BSOD running Kodi

enord

New member
Local time
12:13 PM
Messages
2
Hello,

My HTPC has sufferd from BSOD for some time now, specifically when running Kodi v15.0.
I was (without doing any form of deeper analysis) suspected my memory modules to be the culprits since I have experienced that to be the case earlier (another computer). Switched out the old modules with a single 8gb stick, no xmp. This did not solve the issue.
As far as hardware temperatures go, the CPU and the GPU have stable and relatively low readings.

Please see uploaded .zip for info. All help is highly appreciated.
Many thanks in advance.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel i5 3470S
Motherboard
Gigabyte Z77P-D3
Graphics Card(s)
Nvidia Geforce GT 640
Antivirus
Bitdefender
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 0000000077c9da2a, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff88002de2b60, 0

Debugging Details:
------------------


PROCESS_NAME:  [B][COLOR="Red"]vsserv.exe[/COLOR][/B]

BUGCHECK_STR:  RAISED_IRQL_FAULT

FAULTING_IP: 
+402d320
00000000`77c9da2a c3              ret

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8000308d1e9 to fffff8000308dc40
Please uninstall BitDefender and replace it with MSE temporarily, and lets see if the system stays stable.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Re: Golden

Hi Golden,

Thank you for your response. I have done as you proposed and no BSOD so far.
Read about users of Bitdefender having similar issues on the Bitdefender forum, some indications of bdfwfpf.sys being the villain.

Again, thanks a lot for your assistance.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel i5 3470S
Motherboard
Gigabyte Z77P-D3
Graphics Card(s)
Nvidia Geforce GT 640
Antivirus
Bitdefender
:thumbsup:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Back
Top