Solved BSOD seemingly randomly. No new apps or hardware installed

[zigzag3143]

Thanks, I have just updated my audio drivers and USB host controller drivers. SFC scan reported no integrity problems.

Fingers crossed no more BSODs.

I will let you know!

Good Job and good luck.

 

[Supermonkey47]

Sadly I spoke too soon. The system just BSODed again, just after I posted that last message.

I have attached the dump file.

 

[Supermonkey47]

And here is another.

 

[Dave76]

Blue Screen of Death (BSOD) Posting Instructions
When posting a new crash dump, include all System File Collection and health reports. They contain valuable information that we can use to find the cause of the crashes.

Running memtest86+ for only 3 passes is not long enough.
Run memtest86+ for 7 full passes, best to run overnight, if you get any errors you can stop the test.

Have you ran any type of registry cleaner?
Checked that all cables are securely connected?
What anti-virus are you running now?
When was your last scan?

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
PROCESS_OBJECT: fffffa80058feb30
IMAGE_NAME:  csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

The csrss.exe is Client Server Runtime Subsystem process file which must run all the time on Windows OS.
Virus's are known to use this file name to hide.

If you haven't ran a full virus scan recently, then do it now.
Also download and run Malwarebytes, be sure to update it before running.

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
PROCESS_OBJECT: fffffa80058149e0
IMAGE_NAME:  wininit.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAILURE_BUCKET_ID:  X64_0xF4_fffff800c0000005_IMAGE_wininit.exe

wininit.exe is a Windows system file but should be checked with a virus scan, same as above.

If you are getting the same crashes in safe mode that indicates a possible hardware fault.

Let's take a look at the RAM.
Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
This is important in order to make RAM settings adjustments.


Old drivers.
Update these drivers.
If you can't update these drivers, uninstall the program for testing purposes.

CamDrL64.sys Sun Feb 04 02:17:27 2007 - Logitech QuickCam Pro 3000 - http://www.logitech.com/en-gb/support-downloads/downloads?geo=US

GEARAspiWDM.sys Mon May 18 20:17:04 2009 - CD-ROM Class Filter Driver by Gear Software Also comes with iTunes - http://www.gearsoftware.com Or update iTunes.

LMIRfsDriver.sys Tue Jul 15 00:26:56 2008 - RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver - https://secure.logmein.com/US/home.aspx

LVUSBS64.sys Sun Feb 04 02:05:16 2007 - Logitech Camera driver - http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

RaInfo.sys   Sat Jan 05 02:57:14 2008 - LogMeIn/RemotelyAnywhere Kernel Information Provider - 	http://www.remotelyanywhere.com/template.asp?page=documentation

teamviewervpn.sys Thu Dec 13 17:22:09 2007 - TeamViewerVPN Network Adapter - http://support.teamviewer.com/index.php?group=default&_m=knowledgebase&_a=view&parentcategoryid=13&languageid=1

This is a list of drivers not working/loading.
Unloaded modules:

fffff880`087bc000 fffff880`087c7000   tdtcp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`087c7000 fffff880`087d6000   tssecsrv.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000F000
fffff880`08600000 fffff880`08639000   RDPWD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00039000
fffff880`0b4f4000 fffff880`0b565000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0692b000 fffff880`06939000   MBfilt64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`064a1000 fffff880`0692b000   RTKVHD64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0048A000
fffff880`01630000 fffff880`0163e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0163e000 fffff880`0164a000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0164a000 fffff880`01655000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`01655000 fffff880`01668000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`04945000 fffff880`04952000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`04938000 fffff880`04945000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`0492b000 fffff880`04938000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`0491e000 fffff880`0492b000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`048df000 fffff880`048ec000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`04074000 fffff880`04076000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`04067000 fffff880`04074000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000

What USB devices do you have connected?
Check in Device Manager for any yellow triangles, this indicates driver problems.

 

[zigzag3143]

In addition to Dave's suggestions you might want to re-install your HdAudio drivers.

 

[Supermonkey47]

Thanks both,

I have tried to answer the questions asked above as succinctly as possible below:

Have you ran any type of registry cleaner?

Yes. I have run the most recent version of CCleaner, other than cleaning up some old records for uninstalled programs, there were no other issues identified.

Checked that all cables are securely connected?

Yes and can confirm that all are fine.

What anti-virus are you running now?

Microsoft Security Essentials, fully updated

When was your last scan?

A quick scan was performed today with no threats identified. I have not been able to run a full scan as the system BSODs before it can finish.

Also download and run Malwarebytes, be sure to update it before running.

I have already updated and run Malwarebytes when this first started occurring, with no threats identified. However again it was only a quick scan and not a full scan as the system will not stay up long enough.

