BSOD since beginning of march

getaman

New member
Local time
12:13 PM
Messages
19
Hi,
Since the beginning of March I have been having a lot of continious BSOD.

I suspected the CPU temperature was too high since it goes really hot at times. Realtemp said it was 75 degrees (C) at its peak, at rest it says 40 degrees (C).
But the BSOD occured with the low temperature too, so I am not sure about that.
It might be something with the drivers or hardware since it have often occured during musicplaying (occured once when I switched song) or watching videos on Youtube. I have not had any trouble with BSOD before though doing this.

I have tried rollback of graphics driver but still BSOD. Memorytest, complete virustest, defrag, diskcheck all done. Not sure what to do.

Bluescreenview said problem with the "ntoskrnl.exe+38eb0" file and address and errorcode 0x0000007f (UNEXPECTED_KERNEL_MODE_TRAP).

System Health Report and Windows_NT6_BSOD_jcgriff2 attached to the post. However, since I use a Swedish system the health report also appeared in Swedish. Is there anyway to make it output as English?

Windows 7 Specs:
-x64
-Original installed OS
-OEM version
-Age of system: 8 months
-Age of OS: 8 months
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i3 M 330 @ 2.13 GHz4 GBIntel Graphics Media Accelerator HD
Computer Manufacturer/Model Number
HP G62-112SO Laptop
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3 M 330 @ 2.13 GHz
Motherboard
"ACPI x64-based PC" (?)
Memory
4 GB
Graphics Card(s)
Intel Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
"PnP-Screen" (?)
Screen Resolution
1366 x 768
Hard Drives
Partition 1: 218 GB HDD (ST9250410AS)
Partition 2: 14,5 GB HDD
Partition 3: 99,1 MB HDD
PSU
AC Adapter 230 V
Keyboard
Standard keyboard PS/2 (Built-in)
Mouse
Synaptics PS/2 Port TouchPad / A4Tech USB-Optical Mouse
Internet Speed
0.5 MBit
Hi,
Since the beginning of March I have been having a lot of continious BSOD.

I suspected the CPU temperature was too high since it goes really hot at times. Realtemp said it was 75 degrees (C) at its peak, at rest it says 40 degrees (C).
But the BSOD occured with the low temperature too, so I am not sure about that.
It might be something with the drivers or hardware since it have often occured during musicplaying (occured once when I switched song) or watching videos on Youtube. I have not had any trouble with BSOD before though doing this.

I have tried rollback of graphics driver but still BSOD. Memorytest, complete virustest, defrag, diskcheck all done. Not sure what to do.

Bluescreenview said problem with the "ntoskrnl.exe+38eb0" file and address and errorcode 0x0000007f (UNEXPECTED_KERNEL_MODE_TRAP).

System Health Report and Windows_NT6_BSOD_jcgriff2 attached to the post. However, since I use a Swedish system the health report also appeared in Swedish. Is there anyway to make it output as English?

Windows 7 Specs:
-x64
-Original installed OS
-OEM version
-Age of system: 8 months
-Age of OS: 8 months


Three problems

1-sptd.sys used in alcohol and daemon tools. A huge cause of them

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

2-Avast. Also a known cause. Remove and replace with Microsoft Security Essentials.

