BSOD starting Windows, error: 0x000000c9 Can`t start Windows.

pettergulbra

New member
Local time
2:58 PM
Messages
9
Hi

Searched everywhere I can think of, and now I think this is the only solution. To ask here.

I have starting to not coming into win at all, it start to "starting/loading Windows" then it goes
into blue screen. This are the two latest codes:
1: 0x000000c9 (0x0000023b, 0x93ff237c, 0x99d00e28, 0x00000000)
2: 0x000000c9 (0x0000023b, 0x93fef37c, 0x99d42e28, 0x00000000)

It has being one other, but I manage to loose that one.

This started one week ago, tried many different thing. I have disconnected everything at the machine.
Like USB, wlan (USB), IR link, USB drive and USB hub. Tried to just use one of the RAM modules, and changed to see if it was a failure on them, but not as far I can tell.

I have run`d check disk at all the drives, takes a long time. But no errors.
I then activated the driver check tool inside windows, son`t remeber what it is called right now.
After this, I could not get in to windows at all, start load, then blue screen all the time.

The only thing I can come in to windows it with safe mode, without network. With network it restarts by
itself.

Here is the file from the programa SF Diagnostic Tool: Link
And here are the latest memory dmp (in root of windows folder): Link

Hope this is the info needed, and hope someone please could help me.

Kindly Petter
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
OS
Windows 7 Ultimate 32bit
"I then activated the driver check tool inside windows"
=>how did you do that if you're unable to get in windows?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
This stop error code (error 0x000000C9) can only occur when Driver Verifier has been instructed to monitor one or more drivers. If you did not intend to use Driver Verifier, you should deactivate it. Normally the whole message is something like:

"
A problem has been detected and windows has been shut down to prevent damage to your computer.

The IO manager has detected a violation by a driver that is being verified. The faulty driver that is being verified must be debugged and replaced with a working version.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware of software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Diable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and hten select Safe Mode.

Technical information:


----------------
If you cannot get into Windows to turn off Verifier, try using Safe Mode.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I did put that on, becouse I read in this forum that that was I way to maybi find a problem.
But did not get any further, and really I did not understand what to look for I think.

Now I was able to disable it in safe mode, at win is starting again.

I have not done anything, so I really think it is going to go into blue screen again. Hope not.

Was it any info in the attached files, that could tell you/me what is wrong?

Petter
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
OS
Windows 7 Ultimate 32bit
0x000000c9 is gone now?

What problems have you now?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
The error that started the problem has not com back yet. But I will wait some more time, before I say it is ok.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
OS
Windows 7 Ultimate 32bit
And now the error was back.

The computer was reastarting, and this happend when it was turning off.

Code at blue screen was: 0x07F (0x0, 0x0, 0x0, 0x0)

There has not being installed anything new hardware and programs on the computer since last post.

Hope some still is interested in helping me.

Kindly

Petter
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
OS
Windows 7 Ultimate 32bit
And now the error was back.

The computer was reastarting, and this happend when it was turning off.

Code at blue screen was: 0x07F (0x0, 0x0, 0x0, 0x0)

There has not being installed anything new hardware and programs on the computer since last post.

Hope some still is interested in helping me.

Kindly

Petter
did you get that on boot or on shutdown?
Code at blue screen was: 0x07F (0x0, 0x0, 0x0, 0x0)=>no more info listed?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
It was turning off. But I`m not really sure, because I was rebooting and did not sit and watch the reboot.

It was a lot more zeros: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
OS
Windows 7 Ultimate 32bit
And now it happened again.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
OS
Windows 7 Ultimate 32bit
It was turning off. But I`m not really sure, because I was rebooting and did not sit and watch the reboot.

It was a lot more zeros: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)
Do you get it on boot or on shutdown? And you you get it always?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I dont get it every time. Lets say about one out of three.
I am still not 100% sure, but I think it is when it boots up again.

Kindly
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
OS
Windows 7 Ultimate 32bit
Back
Top