BSOD (random) possibly after computer when to sleep, error 0x0000000A

[pm2000]

I've seen random BSOD.
0) I run Windows memory test again and no errors found
1) First I suspected of eSata interface, but this was a guess, there was not really any proof
2) I suspected of a SW called MagicISO because I saw some reports about BSOD (but a guess again)
3) Then I suspected of USB interface. I have a USB hub with 10 ports. I removed it (another guess)
-After all this I still got some BSOD with random codes and in non predictable situations.

Then I re-installed SO:
0) I run Windows memory test again and no errors found
1) I installed basic applications and computer ran with no problems for the whole day
2) Last thing I would do was a SO backup. I started that and go to bed for sleep. When I wake up this morning, surprise!!!!! New BSOD :-(
- This time I'm suspecting that this has something related to computer being in sleep mode because of sequence of events in the event log.
Last thing that happened before crash was computer entering sleep while backup was being executed.

Hope you guys have some help.. I'm trying for more then a week.

 

[Dsprague]

OK had a look through your files and a couple of things to try:

First uninstall daemon tools (it is a known causer of BSODs) then download and run this tool

DuplexSecure - Downloads

when the tool runs if the Uninstall button is grayed out you are done and you can close the window, if not click it and let it do its job. DO NOT click the install button, it will install a driver known to cause BSODs.

Next please run memtest86+ for at least 8 passes (do this over night it can take several hours)

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[pm2000]

Found defective memory module, but computer still not ok

Thanks. After some passes in the test, I could detect that one of my memory modules (Corsair 8 GB) is defective. I removed it and let 24 hours running 8 passes and all fine.

BUT... I after installing all my stuff, everything seems fine.. I used computer for several hours.
When I left it for some hours when I came back it was hanging.. Still runnning, but not responsive.
I checked event viewer but could not find anything that would explain what happened.. this time there was no BSOD.

I will wait and see if it happens again.. but I'm pretty sure it will :-(

 

[richardbarrett0]

If it crashed it maybe needs some thermal paste on CPU its a common cause of computers freezing because the CPU over heats also is there enough ventilation.

 

[Dsprague]

Please upload new set of files from the sf diagnostics tool.

 

[richardbarrett0]

Here i have uploaded the latest version of (SF Diagnostic Tool). I don't know how it works yet as i haven't tried it but im guessing its self explanitary.

If you require further assisstance post here or contact me through the Computers "R" Us website.

Home - Computers_R_Us

 

[Dsprague]

I meant upload the output of the sf diagnostic tool not post a zipped version of the program.

 

[richardbarrett0]

So you wan't someone to run the program and post it for you lol sorry i will get there eventually lol

 

[Dsprague]

Yes though I'm not sure why you are posting, when you are not the one having BSOD problems, If you are please start your own thread by following the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[richardbarrett0]

Im just too nice and trying to help were i can.

 

[richardbarrett0]

Sorry to inter-fear these are the files i have if it helpsView attachment 266312

View attachment 266313

View attachment 266314

 

[Dsprague]

I need the files from the person having the problem.

 

[richardbarrett0]

Ah OK lol i do apologise i will leave the thread now sorry and you have a good day.

 

[pm2000]

Trying to some diagnostic myself

Hi guys,

let me see if I get more consistent information about the issue I've reported.
I don't want to make you guys loose time with something that is not clear.

Regarding CPU temperature, it is pretty low. I don't think that is the issue.
What happened is that I lost control of keyboard and screen, but looking in the event logs processes were sort of running while it was in the 'freezing/hanging' state.

Let me see if it happens again and I will collect more data.

Thanks for all your help so far!

 

[Dsprague]

I look forward to seeing more information.

 

[richardbarrett0]

try turning off sleep mode were monitor and HDD turn off etc: its under power options turn them off then the HDD is under advanced power options. may not work but was just a thought as i had problems then when i stopped HDD going to sleep it stayed healthy.