Im worried the system will BSOD mid-typing, so I will continue in another post.

 

[Supermonkey47]

Below are the requested CPU-Z screen grabs:

View attachment 209168

View attachment 209169

View attachment 209170

View attachment 209171




More to follow:

 

[Supermonkey47]

Old drivers.
Update these drivers.
If you can't update these drivers, uninstall the program for testing purposes.

I have uninstalled or updated these drivers where possible. itunes is already as up to date as possible and I havent got anything installed that I can find for Gearsoft except for perhaps a virtual CD drive, which I have also uninstalled as a precaution.

What USB devices do you have connected?

- Logitech Quickcam Pro 3000 - now uninstalled
- A USB thumb drive is plugged into a port on the back of my monitor. The drive is currently empty but I sometimes use it for transferring files.

Check in Device Manager for any yellow triangles, this indicates driver problems.

There are no yellow triangles in Device Manager

Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Real Temp is currently reporting the following. Currently all I am doing is responding to this post so the load is basically idle.

View attachment 209172

I will try and put some load on and will update you with the temps accordingly.

Running memtest86+ for only 3 passes is not long enough.
Run memtest86+ for 7 full passes, best to run overnight, if you get any errors you can stop the test.

I will leave it running overnight tonight and update you with the results ASAP.

Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
This is important in order to make RAM settings adjustments.

I will update with this ASAP once I have figured out where I am looking for them in the BIOS

In addition to Dave's suggestions you might want to re-install your HdAudio drivers.

I updated the HDAudio drivers just before the last BSOD, is this still showing as an issue? Should I re-install them again?

 

[Supermonkey47]

Running memtest86+ for only 3 passes is not long enough.
Run memtest86+ for 7 full passes, best to run overnight, if you get any errors you can stop the test.

I have now run the Memtest86+ for 20 passes with zero errors.

Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
This is important in order to make RAM settings adjustments

I'm not entirely certain if I have all the right items you want, but this is what I could find in the BIOS:

- CPU Core Voltage set to Auto,​

- Current voltage: 1.176 V​

- CPU I/O voltage set to Auto,​

Current voltage: 1.176 V​

- DRAM Voltage set to Auto,​

- Current voltage: 1.472 V​

- System Agent voltage set to Auto,​

- Current voltage: 0.920 V​

As far as I can see the RAM Voltage is currently 1.64 V​

Next will be CPU temps when at load.

 

[Supermonkey47]

Ok I didnt run load tests for these temps, but I was running Battlefield 3, which is about as load intensive as this system would get anyway.

I used Coretemp to show the at load temps, as the screenshots also show what the load was for each CPU.

View attachment 209494

View attachment 209495

 

[Supermonkey47]

Since un-installing or updating the drivers and applications as advised above by Dave76 and ZigZag, the system has BSOD again in the same manner as usual.

I attach any and all files as directed.

 

[Dave76]

Your motherboard manual: MSI P67A-GD53 Intel P67
MSI Global ? Mainboard - P67A-GD53 (B3)

All the CPU temps look good.

Your BIOS version is V1.12, which isn't listed on your board site.
There are 5 updates since yours, going by the date of your BIOS.
Improvements mentioned:
- Improved memory compatibility
- Improved VGA card compatibility
There are quite a few updates, which would indicate they were trying to fix problems.
With your issues I would update the BIOS to V1.19.
If you haven't updated BIOS before, let us know. There is the chance that it might fail and leave your board useless.

While at the MSI site check for any newer drivers.

Symptom: Device is disabled. 

Cause: A device is disabled preventing it from working properly.
Details:
The device, Realtek High Definition Audio, is disabled. If this device is no longer used it 
may be intentionally disabled. The Plug and Play ID for this device is 
HDAUDIO\FUNC_01-VEN_10EC-DEV_0892-SUBSYS_14627681-REV_1003\4-2F6CD8E8-0-0101.

Resolution:
1. Determine if you need the device.
2. If you need the device, enable it in Device Manager.
3. If you do not use the device it can be left disabled.

The last crash was the same as you had previously.

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80057d1890, Terminating object
Arg3: fffffa80057d1b70, Process image file name
Arg4: fffff8000339b660, Explanatory message (ascii)
PROCESS_OBJECT: fffffa80057d1890

IMAGE_NAME:  wininit.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

D/L and run Seagate SeaTools – Long Drive Self Test

Event[442]:
  Log Name: System
  Source: Disk
  Date: 2012-04-25T23:26:21.871
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: James-HomePC
  Description: 
The driver detected a controller error on \Device\Harddisk2\DR2.

This app event log is likely due to your Realtek High Definition Audio device, mentioned above.

