEADER at fffffa800f1f2940
 \Driver\asmthub3 DriverObject fffffa800f166970
Current Irp 00000000 RefCount 0 Type 00008600 Flags 00002040
DevExt fffffa800f1f2ac0 DevObjExt fffffa800f1f2c20 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000080)  FILE_AUTOGENERATED_DEVICE_NAME
AttachedDevice (Upper) fffffa800f1f1d40Unable to load image \SystemRoot\system32\DRIVERS\vl810filter.sys, Win32 error 0n2
[B][COLOR=Red]*** WARNING: Unable to verify timestamp for vl810filter.sys
*** ERROR: Module load completed but symbols could not be loaded for vl810filter.sys
 \Driver\vl810filter
AttachedTo (Lower) fffffa800f1cecd0 \Driver\asmthub3[/COLOR][/B]
Device queue is not busy

Try updating the driver for VIA Labs VL810 Superspeed USB Hub Controller Filter Driver here.

It's old.

Code:
0: kd> lmvm vl810filter
start             end                 module name
fffff880`163f3000 fffff880`163fb000   vl810filter T (no symbols)           
    Loaded symbol image file: vl810filter.sys
    Image path: \SystemRoot\system32\DRIVERS\vl810filter.sys
    Image name: vl810filter.sys
    Timestamp:        [B][COLOR=Red]Mon Dec 06 03:00:01 2010[/COLOR][/B] (4CFC51B1)
    CheckSum:         0000FB98
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
OK so I tried that newer USB hub thing the link is for a firmware updater and .....facepalm.We seem to be at square one again. ONly thing that works is disabling all my USB 3.0 in the BIOS... and on this board its basically every usb port on the back except the mouse and keyboard...
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64bitIntel 4820k32 Gig Dominator 2133Mhz2 x Gigabyte Radeon R9 280x on SLI -currently...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64bit
CPU
Intel 4820k
Motherboard
Evga Classifed x79 atx-xl
Memory
32 Gig Dominator 2133Mhz
Graphics Card(s)
2 x Gigabyte Radeon R9 280x on SLI -currently one
Sound Card
Onboard
Monitor(s) Displays
Sharp Aquos 32inch HDTV
Screen Resolution
1920x1080
Hard Drives
1 Samsung Evo SSD 250GB (OS)

2x 1 TB Western Digital Black in Raid 0
PSU
Corsair hx850 Gold
Case
Corsair Obsidian 750
Cooling
Artic Freezer i30
Keyboard
hp 2.4 ghz
Mouse
logitech performance lazer 2.4ghz
Internet Speed
broadband
Antivirus
AVG Free
Browser
Firefox
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