BSOD - some video card errors and ram also.

[Nazzote]

Hello, I have bought a computer a week ago and I'm having some issues... Yesterday I used Hiren's Boot CD v10.6 (PC-Check) I have checked MotherBoard, Processor, 1 of my two mem. sticks and it was all good. When I tryed to check my other mem. stick and my video card mem. it wasn't that good, the program crashed and now I dont know what to do.

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Is Windows 7 . . .
- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system?
- an OEM or full retail version?
OEM
- What is the age of system (hardware)?
1 week
- What is the age of OS installation (have you re-installed the OS?)
3 days (no i haven't)
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View attachment 195397View attachment 195398
View attachment 195399View attachment 195402
This: View attachment 195400 is the System Health Report and the Windows_NT6_BSOD_jcgriff2 folder.

Bye

 

[zigzag3143]

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[Nazzote]

Hellow, thanks for answer. I've done what you said but it didn't work.

 

[zigzag3143]

Hellow, thanks for answer. I've done what you said but it didn't work.

Didnt work? Did it crash? If so where are the dmp files.

 

[Nazzote]

Din't work. I'm sorry, there you go.

Thx.

Note: When I rebooted there wasn't no image, I turned off the computer, I opened the case an took one memory stick away and it worked.
Note²: BCCode: 1e

 

[zigzag3143]

Din't work. I'm sorry, there you go.

Thx.

Note: When I rebooted there wasn't no image, I turned off the computer, I opened the case an took one memory stick away and it worked.
Note²: BCCode: 1e

Five crashes 5 causes. I notice Avast is still installed.

 

[Nazzote]

Hello, why did you say that the Avast is still installed? I checked the computer and is not there. I will show you some ScreenShots and a new "Windows_NT6_BSOD_v3.0._jcgriff2_" folder.

 

[zigzag3143]

Hello, why did you say that the Avast is still installed? I checked the computer and is not there. I will show you some ScreenShots and a new "Windows_NT6_BSOD_v3.0._jcgriff2_" folder.

Perhaps you removed it after the crashes.

 

[Nazzote]

Where are those files? I have use "aswclear" again. Did I remove all the Avast files already?