Event[0]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-04-29T19:37:43.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: James-HomePC
  Description: 
Fault bucket 642564636, type 5
Event Name: PnPDriverInstallError
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: E0000206
P3: lpro64v.inf
P4: e0678b64f5047133468694bc28965695380ddb7f
P5: PID_08B2.XPAMD64
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
X:\$WINDOWS.~BT\Windows\Temp\DMI4D35.tmp.log.xml
X:\$WINDOWS.~BT\Windows\inf\oem16.inf

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_f7d01b12454c03b3b76b1bb5aece7c84505adf_cab_03c44d44

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0981efb3-8e8b-11e1-b0a0-bd542dfb41b4
Report Status: 8


Event[30]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-04-28T09:02:53.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: James-HomePC
  Description: 
Fault bucket 642564636, type 5
Event Name: PnPDriverInstallError
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: E0000206
P3: lpro64v.inf
P4: e0678b64f5047133468694bc28965695380ddb7f
P5: PID_08B2.XPAMD64
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
X:\$WINDOWS.~BT\Windows\Temp\DMI4D35.tmp.log.xml
X:\$WINDOWS.~BT\Windows\inf\oem16.inf

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_f7d01b12454c03b3b76b1bb5aece7c84505adf_cab_03c44d44

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0981efb3-8e8b-11e1-b0a0-bd542dfb41b4
Report Status: 8

Hard disk error.

Event[32]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-04-28T08:49:55.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: James-HomePC
  Description: 
Fault bucket X64_0xF4_IOERR_c000000e_IMAGE_hardware_disk, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/resredir.aspx?sid=708&Bucket=X64_0xF4_IOERR_c000000e_IMAGE_hardware_disk&ID=ff42a5ab-bf1e-4dc7-8d3c-7e9f972270c5
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\042812-8377-01.dmp
C:\Users\James\AppData\Local\Temp\WER-2743449-0.sysdata.xml
C:\Users\James\AppData\Local\Temp\WERDE9B.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_03da1e69

Analysis symbol: X64_0xF4_IOERR_c000000e_IMAGE_hardware_disk
Rechecking for solution: 0
Report Id: 042812-8377-01
Report Status: 0

 

[Supermonkey47]

Thanks Dave,

I havent ever updated the BIOS before no. But I can try.

I disabled the realtek HD Audio in device manager as I have the Xonar DX installed instead.

For the hard drive error, does it say which hard drive? My primary is a SSD.

Will the Seagate Seatools long drive self test be ok for the SSD?

 

[Dave76]

To update the BIOS, do not do it from the OS or from internet apps. Use the CD or USB install method.
If anything intrudes on the system while flashing the BIOS, it can cause a corrupt BIOS and can leave your motherboard useless. If the Anti-virus decides to run while you are flashing the BIOS it can cause big problems.

MSI Award Flash BIOS Procedure

Award Flash BIOS Procedure

First of all, please make a bootable floppy or USB storage.
Next go to MSI website to download BIOS zip file, then copy "AWFL865.exe" and "BIOS file" into bootable floppy or USB storage.
Please go to "BIOS Setup" and choose floppy or USB storage as 1st booting device under "Boot Sequence".

Same procedure for AMI BIOS on the link.

 

[Supermonkey47]

Hi Dave,

I updated the BIOS last night, and used the process detailed on the MSI website and as you have detailed above. after completing the system will no longer boot into Windows and BSODs just after the "Starting Windows" screen.

I then cleared the CMOS for good measure but the same BSOD occurs on boot.

I think it might be time to re-install Windows now.

 

[Supermonkey47]

OK the new BSOD is resolved. I had forgotten after the BIOS update to change the config from the default IDE to AHCI mode for the SSD hard drive that has Windows installed on. I am now testing to see if the original BSOD still occurs and will update you asap.

Thanks again for your continued help!

 

[Supermonkey47]

ok it was up for about 45 mins then BSOD-ed again. I was running it at load to test and the max temps were hitting 65 degrees centigrade. when the BSOD ocurred it was between 45 and 52 degrees across the cores.

Let me know if you want to see the crash dump files again.

 

[Dave76]

Yes, upload all the dump files.

What were you running to load test?

Your max CPU Core temp is 77.6°C
Intel® Core™ i5-2500K Processor

The Seagate Seatools test is for Hard Drives.

Update all your drivers from the MSI motherboard site, don't use the CD.

 

[Supermonkey47]

To Load test I was running Prime95

All the motherboard drivers are up to date, obtained from the MSI website.

Dump files attached.

I will be running the SeaTools tests tonight and will update you.

 

[Supermonkey47]

With Seatools, I cant find an option for long Drive Self Test? Only Short Drive Self Test or Long Generic.

Which should I use?