3-Zone Alarm remove and replace with windows firewqall


http://files.avast.com/files/eng/aswclear5.exe

http://download.zonealarm.com/bin/free/support/cpes_clean.exe

http://www.microsoft.com/security_essentials/

4-Old drivers needing update

Code:
iirsp.sys    12/13/2005 05:47:54 PM    fffff880`017cc000    fffff880`017dd000    0x00011000    0x439f418a                            
nfrd960.sys    6/6/2006 05:11:48 PM    fffff880`018f6000    fffff880`01906000    0x00010000    0x4485ef94                            
adpu320.sys    2/27/2007 08:04:15 PM    fffff880`01672000    fffff880`016a1000    0x0002f000    0x45e4c6ff                            
adpahci.sys    5/1/2007 01:30:09 PM    fffff880`0161c000    fffff880`01672000    0x00056000    0x46377921                            
arc.sys    5/24/2007 05:27:55 PM    fffff880`01711000    fffff880`0172a000    0x00019000    0x4656035b                            
SiSRaid2.sys    9/24/2008 02:28:20 PM    fffff880`01bab000    fffff880`01bb9000    0x0000e000    0x48da86c4                            
sisraid4.sys    10/1/2008 05:56:04 PM    fffff880`01bb9000    fffff880`01bd1000    0x00018000    0x48e3f1f4                            
adp94xx.sys    12/5/2008 07:54:42 PM    fffff880`01338000    fffff880`013b3000    0x0007b000    0x4939bf42                            
lsi_fc.sys    12/9/2008 06:46:09 PM    fffff880`017dd000    fffff880`017fc000    0x0001f000    0x493ef531                            
arcsas.sys    1/14/2009 03:27:37 PM    fffff880`0172a000    fffff880`01745000    0x0001b000    0x496e3ca9                            
ql2300.sys    1/22/2009 07:05:06 PM    fffff880`01a07000    fffff880`01bab000    0x001a4000    0x4978fba2                            
vsmraid.sys    1/30/2009 09:18:57 PM    fffff880`01990000    fffff880`019ba000    0x0002a000    0x4983a701                            
elxstor.sys    2/3/2009 06:52:11 PM    fffff880`01745000    fffff880`017cc000    0x00087000    0x4988ca9b                            
stexstor.sys    2/17/2009 07:03:36 PM    fffff880`01bd1000    fffff880`01bdb000    0x0000a000    0x499b4248                            
amdsbs.sys    3/20/2009 02:36:03 PM    fffff880`016bf000    fffff880`01706000    0x00047000    0x49c3e213                            
iaStorV.sys    4/8/2009 12:57:17 PM    fffff880`0121a000    fffff880`01338000    0x0011e000    0x49dcd76d                            
lsi_scsi.sys    4/16/2009 06:13:50 PM    fffff880`013b3000    fffff880`013d2000    0x0001f000    0x49e7ad9e                            
spldr.sys    5/11/2009 12:56:27 PM    fffff880`02052000    fffff880`0205a000    0x00008000    0x4a0858bb                            
HpSAMD.sys    5/18/2009 07:43:49 PM    fffff880`01400000    fffff880`01417000    0x00017000    0x4a11f2b5                            
lsi_sas.sys    5/18/2009 08:20:23 PM    fffff880`0156d000    fffff880`0158a000    0x0001d000    0x4a11fb47                            
lsi_sas2.sys    5/18/2009 08:31:48 PM    fffff880`01600000    fffff880`01613000    0x00013000    0x4a11fdf4                            
megasas.sys    5/18/2009 09:09:46 PM    fffff880`013d2000    fffff880`013de000    0x0000c000    0x4a1206da                            
ql40xx.sys    5/18/2009 09:18:11 PM    fffff880`01931000    fffff880`01990000    0x0005f000    0x4a1208d3                            
MegaSR.sys    5/18/2009 09:25:54 PM    fffff880`01852000    fffff880`018f6000    0x000a4000    0x4a120aa2                            
amdsata.sys    5/19/2009 01:53:21 PM    fffff880`016a1000    fffff880`016bf000    0x0001e000    0x4a12f211                            
amdxata.sys    5/19/2009 01:56:59 PM    fffff880`01706000    fffff880`01711000    0x0000b000    0x4a12f2eb                            
nvraid.sys    5/20/2009 02:39:40 AM    fffff880`00c26000    fffff880`00c4f000    0x00029000    0x4a13a5ac                            
nvstor.sys    5/20/2009 02:45:37 AM    fffff880`01906000    fffff880`01931000    0x0002b000    0x4a13a711

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thank you for your reply.

Really, I have been using Avast and ZoneAlarm ever since I got the computer. I have had no issues at all caused by them. I use ZoneAlarm because the Windows Firewall wont close ports that make me visible to the outside.
These problems started a month ago. I also removed Daemon tools long ago since I heard it had become a trojan virus. I cannot understand why it would bring me issues now. Now Virtual Clone Drive is installed instead.

I honestly suspect the drivers being the cause. Since I guess all graphic, audio and network components are stuck on the motherboard I suppose it could be a cause. I had connection problems before I heard wierd crackles in the speakers like if it affected the audio hardware.

About the drivers. Is there no trusty software to check if the drivers are faulty or something? It would take ages and it makes me so confused with all versions, manufacture versions, windows versions. I don't know if I use the correct one.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i3 M 330 @ 2.13 GHz4 GBIntel Graphics Media Accelerator HD
Computer Manufacturer/Model Number
HP G62-112SO Laptop
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3 M 330 @ 2.13 GHz
Motherboard
"ACPI x64-based PC" (?)
Memory
4 GB
Graphics Card(s)
Intel Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
"PnP-Screen" (?)
Screen Resolution
1366 x 768
Hard Drives
Partition 1: 218 GB HDD (ST9250410AS)
Partition 2: 14,5 GB HDD
Partition 3: 99,1 MB HDD
PSU
AC Adapter 230 V
Keyboard
Standard keyboard PS/2 (Built-in)
Mouse
Synaptics PS/2 Port TouchPad / A4Tech USB-Optical Mouse
Internet Speed
0.5 MBit
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