BSOD Randomly, BCCode error : 1000007e

[JH83]

Good afternoon,

Since a few months I've experienced some BSOD that seemed to happen randomly.
My new computer (bought in August 2015), MSI GE60-2QE, crashed randomly, on a normal use (not video games)

At the time it seems that it was liked to GPU drivers (because I wasn't alone to have that issue)
After downloading the latest drivers, the problem stopped. It was 4 months ago I think.

But today, after downloading new drivers for my GPU, it crashed and the same issue came back.



Here is the error code:

"Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800F8418CF
BCP3: FFFFF880037A0CC8
BCP4: FFFFF880037A0520
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\021616-19609-01.dmp
C:\Users\J-H\AppData\Local\Temp\WER-99185-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
Déclaration de confidentialité de Windows 7 - Microsoft Windows

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt"



It only happened once, recently, but I've also noticed that a few colored lines (horizontal lines to be precise) were appearing randomly today. I don't know if there is a link between those two problems.

Anyways, I’ve followed the procedure (link) and here is the zip file


Thanks in advance
John

 

[axe0]

Please zip the file in %systemroot%\minidump and upload it, it seems that it is missing.

According to the logs, so far I can understand, there has only been 1 crash since September last year.

Since a few months I've experienced some BSOD that seemed to happen randomly.

 

[JH83]

Thanks for your answer !


I'd like to upload it but the C:\Windows\Minidump is empty
That's odd.

Only one crash ? I can remember that it has happen approximately 10 times in August/September 2015, then it stops after the realease of new drivers (I think that the 358.91 realease was making the laptop crash)

Then I had one yesterday